Majsa van de Vendel

Erasmus University Rotterdam (EUR) - Rotterdam School of Management (RSM)

P.O. Box 1738

Room T08-21

3000 DR Rotterdam, 3000 DR

Netherlands

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How to Organise Return Handling

ERIM Report Series Reference No. ERS-2001-49-LIS
Number of pages: 22 Posted: 21 Feb 2003
M. B. M. de Koster, Majsa van de Vendel and M. P. de Brito
Erasmus University Rotterdam (EUR) - Department of Technology and Operations Management, Erasmus University Rotterdam (EUR) - Rotterdam School of Management (RSM) and Erasmus Research Institute of Management (ERIM)
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Abstract:

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Retailing, product returns, return handling, inbound and outbound flows, case studies