Sina Ansari

DePaul University - Kellstadt Graduate School of Business

1 E. Jackson Blvd.

Chicago, IL

United States

SCHOLARLY PAPERS

2

DOWNLOADS

89

SSRN CITATIONS

0

CROSSREF CITATIONS

0

Scholarly Papers (2)

1.

Optimal Policy in Single-Server Multi-Class Queuing Systems with Abandonment

Number of pages: 19 Posted: 23 Sep 2019
Sina Ansari, Laurens Debo and Seyed Iravani
DePaul University - Kellstadt Graduate School of Business, Dartmouth College - Tuck School of Business and Northwestern University - Department of Industrial Engineering and Management Sciences
Downloads 80 (411,352)

Abstract:

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Queuing System, Server Scheduling, Abandonment, Markov Decision Process, Infomercial Call Centers

2.

Under-Promising and Over-Delivering to Improve Patient Satisfaction at Emergency Departments: Evidence from a Field Experiment Providing Wait Information

Number of pages: 33 Posted: 24 Jun 2022
DePaul University - Kellstadt Graduate School of Business, Dartmouth College - Tuck School of Business, Northwestern University - Kellogg School of Management, Northwestern University - Department of Industrial Engineering and Management Sciences and Northwestern University - Feinberg School of Medicine
Downloads 9 (788,514)

Abstract:

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Wait, Patient Satisfaction, Emergency Department, ED, Prospect Theory, Healthcare