Rahmat Nurcahyo

University of Indonesia (UI)

Jl. Prof. Sumitro Djojohadikusumo

Depok, DKI 16424

Indonesia

SCHOLARLY PAPERS

2

DOWNLOADS

80

SSRN CITATIONS

0

CROSSREF CITATIONS

0

Scholarly Papers (2)

1.

Comprehensive Performance Measurement for Life Insurance Company in Indonesia

International Conference On Multidisciplinary Academic (ICMA) 2018
Number of pages: 8 Posted: 18 Oct 2018
Clara Devinta, M. Dachyar and Rahmat Nurcahyo
University of Indonesia (UI) - Department of Industrial Engineering, University of Indonesia (UI) and University of Indonesia (UI)
Downloads 56 (371,995)

Abstract:

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Life Insurance, Performance measurement, BSC, Performance prism

2.

Developing Conceptual Model in Customer Relationship Management to Increase Customer Satisfaction for Private Higher Education Institution in Jakarta

International Conference On Multidisciplinary Academic (ICMA) 2018
Number of pages: 10 Posted: 18 Oct 2018
Cicilia S. Bangun, M. Dachyar and Rahmat Nurcahyo
University of Indonesia (UI), University of Indonesia (UI) and University of Indonesia (UI)
Downloads 24 (503,073)

Abstract:

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Customer Satisfaction, Service Quality, CRM, Higher Education Institution