Rohit Verma

Cornell University - School of Hotel Administration

Thayne Robson Faculty Fellow & Associate Professor of Operations Management

435B Statler Hall

Ithaca, NY 14853-6902

United States

SCHOLARLY PAPERS

5

DOWNLOADS

535

CITATIONS

0

Scholarly Papers (5)

1.

Choice Drivers in e-Services: Insights from e-Financial Services Industry

Number of pages: 42 Posted: 26 Jun 2003
Rohit Verma, Zafar Iqbal and Gerhard Plaschka
Cornell University - School of Hotel Administration, DePaul University - Deparment of Marketing and DePaul University - Department of Management
Downloads 171 (142,738)

Abstract:

Service Operations, Choice Modeling, Survey Research, e-Services

2.

Pushing the Frontier of Sustainable Service Operations: Evidence from the U.S. Hospitality Industry

Journal of Service Management, 23(3): 377–399,
Number of pages: 45 Posted: 16 Oct 2010 Last Revised: 12 Jan 2013
Jie J. Zhang, Nitin Joglekar and Rohit Verma
University of Vermont - School of Business Administration, Boston University - Department of Operations and Technology Management and Cornell University - School of Hotel Administration
Downloads 115 (185,836)

Abstract:

Environmental Sustainability, Service Supply Chain, Operating Performance Frontier, Built Environment

3.

Sustainability Measurements in the Built Hospitality Environment: Asset Ownership & Operational Choices

Boston University School of Managment Working Paper 2010-31
Number of pages: 33 Posted: 03 Jul 2010 Last Revised: 30 May 2014
Jie J. Zhang, Nitin Joglekar and Rohit Verma
University of Vermont - School of Business Administration, Boston University - Department of Operations and Technology Management and Cornell University - School of Hotel Administration
Downloads 92 (227,684)

Abstract:

environmental sustainability measure, technical efficiency, built environment

4.

Switching Inertia and Competitive Asymmetry: A Demand Side Perspective

Number of pages: 36 Posted: 17 Aug 2005
University of Utah - David Eccles School of Business, York University - Schulich School of Business, DePaul University - Department of Management and Cornell University - School of Hotel Administration
Downloads 86 (242,602)

Abstract:

Switching inertia, competitive heterogeneity, competitive asymmetry, challenger strategy, discrete choice analysis, demand-side analysis

5.

An Empirical Test of Eco-Certification Signaling in Services

Number of pages: 33 Posted: 19 Dec 2012
Jie J. Zhang, Nitin Joglekar and Rohit Verma
University of Vermont - School of Business Administration, Boston University - Department of Operations and Technology Management and Cornell University - School of Hotel Administration
Downloads 39 (323,810)

Abstract:

Service co-production, signaling game, eco-certification, greenwashing