Geert Bouckaert

KU Leuven

Oude Markt 13

Leuven, 3000

Belgium

SCHOLARLY PAPERS

11

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SSRN CITATIONS
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Top 15,224

in Total Papers Citations

9

CROSSREF CITATIONS

64

Scholarly Papers (11)

1.

Public Service Performance and Trust in Government: The Problem of Causality

Van de Walle, S. & Geert Bouckaert, Public Service Performance and Trust in Government: The Problem of Causality, in: International Journal of Public Administration, Vol. 29 (8 & 9): 891-913
Number of pages: 35 Posted: 13 Sep 2013
Steven Van de Walle and Geert Bouckaert
KU Leuven - Department of Political Science and KU Leuven
Downloads 509 (66,202)
Citation 3

Abstract:

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trust, government performance

2.

Trust in the Public Sector: Is There Any Evidence for a Long-Term Decline?

International Review of Administrative Sciences, Vol. 74, No. 1, pp. 45-62, 2008
Number of pages: 36 Posted: 26 Nov 2008
KU Leuven - Department of Political Science, KU Leuven and KU Leuven
Downloads 342 (105,721)

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public opinion, comparative public administration, citizen-government relations, trust in government

3.

Assessing the Relation between Satisfaction with Public Service Delivery and Trust in Government: The Impact of the Predisposition of Citizens Toward Government on Evaluations of Its Performance

Kampen, J. K., Van de Walle, S., & Bouckaert, G. (2006). ‘Assessing the relation between satisfaction with public service delivery and trust in government: The impact of the predisposition of citizens toward government on evaluations of its performance’. In: Public Performance and Management Review,
Number of pages: 18 Posted: 29 Sep 2013
Jarl K. Kampen, Steven Van de Walle and Geert Bouckaert
KU Leuven - Department of Political Science, KU Leuven - Department of Political Science and KU Leuven
Downloads 206 (177,006)

Abstract:

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client satisfaction, trust in government, performance, public services, service delivery

4.

Potential for Comparative Public Opinion Research in Public Administration

International Review of Administrative Sciences, Vol. 71, No. 2, pp. 229-240, 2005
Number of pages: 21 Posted: 18 May 2010
Geert Bouckaert, Steven Van de Walle and Jarl K. Kampen
KU Leuven, KU Leuven - Department of Political Science and KU Leuven - Department of Political Science
Downloads 120 (277,319)
Citation 1

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trust in government, satisfaction with service delivery, public opinion, administrative culture, survey research

5.

Comparing Measures of Citizen Trust and User Satisfaction as Indicators of 'Good Governance': Difficulties in Linking Trust and Satisfaction Indicators

Bouckaert, G. & Van de Walle, S. (2003). Comparing Measures of Citizen Trust and User Satisfaction as Indicators of 'Good Governance’: Difficulties in Linking Trust and Satisfaction Indicators. International Review of Administrative Sciences, Vol. 69, Nr. 3: 329-344
Number of pages: 17 Posted: 13 Sep 2013
Geert Bouckaert and Steven Van de Walle
KU Leuven and KU Leuven - Department of Political Science
Downloads 95 (325,180)
Citation 5

Abstract:

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good government, trust, satisfaction, good governance

6.

Deep Impact for High Impact Agencies? Assessing the Role of Bureaucratic Encounters in Evaluations of Government

Number of pages: 21 Posted: 12 Nov 2008
Steven Van de Walle, Jarl K. Kampen and Geert Bouckaert
KU Leuven - Department of Political Science, KU Leuven - Department of Political Science and KU Leuven
Downloads 72 (383,578)
Citation 2

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trust, public services, service delivery, high-impact agencies, public opinion, public sector reform

7.

A Tale of Two Charters: Political Crisis, Political Realignment and Administrative Reform in Belgium

Public Management Review, Vol. 7, No. 3, pp. 367-390, 2005
Number of pages: 40 Posted: 17 May 2010
Steven Van de Walle, Nick Thijs and Geert Bouckaert
KU Leuven - Department of Political Science, European Institute of Public Administration and KU Leuven
Downloads 44 (483,061)

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Public sector reform, customer charter, citizen charter, Belgium, administrative reform

8.

Towards Measurable and Auditable Efficiency Gains in the Flemish Public Sector

Public Organiz Rev (2013) 13:245–260
Number of pages: 16 Posted: 28 Nov 2012 Last Revised: 20 Aug 2013
Jesse Stroobants and Geert Bouckaert
KU Leuven - Public Management Institute and KU Leuven
Downloads 26 (574,496)

Abstract:

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public sector, efficiency, efficiency gains, measurement, Flanders

9.

The Impact of Supreme Audit Institutions and Ombudsmen in Belgium and the Netherlands

Financial Accountability & Management, Vol. 35, Issue 1, pp. 55-71, 2019
Number of pages: 17 Posted: 14 Jan 2019
Wouter van Acker and Geert Bouckaert
KU Leuven Public Governance Institute and KU Leuven
Downloads 1 (761,938)
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accountability, audit offices, ombudsman, performance audits

10.

The Impact of Supreme Audit Office and Ombudsman Processes in Belgium and the Netherlands.

Van Acker, W. & Bouckaert, G. (2018). The Impact of Supreme Audit Office and Ombudsman Processes in Belgium and The Netherlands. Financial Accountability & Management.
Posted: 09 Aug 2018
Wouter van Acker and Geert Bouckaert
KU Leuven Public Governance Institute and KU Leuven

Abstract:

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Accountability, Audit Offices, Ombudsman, Performance Audits, Supreme Audit Offices

11.

Delphi in Criminal Justice Policy: A Case Study on Judgmental Forecasting.

The Qualitative Report, 16(6), 1477-1495 (2011).
Posted: 01 Oct 2014 Last Revised: 23 Nov 2016
Kim Loyens, Jeroen Maesschalck and Geert Bouckaert
KU Leuven - Faculty of Law, KU Leuven - Faculty of Law and KU Leuven

Abstract:

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Delphi Method, Forecasting, Criminal Justice Policy, Police Priorities, Crime Analysis