Sunil Mithas

University of South Florida

Tampa, FL 33620

United States

SCHOLARLY PAPERS

32

DOWNLOADS

6,318

SSRN CITATIONS

120

CROSSREF CITATIONS

72

Scholarly Papers (32)

1.

Information Technology and Firm Profitability: Mechanisms and Empirical Evidence

MIS Quarterly, Vol. 36, No. 1, pp. 205-224, 2012
Number of pages: 43 Posted: 15 Jul 2007 Last Revised: 31 Aug 2014
University of South Florida, University of Illinois at Chicago, University of Texas at Dallas and Simon Fraser University (SFU) - Beedie School of Business
Downloads 2,682 (8,816)
Citation 10

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Information Technology, Profitability, Advertising, R&D, Revenue Growth, Cost Reduction, Profitability Paradox

2.

Platform Sponsor's Investments and User Contributions in Knowledge Communities: The Role of Knowledge Seeding

Forthcoming in MIS Quarterly, Robert H. Smith School Research Paper No. RHS 2913581
Number of pages: 48 Posted: 08 Feb 2017
Peng Huang, Ali R. Tafti and Sunil Mithas
University of Maryland - Robert H. Smith School of Business, University of Illinois at Chicago and University of South Florida
Downloads 622 (75,215)
Citation 9

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knowledge community, knowledge contribution, sponsor investment, network of practice, enterprise software, IT value

3.

Is the World Flat or Spiky? Information Intensity, Skills, and Global Service Disaggregation

Information Systems Research (18:3) 2007, pp. 237-259
Number of pages: 23 Posted: 21 Mar 2006 Last Revised: 04 Jul 2019
Sunil Mithas and Jonathan Whitaker
University of South Florida and University of Richmond, Robins School of Business
Downloads 617 (75,935)
Citation 11

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Information Intensity, Skills, Codifiability, Standardizability, Modularizability, Offshoring, Global Disaggregation, Service Occupations, Services, Need for Physical Presence

4.

Does Platform Owner's Entry Crowd Out Innovation? Evidence from Google Photos

Information Systems Research, 2018, 29(2): 444-460
Number of pages: 41 Posted: 07 Jul 2016 Last Revised: 15 Mar 2022
Technical University of Munich, TUM School of Management, ESSEC Business School, University of South Florida and University of Mannheim
Downloads 433 (117,050)
Citation 15

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Platform Entry, Complementors, Innovation, Google Photos, Racing, Red Queen, Attention Spillover

5.

Human Capital and Institutional Effects in the Compensation of Information Technology Professionals in the United States

Management Science, (54:3) 2008, pp. 415-428 , Robert H. Smith School of Business Research Paper No. 888
Number of pages: 32 Posted: 10 May 2006 Last Revised: 08 Jun 2014
Sunil Mithas and Mayuram S. Krishnan
University of South Florida and University of Michigan, Stephen M. Ross School of Business
Downloads 433 (117,050)
Citation 10

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IT professionals, MBA degree, IT Experience, Tenure, Compensation, Human Capital

6.

A Field Study of RFID Deployment and Return Expectations

Production and Operations Management, Vol. 16, No. 5, pp. 599-612, 2007
Number of pages: 32 Posted: 29 May 2008 Last Revised: 02 Sep 2014
University of Richmond, Robins School of Business, University of South Florida and University of Michigan, Stephen M. Ross School of Business
Downloads 380 (135,948)

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RFID, Information Technology, Adoption, Benefits, Business Value of IT

7.

Buyer Intention to Use Internet-Enabled Reverse Auctions: The Role of Asset Specificity, Product Specialization, and Non-Contractibility

MIS Quarterly, 2008 , Robert H. Smith School Research Paper No. RHS 06-070
Number of pages: 35 Posted: 07 May 2008 Last Revised: 04 Aug 2014
Sunil Mithas, Joni Jones and Will Mitchell
University of South Florida, University of South Florida - College of Business Administration and Duke University - Fuqua School of Business
Downloads 272 (193,902)
Citation 1

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Reverse Auctions, Procurement auctions, Electronic Markets, Transaction cost economics, Inter-organizational relationships, Buyer-supplier relationships, Incomplete Contracts Approach, Non-contractibility, Business-to-business auctions.

8.

How to Choose the Right Strategy for Digital Transformation

Management and Business Review, Vol. 1, No. 3, Fall 2021
Number of pages: 6 Posted: 21 Mar 2022
Sunil Mithas and Roland T. Rust
University of South Florida and University of Maryland - Robert H. Smith School of Business
Downloads 211 (248,012)
Citation 1

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digital transformation, IT portfolio, IT investment, disciplined autonomy

9.

Do Auction Parameters Affect Buyer Surplus in E-Auctions for Procurement?

Mithas, S., and Jones, J.L., 'Do Auction Parameters Affect Buyer Surplus in E-Auctions for Procurement?,' Production and Operations Management, pp. 455-470, 2007
Number of pages: 16 Posted: 11 Oct 2007
Sunil Mithas and Joni Jones
University of South Florida and University of South Florida - College of Business Administration
Downloads 189 (274,016)
Citation 1

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Business Value of Information Technology, Supply Chain Management, Buyer Surplus, Reverse Auctions, Internet-enabled Procurement Auctions

10.

How Does the Positioning of Information Technology Firms in Strategic Alliances Influence Returns to R&D Investments?

Forthcoming, Journal of the Association for Information Systems
Number of pages: 50 Posted: 17 Jun 2020
University of Georgia, University of Illinois at Chicago, University of South Florida and affiliation not provided to SSRN
Downloads 119 (399,077)

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Information technology firms, Software, Alliances, Innovation, Software, Network, Returns on Research & Development, R&D investments

11.

Human Capital is Not Enough: How Offshore BPO Professionals Use Social Support to Deal with Strenuous Work Conditions

Number of pages: 40 Posted: 12 Aug 2020
University of Richmond, Robins School of Business, University of Richmond Robins School of Business, University of South Florida and HKUST Business School
Downloads 93 (474,254)
Citation 1

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BPO, compensation, co-worker, employee, human capital, IT, offshore, outsourcing, professional, social, support, wages

12.

Beauty is in the Eye of the Beholder: Toward a Contextual Understanding of Compensation of IT Professionals within and Across Geographies

Whitaker, J., S. Mithas, C-W. Liu. “Beauty is in the Eye of the Beholder: Toward a Contextual Understanding of Compensation of IT Professionals Within and Across Geographies,” Information Systems Research, Forthcoming
Number of pages: 32 Posted: 09 Jul 2019
Jonathan Whitaker, Sunil Mithas and Chewei Liu
University of Richmond, Robins School of Business, University of South Florida and Indiana University - Kelley School of Business - Department of Information Systems
Downloads 65 (583,186)
Citation 3

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MNC, multinational, global, human capital, information, technology, IT, experience, MBA, education, professional, compensation, emerging, developed, economy, arbitrage, knowledge work

13.

Artificial Intelligence and IT Professionals

Mithas, S., T. Kude, and J. Whitaker. "Artificial Intelligence and IT Professionals," IT Professional (20:5) 2018, pp. 6-13.
Number of pages: 10 Posted: 12 Jul 2019
Sunil Mithas, Thomas Kude and Jonathan Whitaker
University of South Florida, ESSEC Business School and University of Richmond, Robins School of Business
Downloads 57 (622,356)
Citation 1

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artificial, intelligence, IT, professional

14.

Organizational Learning and Capabilities for Onshore and Offshore Business Process Outsourcing

Journal of Management Information Systems (26:3) 2011, 11-42, Robert H. Smith School Research Paper No. RHS 2634242
Number of pages: 44 Posted: 23 Jul 2015
University of Richmond, Robins School of Business, University of South Florida and University of Michigan, Stephen M. Ross School of Business
Downloads 46 (690,563)
Citation 8

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BPO, capabilities, information systems, IT, offshoring, organizational economics, organizational learning, outsourcing

15.

Information Technology, Revenues and Profits: Exploring the Role of Foreign and Domestic Operations

Mithas, S., J. Whitaker, and A. Tafti. ‘Information Technology, Revenues and Profits : Exploring the Role of Foreign and Domestic Operations,’ Information Systems Research (28:2) 2017, 430-444, DOI:10.1287/isre.2017.0689.
Number of pages: 28 Posted: 08 Jul 2019
Sunil Mithas, Jonathan Whitaker and Ali R. Tafti
University of South Florida, University of Richmond, Robins School of Business and University of Illinois at Chicago
Downloads 34 (766,114)
Citation 3

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globalization, multinational corporations, foreign revenues, foreign profits, IT expenditures, business value of IT

16.

Industry-Specific Human Capital and Wages: Evidence from the Business Process Outsourcing Industry

Kim, K., S. Mithas, J. Whitaker, and P.K. Roy. “Industry-Specific Human Capital and Wages: Evidence from the Business Process Outsourcing Industry,” Information Systems Research (25:3) 2014, 618-638.
Number of pages: 42 Posted: 08 Jul 2019
The Chinese University of Hong Kong, University of South Florida, University of Richmond, Robins School of Business and CyberMedia India Ltd.
Downloads 33 (773,757)
Citation 9

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global disaggregation, human capital, BPO, outsourcing, professionals, wages, compensation

17.

Information Technology, Production Process Outsourcing and Manufacturing Plant Performance

Bardhan, I., J. Whitaker, and S. Mithas. “Information Technology, Production Process Outsourcing and Manufacturing Plant Performance,” Journal of Management Information Systems (23:2) 2006, 13-40.
Number of pages: 39 Posted: 08 Jul 2019
University of Texas at Dallas, University of Richmond, Robins School of Business and University of South Florida
Downloads 32 (781,326)
Citation 13

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IT investment, production process outsourcing, plant strategy, plant performance, manufacturing, empirical research

18.

Resilience in the Open Source Software Community: How Pandemic and Unemployment Shocks Influence Contributions to Others’ and One’s Own Projects

MIS Quarterly, 2022
Posted: 10 Oct 2022
Onkar Malgonde, Terence Saldanha and Sunil Mithas
University of North Texas, Washington State University and University of South Florida

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Open Source Software community, IT knowledge workers, Digital resilience, Open Source Software, Pandemic, Unemployment, Exogenous shock

19.

The Online Channel, Trading Behavior, and Customer Performance in Financial Services: Evidence from China

Robert H. Smith School Research Paper No. RHS 2858957
Posted: 27 Oct 2016 Last Revised: 23 Jan 2017
Yang Pan, Sunil Mithas, J. J. Hsieh and Che-Wei Liu
Tulane University - A.B. Freeman School of Business, University of South Florida, Georgia State University - Department of Computer Information Systems and Indiana University Bloomington - Kelley School of Business

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online channel, risk preference, emerging market

20.

Leveraging Customer Involvement for Fueling Innovation: The Role of Relational and Analytical Information Processing Capabilities

Forthcoming in MIS Quarterly, Robert H. Smith School Research Paper No. RHS 2698499
Posted: 03 Dec 2015
Washington State University, Carson College of Business, University of South Florida and University of Michigan, Stephen M. Ross School of Business

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21.

IT Investment Commitment and Earnings Management: Theory and Evidence

Robert H. Smith School Research Paper No. RHS 2553014
Posted: 22 Jan 2015
Ling Xue, Sunil Mithas and Gautamn Ray
Georgia State University, University of South Florida and University of Minnesota - Twin Cities - Department of Operations and Management Science

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22.

Transformation with Business Excellence and Innovation: Lessons from the Tata Group

Robert H. Smith School Research Paper No. RHS 2487618
Posted: 30 Aug 2014
Sunil Mithas and Sunil Sinha
University of South Florida and Independent

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Transformation, business excellence, innovation, globalization

23.

How Do Bondholders View Risks Associated with IT Investments across Industries?

Robert H. Smith School Research Paper
Posted: 16 Oct 2013
The Chinese University of Hong Kong, University of South Florida and University of Maryland - Robert H. Smith School of Business

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IT investments, bond market, credit rating, yield spread, IT strategic role

24.

The Effect of Information Technology-Enabled Flexibility on Formation and Market Value of Alliances

Tafti, Ali, Sunil Mithas, and M.S. Krishnan, “The Effect of Information Technology-Enabled Flexibility on Formation and Market Value of Alliances,” Management Science (59:1) 2013
Posted: 06 Mar 2012 Last Revised: 12 Jun 2014
Ali R. Tafti, Sunil Mithas and Mayuram S. Krishnan
University of Illinois at Chicago, University of South Florida and University of Michigan, Stephen M. Ross School of Business

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Information Technology, Service-Oriented Architecture, Alliances, Tobin’s Q, Business Value of IT

25.

From Association to Causation via a Potential Outcomes Approach

Information Systems Research, Vol. 20, No. 2, pp. 295-313, 2009
Posted: 15 Feb 2010
Mayuram S. Krishnan and Sunil Mithas
University of Michigan, Stephen M. Ross School of Business and University of South Florida

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26.

Do CRM Systems Cause One-to-One Marketing Effectiveness?

Statistical Science, Vol. 21, No. 2, pp. 223-233, 2006
Posted: 15 Feb 2010
Duke University - Medical Center, University of Michigan, Stephen M. Ross School of Business and University of South Florida

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Causal Analysis, Potential Outcomes, Propensity Score, Matching Estimator, Customer Relationship Management Systems, Electronic Commerce

27.

Are Foreign IT Workers Cheaper? United States’ Visa Policies and Compensation of Information Technology Professionals

Management Science, Forthcoming
Posted: 13 Mar 2009 Last Revised: 04 Sep 2014
Sunil Mithas and Henry C. Lucas
University of South Florida and University of Maryland - Robert H. Smith School of Business

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IT professionals, High-skill Immigration, H-1B, Work Visa, Compensation, Human capital, Globalization

28.

Does E-Government Measure up to E-Business? Comparing End-User Perceptions of U.S. Federal Government and E-Business Websites

Public Administration Review, Vol. 69, No. 4, pp. 740-752, July/August 2009
Posted: 12 Sep 2007 Last Revised: 02 Jan 2013
Forrest V. Morgeson and Sunil Mithas
Michigan State University - Eli Broad College of Business and University of South Florida

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E-Government, Federal Websites, Information Technology, Customer Satisfaction, Public Sector Reform, E-Business

29.

How Information Management Capability Influences Firm Performance

MIS Quarterly, Vol. 35, No. 1, pp. 237-256, 2011
Posted: 30 Jul 2007 Last Revised: 10 Jun 2011
University of South Florida, University of Pittsburgh - Katz Graduate School of Business and Michigan State University - Department of Accounting & Information Systems

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Information management capability, information technology, IT capability, customer management capability, process management capability, performance management capability, firm performance, performance excellence, business excellence, resource-based view.

30.

Information Technology, Customer Satisfaction, and Profit: Theory and Evidence

Information Systems Research, 2016, Forthcoming
Posted: 10 May 2006 Last Revised: 03 Feb 2016
University of South Florida, University of Michigan, Stephen M. Ross School of Business and University of Michigan at Ann Arbor

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Information Technology, Customer Satisfaction, Customer Relationship Management, Firm Performance

31.

Why Do Customer Relationship Management Applications Affect Customer Satisfaction?

Journal of Marketing, Vol. 69, pp. 201-209, October 2005
Posted: 30 Mar 2006
University of South Florida, University of Michigan, Stephen M. Ross School of Business and University of Michigan at Ann Arbor

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customer relationship management, customer knowledge, customer satisfaction, information technology

32.

Customer Satisfaction and Stock Prices: High Returns, Low Risk

Journal of Marketing, Vol. 70, No. 1, pp. 3-14, 2006
Posted: 30 Mar 2006
University of Michigan at Ann Arbor, University of South Florida, Michigan State University - Eli Broad College of Business and University of Michigan, Stephen M. Ross School of Business

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Customer Satisfaction, Stock Prices, Stock Returns, Risk, Market Value, Stock portfolios