Ioanna Kountouri

Athens University of Economics and Business

76 Patission Street

Athens, 104 34

Greece

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Scholarly Papers (1)

1.

The Impact of Online Reputation on Hotel Profitability

International Journal of Contemporary Hospitality Management, Vol. 32, No. (1), pp. 20-39, 2020
Number of pages: 26 Posted: 23 Aug 2019 Last Revised: 22 Jan 2020
University of Piraeus, Department of Banking and Financial Management, Bournemouth University, Athens University of Economics and Business, Athens University of Economics and Business and Athens University of Economics and Business - Department of Accounting and Finance
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Abstract:

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Quantitative content analysis; online hotel reviews; eWOM; hotel reputation; Latent Semantic Analysis; hotel performance