Tava Lennon Olsen

University of Auckland Business School

12 Grafton Rd

Private Bag 92019

Auckland, 1010

New Zealand

  • University of Auckland Business School

SCHOLARLY PAPERS

29

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SSRN CITATIONS
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20

CROSSREF CITATIONS

15

Scholarly Papers (29)

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1.

Industry 4.0: Opportunities and Challenges for Operations Management

Tuck School of Business Working Paper No. 3365733, The University of Auckland Business School Research Paper
Number of pages: 20 Posted: 29 Apr 2019
Tava Lennon Olsen and Brian Tomlin
University of Auckland Business School and Tuck School of Business at Dartmouth
Downloads 1,222 (21,265)
Citation 10

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Additive Manufacturing, Internet of Things, Blockchain, Robotics, Artificial Intelligence

2.

Point-of-Care Testing: Improving Emergency Department Performance through Process Redesign

Chicago Booth Research Paper No. 12-57
Number of pages: 33 Posted: 11 Oct 2012 Last Revised: 08 Dec 2012
Nicole DeHoratius, Thomas Lee, Tava Lennon Olsen, Lijie Song and Esther Chen
University of Chicago - Booth School of Business, University of California, Berkeley - Haas School of Business, University of Auckland Business School, Zaragoza Logistics Center (ZLC) and University of California, San Francisco (UCSF) - School of Medicine
Downloads 415 (89,310)
Citation 1

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Healthcare Management, Empirical Research, Queueing Theory, Technology Management, Process Design, Service Operations

3.

Modeling the Behavior of Patients Who Leave the Emergency Department Without Being Seen

Chicago Booth Research Paper No. 14-12
Number of pages: 34 Posted: 23 Apr 2014 Last Revised: 06 May 2019
Ehsan Bolandifar, Nicole DeHoratius, Tava Lennon Olsen and Jennifer L. Wiler
The Chinese University of Hong Kong (CUHK), University of Chicago - Booth School of Business, University of Auckland Business School and University of Colorado at Denver
Downloads 373 (101,083)
Citation 9

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Healthcare operations, empirical study, abandonment, Left Without Being Seen, Emergency department crowding

4.

On Hospice Operations Under Medicare Reimbursement Policies

Management Science, Vol. 59, No. 5 (2013) pp. 1027-1044.
Number of pages: 32 Posted: 06 Jul 2012 Last Revised: 31 Oct 2013
Baris Ata, Brad Killaly, Tava Lennon Olsen and Rodney P. Parker
Northwestern University - Kellogg School of Management, Emory University - Goizueta Business School, University of Auckland Business School and Indiana University Bloomington
Downloads 218 (176,464)
Citation 7

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healthcare, operations, hospices, Medicare, fluid model, optimization

5.

Inventory Management Under Market Size Dynamics

Management Science, Vol. 54, No. 10 (2008) pp. 1805-1821
Number of pages: 17 Posted: 07 Dec 2015
Tava Lennon Olsen and Rodney P. Parker
University of Auckland Business School and Indiana University Bloomington
Downloads 144 (253,086)
Citation 3

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inventory, competition, Markov games, marketing and operations interface, consumer loyalty

6.

On Markov Equilibria in Dynamic Inventory Competition

Operations Research, Vol. 62, No. 2 (2014) pp. 332-344
Number of pages: 13 Posted: 05 Dec 2015
Tava Lennon Olsen and Rodney P. Parker
University of Auckland Business School and Indiana University Bloomington
Downloads 37 (538,766)
Citation 2

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inventory, competition, stochastic games, noncooperative games, Markov equilibrium, inventory games

7.

Demand Postponement with Strategic Service Customers

The University of Auckland Business School Research Paper
Number of pages: 41 Posted: 24 Sep 2020 Last Revised: 06 Oct 2020
Haiyan Wang, Tava Lennon Olsen and Timofey Shalpegin
Hitachi Ltd., University of Auckland Business School and University of Auckland Business School
Downloads 25 (607,969)

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strategic customers, game theory, service capacity

8.

Impact of Number of Shipping Lines on Ports’ Charges and Profits: A Game-Theoretic Model and Case Study

The University of Auckland Business School Research Paper
Number of pages: 44 Posted: 25 Sep 2020 Last Revised: 06 Oct 2020
Minh Do, Tiru S Arthanari, Tava Lennon Olsen and Timofey Shalpegin
University of Auckland Business School, University of Auckland Business School, University of Auckland Business School and University of Auckland Business School
Downloads 23 (621,594)

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Port Competition, Container Shipping, Transport Chain, Game Theory, Cournot Competition

9.

Is Innovation Uniformly Good for Performance? The Mediating Role of Competitive Capability

Number of pages: 45 Posted: 04 Mar 2021
Spring Zhou and Tava Lennon Olsen
University of Wollongong - Faculty of Business (BUS) and University of Auckland Business School
Downloads 15 (678,857)

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Innovation, operations, strategic directions, efficiency, responsiveness, structural equation model (SEM)

10.

Wholesale Pricing under Mild and Privately Known Concerns for Fairness

Production and Operations Management, vol. 23, issue 2, pages 285-302, 2014, https://doi.org/10.1111/j.1937-5956.2012.01388.x, The University of Auckland Business School Research Paper
Posted: 17 Sep 2021
Elena Katok, Tava Lennon Olsen and Valery Pavlov
University of Texas at Dallas, University of Auckland Business School and University of Auckland Business School

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11.

Reengineering the Seaport Container Truck Hauling Process: Reducing Empty Slot Trips for Transport Capacity Improvement

Business Process Management Journal, Vol. 19 No. 5, pp. 752-782. https://doi.org/10.1108/BPMJ-Jun-2012-0059 , The University of Auckland Business School Research Paper Series
Samsul Islam, Tava Lennon Olsen and M. Daud Ahmed
University of Auckland Business School, University of Auckland Business School and Manukau Institute of Technology

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Transport capacity, Empty-truck, Truck appointment system, Process reengineering, Transportation, Transport management

12.

An Emergency Department Patient Flow Model Based on Queueing Theory Principles

Academic Emergency Medicine, 20(9), 939-946. https://doi.org/10.1111/acem.12215, The University of Auckland Business School Research Paper Series
Jennifer Wiler, Ehsan Bolandifar, Richard T. Griffey, Robert F. Poirier and Tava Lennon Olsen
University of Colorado, affiliation not provided to SSRN, Washington University in St. Louis School of Medicine, Washington University School of Medicine and University of Auckland Business School

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13.

Rotating the medical supplies for emergency response: a simulation based approach

International Journal of Production Economics, 196, 1-11. https://doi.org/10.1016/j.ijpe.2017.11.010 , The University of Auckland Business School Research Paper Series
Quan Spring Zhou and Tava Lennon Olsen
Massey University and University of Auckland Business School
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Inventory control, Stock rotationm, Medical reserve, Perishability, Simulation

14.

On Metrics for Supply Chain Resilience

European Journal of Operational Research, 287(1), 145-158. https://doi.org/10.1016/j.ejor.2020.04.040 , The University of Auckland Business School Research Paper Series
Golnar Behzadi, Michael Justin O’Sullivan and Tava Lennon Olsen
The University of Auckland, The University of Auckland and University of Auckland Business School

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Supply chain management, Supply chain resilience metrics, Resilient strategy, Perishability, Stochastic programming

15.

Allocation Flexibility for Agribusiness Supply Chains Under Market Demand Disruption

International Journal of Production Research, 56(10), 3524-3546. https://doi.org/10.1080/00207543.2017.1349955 , The University of Auckland Business School Research Paper Series
Golnar Behzadi, Michael Justin O’Sullivan, Tava Lennon Olsen and Abraham Zhang
The University of Auckland, The University of Auckland, University of Auckland Business School and University of Essex

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allocation flexibility, demand-based risk management, logistic-based risk management, market demand disruption, flexible rerouting

16.

Inventory Control with Generalized Expediting

Operations research, 58(5), 1414-1426. https://doi.org/10.1287/opre.1100.0820 , The University of Auckland Business School Research Paper Series
Eric Huggins and Tava Lennon Olsen
Fort Lewis College and University of Auckland Business School

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17.

Agribusiness Supply Chain Risk Management: A Review of Quantitative Decision Models

Omega, 79, 21-42. https://doi.org/10.1016/j.omega.2017.07.005 , The University of Auckland Business School Research Paper Series
Golnar Behzadi, Michael Justin O’Sullivan, Tava Lennon Olsen and Abraham Zhang
The University of Auckland, The University of Auckland, University of Auckland Business School and University of Essex

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Agribusiness supply chain, Risk management, Robust, Resilient

18.

Congestion-Based Leadtime Quotation and Pricing for Revenue Maximization with Heterogeneous Customers

Queueing Syst 73, 35–78 (2013). https://doi.org/10.1007/s11134-012-9288-8 , The University of Auckland Business School Research Paper Series
Baris Ata and Tava Lennon Olsen
Northwestern University - Kellogg School of Management and University of Auckland Business School

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Asymptotic optimality, Dynamic scheduling, Leadtime quotation, Dynamic pricing

19.

An Empirical Study of the Behavior of Patients Who Leave the Emergency Department Without Being Seen

Journal of Operations Management, 65(5), 430-446. https://doi.org/10.1002/joom.1030 , The University of Auckland Business School Research Paper Series
Ehsan Bolandifar, Nicole DeHoratius, Tava Lennon Olsen and Jennifer Wiler
affiliation not provided to SSRN, University of Chicago - Booth School of Business, University of Auckland Business School and University of Colorado
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abandonment, emergency department crowding, empirical study, health-care operations, left without being seen

20.

Congestion-Based Lead-Time Quotation for Heterogenous Customers with Convex-Concave Delay Costs: Optimality of a Cost-Balancing Policy Based on Convex Hull Functions

Operations Research, 60(6), 1505-1519. https://doi.org/10.1287/opre.1120.1117 , The University of Auckland Business School Research Paper Series
Mustafa Akan, Baris Ata and Tava Lennon Olsen
Carnegie Mellon University, David A. Tepper School of Business, Students, Northwestern University - Kellogg School of Management and University of Auckland Business School

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21.

Operational and Financial Decisions within Proportional Investment Cooperatives

Manufacturing & Service Operations Management, 22(3), 545-561. https://doi.org/10.1287/msom.2018.0762 , The University of Auckland Business School Research Paper Series
Xiaoyan Qian and Tava Lennon Olsen
Dongbei University of Finance and Economics and University of Auckland Business School

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cooperative, proportional investment, finance and operations, coordination, risk

22.

Service Capacity Competition with Peak Arrivals and Delay Sensitive Customers

Omega, 77, 80-95. https://doi.org/10.1016/j.omega.2017.06.001 , The University of Auckland Business School Research Paper Series
Haiyan Wang, Tava Lennon Olsen and Guiqing Liu
Hitachi Ltd., University of Auckland Business School and Hefei University of Technology

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Service operations, Capacity setting, Fluid model, Game theory, Seasonal demand

23.

Robust and resilient strategies for managing supply disruptions in an agribusiness supply chain

International Journal of Production Economics, 191, 207-220. https://doi.org/10.1016/j.ijpe.2017.06.018 , The University of Auckland Business School Research Paper Series
Golnar Behzadi, Michael Justin O’Sullivan, Tava Lennon Olsen, Frank Scrimgeour and Abraham Zhang
The University of Auckland, The University of Auckland, University of Auckland Business School, University of Waikato - Management School and University of Essex

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Agribusiness supply chain, Risk management, Robust, Resilient

24.

Acute Assessment Services for Patient Flow Assistance in Hospital Emergency Departments

Cochrane Database of Systematic Reviews 2021, Issue 3. Art. No.: CD014553. https://doi.org/10.1002/14651858.CD014553 , The University of Auckland Business School Research Paper Series
Victoria M Shaw, An Yu, Matthew Parsons, Tava Lennon Olsen and Cameron Walker Cameron Walker
The University of Auckland, The University of Auckland, The University of Waikato, University of Auckland Business School and The University of Auckland
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25.

Financial and Risk Management in Agricultural Cooperatives with Application to the Milk Industry in New Zealand

International Journal of Production Research, 1-31. https://doi.org/10.1080/00207543.2020.1797204 , The University of Auckland Business School Research Paper Series
Xiaoyan Qian and Tava Lennon Olsen
Dongbei University of Finance and Economics and University of Auckland Business School

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Agricultural cooperative, supply chain finance, invested capital, financial and risk management

26.

The Dual-Serving Problem: What is the Right Choice of Inventory Strategy?

Omega, 103, 102443. https://doi.org/10.1016/j.omega.2021.102443 , The University of Auckland Business School Research Paper Series
Mojtaba Mahdavi and Tava Lennon Olsen
University of Auckland Business School and University of Auckland Business School

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Dual-serving problem, protection strategy, aggregation strategy, inventory rationing, daily deals

27.

A Conceptual Framework to Analyze Food Loss and Waste within Food Supply Chains: An Operations Management Perspective

Sustainability, 13(2), 927. https://doi.org/10.3390/su13020927 , The University of Auckland Business School Research Paper Series
Na Luo, Tava Lennon Olsen and Yanping Liu
The University of Auckland, University of Auckland Business School and Nankai University

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conceptual framework, food loss and waste, food supply chain, operations management

28.

Truck-Sharing Challenges for Hinterland Trucking Companies: A Case of the Empty Container Truck Trips Problem

Business Process Management Journal, Vol. 20 No. 2, pp. 290-334. https://doi.org/10.1108/BPMJ-03-2013-0042 , The University of Auckland Business School Research Paper Series
Samsul Islam and Tava Lennon Olsen
University of Auckland Business School and University of Auckland Business School

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Supply chain management, Environmental sustainability, Empty trips, Hinterland coordination, Truck-sharing, Social sustainability, Supply chain collaboration, Vehicle routing problem with backhauls, Carbon emission, Traffic congestion, Transport capacity shortage, Collaborative transport

29.

Review of Modeling Approaches for Emergency Department Patient Flow and Crowding Research

Academic Emergency Medicine, 18(12), 1371-1379. https://doi.org/10.1111/j.1553-2712.2011.01135.x, The University of Auckland Business School Research Paper Series
Jennifer Wiler, Richard T. Griffey and Tava Lennon Olsen
University of Colorado, Washington University in St. Louis School of Medicine and University of Auckland Business School

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