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Shivani Guru

Sambalpur University, Department of Business Administration, Students

Jyoti Vihar

Sambalpur, Orissa

India

  • Sambalpur University, Department of Business Administration, Students

SCHOLARLY PAPERS

2

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Scholarly Papers (2)

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1.

Measuring, Benchmarking and Ranking the Performance of Indian Public Sector Banks

e-journal - First Pan IIT International Management Conference – 2018
Number of pages: 20 Posted: 22 Dec 2020
Shivani Guru and D K Mahalik
Sambalpur University, Department of Business Administration, Students and Sambalpur University, Department of Business Administration, Students
Downloads 150 (494,203)

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Banking, Multiple Regression Analysis, Performance ranking, Benchmarking, Multi Criteria Decision Making, DEA, DEA super efficiency, Sensitivity analysis

2.

Synergizing Customer Convenience and Fraud Prevention: Strategies for Sustainable Digital Payments to Enhance Satisfaction

Number of pages: 16 Posted: 24 Jul 2025
Khirod Chandra Maharana, Shivani Guru, Shrikant Upadhyay, Binod Kumar and Bishnu Prasad Behera
Gangadhar Meher University, Sambalpur University, Department of Business Administration, Students, Jaipur National University, Brainware University and affiliation not provided to SSRN
Downloads 43 (1,145,425)

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Artificial Intelligence, Payment Infrastructure, User Experience, Service Excellence, Fraud Detection, Security Optimization