Prasadini N. Gamage

University of Kalaniya

Sri Lanka

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Impact of Service Quality on Customer Satisfaction: Evidence from Boiler Water and Cooling Tower Water Treatment Chemical Industry in Sri Lanka

Proceedings of 10th International Conference on Digital Strategies for Organizational Success
Number of pages: 14 Posted: 31 Jan 2019 Last Revised: 19 Mar 2019
Vayana Panditharatne and Prasadini N. Gamage
International College of Business & Technology and University of Kalaniya
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Abstract:

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Customer satisfaction, Service quality, SERVQAL