Sina Ansari

DePaul University - Kellstadt Graduate School of Business

1 E. Jackson Blvd.

Chicago, IL

United States

SCHOLARLY PAPERS

2

DOWNLOADS

430

SSRN CITATIONS

4

CROSSREF CITATIONS

0

Scholarly Papers (2)

1.

Under-Promising and Over-Delivering to Improve Patient Satisfaction at Emergency Departments: Evidence from a Field Experiment Providing Wait Information

Tuck School of Business Working Paper No. 4135705
Number of pages: 33 Posted: 24 Jun 2022
DePaul University - Kellstadt Graduate School of Business, Dartmouth College - Tuck School of Business, Northwestern University - Kellogg School of Management, Northwestern University - Department of Industrial Engineering and Management Sciences and Northwestern University - Feinberg School of Medicine
Downloads 280 (203,170)

Abstract:

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Wait, Patient Satisfaction, Emergency Department, ED, Prospect Theory, Healthcare

2.

Wait Time Information Design

Number of pages: 74 Posted: 30 Dec 2022
Dartmouth College - Tuck School of Business, Dartmouth College - Tuck School of Business, DePaul University - Kellstadt Graduate School of Business, Northwestern University - Department of Industrial Engineering and Management Sciences and Northwestern University - Department of Industrial Engineering and Management Sciences
Downloads 150 (360,796)

Abstract:

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delay information, loss aversion, customer satisfaction, forecasting