Mor Armony

New York University (NYU) - Department of Information, Operations, and Management Sciences

44 West Fourth Street

New York, NY 10012

United States

SCHOLARLY PAPERS

12

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in Total Papers Downloads

3,420

SSRN CITATIONS
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SSRN RANKINGS

Top 24,635

in Total Papers Citations

42

CROSSREF CITATIONS

9

Scholarly Papers (12)

1.

The Interplay between Online Reviews and Physician Demand: An Empirical Investigation

Number of pages: 32 Posted: 12 May 2016 Last Revised: 05 Oct 2020
Yuqian Xu, Mor Armony and Anindya Ghose
University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School, New York University (NYU) - Department of Information, Operations, and Management Sciences and New York University (NYU) - Leonard N. Stern School of Business
Downloads 1,743 (19,375)
Citation 9

Abstract:

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physician, patient choice, quality, social media, text mining, sentiment analysis, rating, review, operational characteristic, outpatient care, healthcare.

2.

Pooling Queues with Strategic Servers: The Effects of Customer Ownership

Number of pages: 67 Posted: 15 Apr 2017 Last Revised: 30 Jan 2020
Mor Armony, Guillaume Roels and Hummy Song
New York University (NYU) - Department of Information, Operations, and Management Sciences, INSEAD - Technology and Operations Management and University of Pennsylvania - The Wharton School
Downloads 579 (90,454)
Citation 21

Abstract:

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Queueing Theory, Game Theory, Behavioral Operations Management, Server Pooling, Customer Ownership

3.

Queue Configurations and Operational Performance:

An Interplay Between Customer Ownership and Queue Length Awareness

INSEAD Working Paper No. 2024/34/TOM/ACGRE
Number of pages: 48 Posted: 10 Dec 2021 Last Revised: 10 Jun 2024
Hummy Song, Mor Armony and Guillaume Roels
University of Pennsylvania - The Wharton School, New York University (NYU) - Department of Information, Operations, and Management Sciences and INSEAD - Technology and Operations Management
Downloads 273 (212,468)
Citation 1

Abstract:

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Behavioral Operations Management, Online Experiments, Queue Management, Server Pooling, Healthcare Operations Management

4.

On Withholding Capacity from Strategic Patients

NYU Stern School of Business
Number of pages: 81 Posted: 09 Jun 2020
Yunchao Xu, Mor Armony and Nan Liu
New York University (NYU) - Leonard N. Stern School of Business, New York University (NYU) - Department of Information, Operations, and Management Sciences and Boston College - Carroll School of Management
Downloads 189 (301,391)

Abstract:

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service operations management, healthcare management, appointment scheduling, queueing theory, strategic customers

5.

Are Buyers Strategic in Online B2B Reviews?

Number of pages: 32 Posted: 25 Jul 2022
Goizueta Business School, Emory University, New York University (NYU) - Department of Information, Operations, and Management Sciences, Northwestern University - Kellogg School of Management and Emory University - Goizueta Business School
Downloads 123 (429,626)

Abstract:

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online reviews, B2B marketplace, strategic buyers

6.

Convexity Properties and Comparative Statics for M/M/S Queues with Balking and Reneging

NYU Working Paper No. OM-2005-09
Number of pages: 31 Posted: 31 Oct 2008
New York University (NYU) - Department of Information, Operations, and Management Sciences, Stanford Graduate School of Business and University of Illinois at Urbana Champaign
Downloads 120 (437,760)

Abstract:

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7.

Staffing and Control of Large-Scale Service Systems with Multiple Customer Classes and Fully Flexible Servers

NYU Working Paper No. OM-2005-10
Number of pages: 32 Posted: 31 Oct 2008
Northwestern University, New York University (NYU) - Department of Information, Operations, and Management Sciences and Technion - Israel Institute of Technology
Downloads 112 (460,915)

Abstract:

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8.

Cross-Selling in a Call Center with a Heterogeneous Customer Population

Operations Research, Vol. 57, No. 2, pp. 299-313, 2009, Columbia Business School Research Paper
Number of pages: 15 Posted: 20 Oct 2011
Itai Gurvich, Mor Armony and Costis Maglaras
Northwestern University, New York University (NYU) - Department of Information, Operations, and Management Sciences and Columbia University - Columbia Business School, Decision Risk and Operations
Downloads 109 (473,285)

Abstract:

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9.

Hospitalization versus Home Care: Balancing Mortality and Infection Risks for Hematology Patients

NYU Stern School of Business Forthcoming
Number of pages: 45 Posted: 24 May 2021
Mor Armony and Galit Yom-Tov
New York University (NYU) - Department of Information, Operations, and Management Sciences and Technion-Israel Institute of Technology - The William Davidson Faculty of Industrial Engineering & Management
Downloads 87 (546,297)
Citation 1

Abstract:

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10.

Capacity Choice Game in a Multi-Server Queue: Existence of a Nash Equilibrium

INSEAD Working Paper No. 2019/33/TOM, NYU Stern School of Business
Number of pages: 24 Posted: 09 Feb 2019 Last Revised: 15 Apr 2020
Mor Armony, Guillaume Roels and Hummy Song
New York University (NYU) - Department of Information, Operations, and Management Sciences, INSEAD - Technology and Operations Management and University of Pennsylvania - The Wharton School
Downloads 85 (554,255)

Abstract:

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Queueing Theory, Game Theory, Strategic Servers, Tarski's Intersection Theorem

11.

An Internet Appendix to: The Impact of Duplicate Orders on Demand Estimation and Capacity Investment

Stanford University GSB Research Paper No. 1822
Posted: 22 Nov 2003
Mor Armony and Erica L. Plambeck
New York University (NYU) - Department of Information, Operations, and Management Sciences and Stanford Graduate School of Business

Abstract:

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12.

The Impact of Duplicate Orders on Demand Estimation and Capacity Investment

Stanford GSB Working Paper No. 1740(R)
Posted: 19 Oct 2003
Erica L. Plambeck and Mor Armony
Stanford Graduate School of Business and New York University (NYU) - Department of Information, Operations, and Management Sciences

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