Tava Lennon Olsen

University of Auckland Business School

12 Grafton Rd

Private Bag 92019

Auckland, 1010

New Zealand

SCHOLARLY PAPERS

26

DOWNLOADS
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Top 26,545

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2,946

SSRN CITATIONS
Rank 26,192

SSRN RANKINGS

Top 26,192

in Total Papers Citations

20

CROSSREF CITATIONS

15

Scholarly Papers (26)

1.

Industry 4.0: Opportunities and Challenges for Operations Management

Tuck School of Business Working Paper No. 3365733, The University of Auckland Business School Research Paper
Number of pages: 20 Posted: 29 Apr 2019
Tava Lennon Olsen and Brian Tomlin
University of Auckland Business School and Tuck School of Business at Dartmouth
Downloads 1,521 (18,711)
Citation 11

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Additive Manufacturing, Internet of Things, Blockchain, Robotics, Artificial Intelligence

2.

Point-of-Care Testing: Improving Emergency Department Performance through Process Redesign

Chicago Booth Research Paper No. 12-57
Number of pages: 33 Posted: 11 Oct 2012 Last Revised: 08 Dec 2012
University of Chicago - Booth School of Business, University of California, Berkeley - Haas School of Business, University of Auckland Business School, Zaragoza Logistics Center (ZLC) and University of California, San Francisco (UCSF) - School of Medicine
Downloads 442 (100,021)
Citation 1

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Healthcare Management, Empirical Research, Queueing Theory, Technology Management, Process Design, Service Operations

3.

Modeling the Behavior of Patients Who Leave the Emergency Department Without Being Seen

Chicago Booth Research Paper No. 14-12, Journal of Operations Management, 65(5): 430-446.
Number of pages: 34 Posted: 23 Apr 2014 Last Revised: 02 Nov 2021
The Chinese University of Hong Kong (CUHK), University of Chicago - Booth School of Business, University of Auckland Business School and University of Colorado at Denver
Downloads 410 (109,226)
Citation 9

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Healthcare operations, empirical study, abandonment, Left Without Being Seen, Emergency department crowding

4.

On Hospice Operations Under Medicare Reimbursement Policies

Management Science, Vol. 59, No. 5 (2013) pp. 1027-1044.
Number of pages: 32 Posted: 06 Jul 2012 Last Revised: 31 Oct 2013
Baris Ata, Brad Killaly, Tava Lennon Olsen and Rodney P. Parker
Northwestern University - Kellogg School of Management, Emory University - Goizueta Business School, University of Auckland Business School and Indiana University Bloomington
Downloads 248 (186,691)
Citation 7

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healthcare, operations, hospices, Medicare, fluid model, optimization

5.

Inventory Management Under Market Size Dynamics

Management Science, Vol. 54, No. 10 (2008) pp. 1805-1821
Number of pages: 17 Posted: 07 Dec 2015
Tava Lennon Olsen and Rodney P. Parker
University of Auckland Business School and Indiana University Bloomington
Downloads 153 (288,094)
Citation 3

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inventory, competition, Markov games, marketing and operations interface, consumer loyalty

6.

On Markov Equilibria in Dynamic Inventory Competition

Operations Research, Vol. 62, No. 2 (2014) pp. 332-344
Number of pages: 13 Posted: 05 Dec 2015
Tava Lennon Olsen and Rodney P. Parker
University of Auckland Business School and Indiana University Bloomington
Downloads 51 (568,566)
Citation 2

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inventory, competition, stochastic games, noncooperative games, Markov equilibrium, inventory games

7.

Demand Postponement with Strategic Service Customers

The University of Auckland Business School Research Paper
Number of pages: 41 Posted: 24 Sep 2020 Last Revised: 06 Oct 2020
Haiyan Wang, Tava Lennon Olsen and Timofey Shalpegin
Hitachi Ltd., University of Auckland Business School and University of Auckland Business School
Downloads 44 (604,251)

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strategic customers, game theory, service capacity

8.

Is Innovation Uniformly Good for Performance? The Mediating Role of Competitive Capability

Number of pages: 45 Posted: 04 Mar 2021
Spring Zhou and Tava Lennon Olsen
University of Wollongong - Faculty of Business (BUS) and University of Auckland Business School
Downloads 43 (615,239)

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Innovation, operations, strategic directions, efficiency, responsiveness, structural equation model (SEM)

On the Interrelationship between Market Structure, Consumer Reaction, and Responsible Sourcing

Number of pages: 22 Posted: 15 Jun 2022
Mahdi Mahmoudzadeh and Tava Lennon Olsen
University of Auckland Business School and University of Auckland Business School
Downloads 32 (694,363)

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Supply chain management, Responsible sourcing, Market structure, Sustainable Operations, Operations-marketing interface

On the Interrelationship between Market Structure, Consumer Reaction, and Responsible Sourcing

Number of pages: 1 Posted: 03 Sep 2022
Mahdi Mahmoudzadeh and Tava Lennon Olsen
University of Auckland Business School and University of Auckland Business School
Downloads 2 (987,311)

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Responsible sourcing, Operations-marketing interface, Market structure, supply chain management, Sustainable Operations

10.

The Dual-Serving Problem: What is the Right Choice of Inventory Strategy?

Omega, 103, 102443. https://doi.org/10.1016/j.omega.2021.102443 , The University of Auckland Business School Research Paper Series
Posted: 27 Oct 2021
Mojtaba Mahdavi and Tava Lennon Olsen
University of Auckland Business School and University of Auckland Business School

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Dual-serving problem, protection strategy, aggregation strategy, inventory rationing, daily deals

11.

A Conceptual Framework to Analyze Food Loss and Waste within Food Supply Chains: An Operations Management Perspective

Sustainability, 13(2), 927. https://doi.org/10.3390/su13020927 , The University of Auckland Business School Research Paper Series
Posted: 27 Oct 2021
Na Luo, Tava Lennon Olsen and Yanping Liu
The University of Auckland, University of Auckland Business School and Nankai University

Abstract:

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conceptual framework, food loss and waste, food supply chain, operations management

12.

Financial and Risk Management in Agricultural Cooperatives with Application to the Milk Industry in New Zealand

International Journal of Production Research, 1-31. https://doi.org/10.1080/00207543.2020.1797204 , The University of Auckland Business School Research Paper Series
Posted: 27 Oct 2021
Xiaoyan Qian and Tava Lennon Olsen
Dongbei University of Finance and Economics and University of Auckland Business School

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Agricultural cooperative, supply chain finance, invested capital, financial and risk management

13.

On Metrics for Supply Chain Resilience

European Journal of Operational Research, 287(1), 145-158. https://doi.org/10.1016/j.ejor.2020.04.040 , The University of Auckland Business School Research Paper Series
Posted: 27 Oct 2021
The University of Auckland, The University of Auckland and University of Auckland Business School

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Supply chain management, Supply chain resilience metrics, Resilient strategy, Perishability, Stochastic programming

14.

Operational and Financial Decisions within Proportional Investment Cooperatives

Manufacturing & Service Operations Management, 22(3), 545-561. https://doi.org/10.1287/msom.2018.0762 , The University of Auckland Business School Research Paper Series
Posted: 27 Oct 2021
Xiaoyan Qian and Tava Lennon Olsen
Dongbei University of Finance and Economics and University of Auckland Business School

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cooperative, proportional investment, finance and operations, coordination, risk

15.

Agribusiness Supply Chain Risk Management: A Review of Quantitative Decision Models

Omega, 79, 21-42. https://doi.org/10.1016/j.omega.2017.07.005 , The University of Auckland Business School Research Paper Series
Posted: 27 Oct 2021
The University of Auckland, The University of Auckland, University of Auckland Business School and University of Essex

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Agribusiness supply chain, Risk management, Robust, Resilient

16.

Allocation Flexibility for Agribusiness Supply Chains Under Market Demand Disruption

International Journal of Production Research, 56(10), 3524-3546. https://doi.org/10.1080/00207543.2017.1349955 , The University of Auckland Business School Research Paper Series
Posted: 27 Oct 2021
The University of Auckland, The University of Auckland, University of Auckland Business School and University of Essex

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allocation flexibility, demand-based risk management, logistic-based risk management, market demand disruption, flexible rerouting

17.

Service Capacity Competition with Peak Arrivals and Delay Sensitive Customers

Omega, 77, 80-95. https://doi.org/10.1016/j.omega.2017.06.001 , The University of Auckland Business School Research Paper Series
Posted: 27 Oct 2021
Haiyan Wang, Tava Lennon Olsen and Guiqing Liu
Hitachi Ltd., University of Auckland Business School and Hefei University of Technology

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Service operations, Capacity setting, Fluid model, Game theory, Seasonal demand

18.

Robust and Resilient Strategies for Managing Supply Disruptions in an Agribusiness Supply Chain

International Journal of Production Economics, 191, 207-220. https://doi.org/10.1016/j.ijpe.2017.06.018 , The University of Auckland Business School Research Paper Series
Posted: 27 Oct 2021
The University of Auckland, The University of Auckland, University of Auckland Business School, University of Waikato - Management School and University of Essex

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Agribusiness supply chain, Risk management, Robust, Resilient

19.

Truck-Sharing Challenges for Hinterland Trucking Companies: A Case of the Empty Container Truck Trips Problem

Business Process Management Journal, Vol. 20 No. 2, pp. 290-334. https://doi.org/10.1108/BPMJ-03-2013-0042 , The University of Auckland Business School Research Paper Series
Posted: 27 Oct 2021
Samsul Islam and Tava Lennon Olsen
University of Auckland Business School and University of Auckland Business School

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Supply chain management, Environmental sustainability, Empty trips, Hinterland coordination, Truck-sharing, Social sustainability, Supply chain collaboration, Vehicle routing problem with backhauls, Carbon emission, Traffic congestion, Transport capacity shortage, Collaborative transport

20.

Reengineering the Seaport Container Truck Hauling Process: Reducing Empty Slot Trips for Transport Capacity Improvement

Business Process Management Journal, Vol. 19 No. 5, pp. 752-782. https://doi.org/10.1108/BPMJ-Jun-2012-0059 , The University of Auckland Business School Research Paper Series
Posted: 27 Oct 2021
Samsul Islam, Tava Lennon Olsen and M. Daud Ahmed
University of Auckland Business School, University of Auckland Business School and Manukau Institute of Technology

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Transport capacity, Empty-truck, Truck appointment system, Process reengineering, Transportation, Transport management

21.

An Emergency Department Patient Flow Model Based on Queueing Theory Principles

Academic Emergency Medicine, 20(9), 939-946. https://doi.org/10.1111/acem.12215, The University of Auckland Business School Research Paper Series
Posted: 27 Oct 2021
University of Colorado, affiliation not provided to SSRN, Washington University in St. Louis School of Medicine, Washington University School of Medicine and University of Auckland Business School

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22.

Inventory Control with Generalized Expediting

Operations research, 58(5), 1414-1426. https://doi.org/10.1287/opre.1100.0820 , The University of Auckland Business School Research Paper Series
Posted: 27 Oct 2021
Eric Huggins and Tava Lennon Olsen
Fort Lewis College and University of Auckland Business School

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23.

Review of Modeling Approaches for Emergency Department Patient Flow and Crowding Research

Academic Emergency Medicine, 18(12), 1371-1379. https://doi.org/10.1111/j.1553-2712.2011.01135.x, The University of Auckland Business School Research Paper Series
Posted: 27 Oct 2021
Jennifer Wiler, Richard T. Griffey and Tava Lennon Olsen
University of Colorado, Washington University in St. Louis School of Medicine and University of Auckland Business School

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24.

Congestion-Based Leadtime Quotation and Pricing for Revenue Maximization with Heterogeneous Customers

Queueing Syst 73, 35–78 (2013). https://doi.org/10.1007/s11134-012-9288-8 , The University of Auckland Business School Research Paper Series
Posted: 27 Oct 2021
Baris Ata and Tava Lennon Olsen
Northwestern University - Kellogg School of Management and University of Auckland Business School

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Asymptotic optimality, Dynamic scheduling, Leadtime quotation, Dynamic pricing

25.

Congestion-Based Lead-Time Quotation for Heterogenous Customers with Convex-Concave Delay Costs: Optimality of a Cost-Balancing Policy Based on Convex Hull Functions

Operations Research, 60(6), 1505-1519. https://doi.org/10.1287/opre.1120.1117 , The University of Auckland Business School Research Paper Series
Posted: 27 Oct 2021
Mustafa Akan, Baris Ata and Tava Lennon Olsen
Carnegie Mellon University, David A. Tepper School of Business, Students, Northwestern University - Kellogg School of Management and University of Auckland Business School

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26.

Wholesale Pricing under Mild and Privately Known Concerns for Fairness

Production and Operations Management, vol. 23, issue 2, pages 285-302, 2014, https://doi.org/10.1111/j.1937-5956.2012.01388.x, The University of Auckland Business School Research Paper
Posted: 17 Sep 2021
Elena Katok, Tava Lennon Olsen and Valery Pavlov
University of Texas at Dallas, University of Auckland Business School and University of Auckland Business School

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