Marcelo Olivares

University of Chile

Pío Nono Nº1, Providencia

Santiago, R. Metropolitana 7520421

Chile

University of Chile - Engineering Department

Republica 701 Santiago

Chile

SCHOLARLY PAPERS

22

DOWNLOADS
Rank 8,797

SSRN RANKINGS

Top 8,797

in Total Papers Downloads

9,232

SSRN CITATIONS
Rank 4,191

SSRN RANKINGS

Top 4,191

in Total Papers Citations

254

CROSSREF CITATIONS

145

Scholarly Papers (22)

1.

Measuring the Effect of Queues on Customer Purchases

Columbia Business School Research Paper No. 12/23
Number of pages: 41 Posted: 26 May 2011 Last Revised: 15 Dec 2012
Yina Lu, Andres Musalem, Marcelo Olivares and Ariel Schilkrut
Columbia University - Columbia Business School, Universidad de Chile, University of Chile and SCOPIX
Downloads 1,814 (16,497)
Citation 44

Abstract:

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queuing, service operations, retail, choice modeling, empirical research, operations/marketing interface

2.

Does Adding Inventory Increase Sales? Evidence of a Scarcity Effect in U.S. Automobile Dealerships

Number of pages: 31 Posted: 29 Jun 2013 Last Revised: 11 Jun 2017
Gerard P Cachon, Santiago Gallino and Marcelo Olivares
The Wharton School - Operations, Information and Decisions Department, University of Pennsylvania - Operations, Information and Decisions Department and University of Chile
Downloads 1,187 (31,220)
Citation 48

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Supply chain management, applied econometrics, instrumental variables, inventory management, automobile industry

3.

Severe Weather and Automobile Assembly Productivity

Columbia Business School Research Paper No. 12/37
Number of pages: 31 Posted: 04 Jul 2012 Last Revised: 22 Dec 2012
Gerard P Cachon, Santiago Gallino and Marcelo Olivares
The Wharton School - Operations, Information and Decisions Department, University of Pennsylvania - Operations, Information and Decisions Department and University of Chile
Downloads 834 (51,310)
Citation 56

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operations management, productivity, econometrics, automobile industry, weather, climate change

4.

The Social Divide of Social Distancing: Shelter-in-Place Behavior in Santiago during the COVID-19 Pandemic

Number of pages: 40 Posted: 14 Sep 2020 Last Revised: 05 Aug 2021
Stanford University, University of Chile - Industrial Engineering, University of Chile, University of Chile, Stanford Graduate School of Business, Stanford University, Empresa Nacional de Telecomunicaciones (ENTEL), University of Chile, Empresa Nacional de Telecomunicaciones (ENTEL) and Universidad de Chile - Civil Engineering Department
Downloads 494 (100,030)
Citation 7

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Lockdowns, Mobility, Pandemic, Socioeconomic Heterogeneity

5.

Drivers of Finished Goods Inventory Performance in the U.S. Automobile Industry

Number of pages: 32 Posted: 18 Apr 2007 Last Revised: 11 Apr 2012
Gerard P Cachon and Marcelo Olivares
The Wharton School - Operations, Information and Decisions Department and University of Chile
Downloads 494 (100,030)
Citation 3

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Empirical, supply chain management, product variety, inventory theory, manufacturing flexibility

6.

Structural Estimation of the Effect of Out-of-Stocks

Number of pages: 47 Posted: 11 Aug 2008 Last Revised: 14 Aug 2011
Universidad de Chile, University of Chile, University of Pennsylvania - Marketing Department, affiliation not provided to SSRN and IE Business School - IE University
Downloads 480 (103,594)
Citation 36

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choice models, retailing, out-of-stocks, inventory management, Bayesian methods, data augmentation, aggregate demand estimation

7.

Labor Planning and Shift Scheduling in Retail Stores Using Customer Traffic Data

Number of pages: 41 Posted: 07 Nov 2020
University of Chile - Engineering Department, Free University of Brussels (VUB)-Vrije Universiteit Brussel, Institute for European Studies, Students, University of Chile and Deloitte Digital
Downloads 471 (105,915)
Citation 1

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Retail Operations, Empirical Research, Forecasting, Staff Scheduling, Robust Optimization

8.

A Review of Choice Modeling in the Marketing-Operations Management Interface

Kelley School of Business Research Paper No. 17-60, Columbia Business School Research Paper No. 17-85
Number of pages: 31 Posted: 16 Aug 2017
Universidad de Chile, University of Chile, Rice University, Indiana University - Kelley School of Business, Columbia University, Cornell Tech, Cornell University - Samuel Curtis Johnson Graduate School of Management, University of Michigan, Stephen M. Ross School of Business, Boston College, Universidad Torcuato Di Tella - School of Business and Columbia University - Columbia Business School
Downloads 471 (105,915)
Citation 1

Abstract:

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Choice Models, Marketing-Operations Interface, Econometrics, Empirical Research

9.

Identifying Competitors in Markets with Fixed Product Offerings

Columbia Business School Research Paper No. 14-10
Number of pages: 39 Posted: 04 Jan 2014
Roger Lederman, Marcelo Olivares and Garrett van Ryzin
Amazon.com, University of Chile and Amazon
Downloads 444 (113,539)
Citation 6

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choice modeling, customer segmentation, competitive positioning, hotel industry, choice-based revenue management

Competing Retailers and Inventory: An Empirical Investigation of General Motors' Dealerships in Isolated U.S. Markets

Management Science, Forthcoming
Number of pages: 40 Posted: 22 Jun 2007 Last Revised: 11 Apr 2012
Marcelo Olivares and Gerard P Cachon
University of Chile and The Wharton School - Operations, Information and Decisions Department
Downloads 310 (168,225)

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Inventory competition, empirical, entry, supply chain management, automobile industry

Competing Retailers and Inventory: An Empirical Investigation of General Motors' Dealerships in Isolated U.S. Markets

Management Science, Vol. 55, No. 9, pp. 1586-1604, 2009 , Columbia Business School Research Paper
Number of pages: 19 Posted: 20 Oct 2011
Marcelo Olivares and Gerard P Cachon
University of Chile and The Wharton School - Operations, Information and Decisions Department
Downloads 40 (741,156)
Citation 9

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11.

Retail in High Definition: Monitoring Customer Assistance through Video Analytics

Columbia Business School Research Paper No. 15-73
Number of pages: 37 Posted: 22 Aug 2015 Last Revised: 11 Feb 2016
Andres Musalem, Marcelo Olivares and Ariel Schilkrut
Universidad de Chile, University of Chile and SCOPIX
Downloads 305 (172,192)
Citation 13

Abstract:

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empirical OM, Service Operations, Marketing/OM interface, Retail Planning, OM Practice, hazard models, staffing decisions

12.

ICU Admission Control: An Empirical Study of Capacity Allocation and Its Implication on Patient Outcomes

Columbia Business School Research Paper No. 12/34
Number of pages: 34 Posted: 19 May 2012 Last Revised: 24 Jul 2018
Song-Hee Kim, Carri Chan, Marcelo Olivares and Gabriel J. Escobar
Seoul National University - Business School, Columbia University - Columbia Business School, University of Chile and Kaiser Permanente
Downloads 290 (181,525)
Citation 28

Abstract:

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service operations, healthcare operations management, empirical research, dynamic programming, capacity allocation, admission control, occupancy level, quality of service

13.

Structural Estimation of the Newsvendor Model: An Application to Reserving Operating Room Time

Number of pages: 45 Posted: 30 Apr 2007
Marcelo Olivares and Christian Terwiesch
University of Chile and affiliation not provided to SSRN
Downloads 278 (191,647)
Citation 15

Abstract:

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Newsvendor model, empirical research, health care

14.

Balancing Agent Retention and Waiting Time in Service Platforms

Number of pages: 47 Posted: 01 Jan 2020 Last Revised: 23 Jun 2022
Andres Musalem, Marcelo Olivares and Daniel Yung
Universidad de Chile, University of Chile and University of Chile - Engineering Department
Downloads 205 (255,661)
Citation 3

Abstract:

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queueing, econometrics, service industry, behavioral operations, call centers, online platforms

15.

Ordering Sequential Competitions to Reduce Order Relevance: Soccer Penalty Shootouts

Number of pages: 12 Posted: 22 Apr 2019
Nils Rudi, Marcelo Olivares and Aditya Shetty
Yale School of Management, University of Chile and University of Rochester - Simon Business School
Downloads 200 (260,269)
Citation 4

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Decision Analysis: Sequential, Decision Analysis: Applications, Industries: Recreation-sports, Networks-Graphs, Statistics

16.

Productivity Analysis in Services Using Timing Studies

Number of pages: 33 Posted: 05 Mar 2014
Yina Lu, Aliza Heching and Marcelo Olivares
Columbia University - Columbia Business School, IBM Research and University of Chile
Downloads 187 (276,431)
Citation 3

Abstract:

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Service Operations, Applied Econometrics, Empirical Research, Behavioral Operations, OM Practice

Combinatorial Auctions for Procurement: An Empirical Study of the Chilean School Meals Auction

Number of pages: 40 Posted: 28 Jul 2010 Last Revised: 14 Aug 2011
University of Chile, Stanford Graduate School of Business, Stanford University, University of Chile - Engineering Department and University of Chile - Engineering Department
Downloads 147 (339,867)
Citation 2

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combinatorial auctions, procurement, auction design, supply chain management, empirical, public sector applications

Combinatorial Auctions for Procurement: An Empirical Study of the Chilean School Meals Auction

Management Science, Forthcoming, Columbia Business School Research Paper
Number of pages: 41 Posted: 10 Nov 2011
University of Chile, Stanford Graduate School of Business, Stanford University, University of Chile - Engineering Department and University of Chile - Engineering Department
Downloads 40 (741,156)
Citation 8

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combinatorial auctions, procurement, auction design, supply chain management, empirical, public sector applications

18.

Measuring the Performance of Large-Scale Combinatorial Auctions: A Structural Estimation Approach

Management Science 60(5):1180-1201
Number of pages: 37 Posted: 03 May 2012 Last Revised: 08 Oct 2016
Sang Won Kim, Marcelo Olivares and Gabriel Y. Weintraub
College of Business, Korea Advanced Institute of Science and Technology (KAIST), University of Chile and Stanford Graduate School of Business, Stanford University
Downloads 137 (358,640)
Citation 13

Abstract:

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Combinatorial auctions, Procurement, Structural estimation, Econometrics, Public sector applications

19.

Service Design To Balance Waiting Time and Infection Risk: An Application for Elections During the COVID-19 Pandemic

Number of pages: 49 Posted: 23 Nov 2020 Last Revised: 14 May 2021
University of Chile - Industrial Engineering, University of Chile, University of Southern California - Epstein Department of Industrial & Systems Engineering, University of Chile, University of Chile - Industrial Engineering, Instituto Sistemas Complejos de Ingenieria (ISCI), Royal Institute of Technology (KTH) - Industrial Engineering and Management and University of Chile - Facultad de Ciencias Físicas y Matemáticas
Downloads 127 (379,928)
Citation 1

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service design, queueing, discrete event simulation, randomized experiment, process analysis, COVID-19, voting behavior

20.

Drivers of Finished-Goods Inventory in the U.S. Automobile Industry

Management Science, Vol. 56, No. 1, pp. 202-216, January 2010, Columbia Business School Research Paper No. 11-25
Number of pages: 15 Posted: 20 Oct 2011
Marcelo Olivares and Gerard P Cachon
University of Chile and The Wharton School - Operations, Information and Decisions Department
Downloads 127 (379,928)
Citation 4

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21.

Saving Millions in Government Procurement Through Data Science and Market Design

Stanford University Graduate School of Business Research Paper No. 4327950
Number of pages: 33 Posted: 20 Jan 2023 Last Revised: 30 Nov 2023
University of Chile, Stanford Graduate School of Business, Stanford Graduate School of Business, Stanford University, University of Chile, University of Chile and ChileCompra
Downloads 95 (467,485)

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22.

Structural Estimation of the Effect of Out-of-Stocks

Management Science, Vol. 56, No. 7, pp. 1180-1197, July 2010 , Columbia Business School Research Paper No. 11-24
Number of pages: 18 Posted: 20 Oct 2011
University of Chile, University of Pennsylvania - Marketing Department, University of Pennsylvania - Operations & Information Management Department and IE Business School - IE University
Downloads 55 (632,470)
Citation 1

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