David Ryan

University of Auckland - Department of Engineering Science

Professor of Operations Research

Private Bag 92019

Auckland

New Zealand

  • University of Auckland - Department of Engineering Science

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    • Tel: +64 9 373 7599, x8398
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Integrated Performance Measurement Design: Insights from an Application in Aircraft Maintenance

Posted: 01 Nov 2002
Paul Rouse, Martin Putterill and David Ryan
University of Auckland Business School, University of Auckland Business School and University of Auckland - Department of Engineering Science

Abstract:

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aircraft maintenance, balanced scorecard, continuous improvement, data envelopment analysis, Malmquist, performance measurement, productivity