8 Somapah Road
487372
Singapore
Singapore University of Technology and Design
emergency department crowding, non-urgent visits, tiered service systems, service referral, imperfect perceptions, queueing games, incentive design, coordination
non-urgent emergency department visits; imperfect perceptions; tiered service systems; service referral; tele-triage; GP-referral discount; queueing games; incentive design; coordination.
