Matthew S. Johnston

Carleton University

1125 colonel By Drive

Ottawa, Ontario K1S 5B6

Canada

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‘Get Paid, Get Out’: Online Resistance to Call Centre Labour in Canada

New Technology, Work and Employment, Vol. 34, Issue 1, pp. 1-17, 2019
Number of pages: 17 Posted: 12 Mar 2019
Carleton University, Carleton University, Carleton University and Carleton University
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Abstract:

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call centres, digital publics, denunciation, emotional labour, qualitative content analysis, online research