Danny Bellenger

Georgia State University - J. Mack Robinson College of Business

P.O. Box 4050

Atlanta, GA 30303-3083

United States

SCHOLARLY PAPERS

10

DOWNLOADS
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Top 22,736

in Total Papers Downloads

2,669

SSRN CITATIONS
Rank 30,572

SSRN RANKINGS

Top 30,572

in Total Papers Citations

7

CROSSREF CITATIONS

21

Scholarly Papers (10)

1.

Customer Relationship Management (CRM) Implementation Gaps

Journal of Personal Selling and Sales Management, Vol. 24, pp. 279-295, Fall 2004
Number of pages: 46 Posted: 21 Feb 2011
Alex R. Zablah, Danny Bellenger and Wesley James Johnston
Oklahoma State University, Georgia State University - J. Mack Robinson College of Business and Georgia State University - J. Mack Robinson College of Business
Downloads 715 (43,616)
Citation 1

Abstract:

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Customer Relationship Management, CRM, CRM Technology, Sales Force Automation, SFA, Personal Selling

2.

The Impact of Sales Effort on Lead Conversion Cycle Time in a Business-to-Business Opportunity Pipeline

6th International Engaged Management Scholarship Conference, 2016
Number of pages: 21 Posted: 16 Nov 2016
Georgia State University, Georgia State University - J. Mack Robinson College of Business and Georgia State University - J. Mack Robinson College of Business
Downloads 484 (72,011)

Abstract:

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3.

An Evaluation of Divergent Perspectives on Customer Relationship Management: Towards a Common Understanding of an Emerging Phenomenon

Industrial Marketing Management, Vol. 33, No. 6, pp. 475-489, August 2004
Number of pages: 49 Posted: 21 Feb 2011
Alex R. Zablah, Danny Bellenger and Wesley James Johnston
Oklahoma State University, Georgia State University - J. Mack Robinson College of Business and Georgia State University - J. Mack Robinson College of Business
Downloads 342 (107,593)
Citation 2

Abstract:

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Customer Relationship Management, CRM, Interaction Management, Knowledge Management, Relationship Marketing

4.

The Influence of Mergers and Acquisitions on R&D Managerial Decision Making: A Multiple-Case Study of Pharmaceutical Firms

6th International Engaged Management Scholarship Conference, 2016
Number of pages: 20 Posted: 16 Nov 2016
Catrina Jones, Danny Bellenger and Wesley James Johnston
Georgia State University, Georgia State University - J. Mack Robinson College of Business and Georgia State University - J. Mack Robinson College of Business
Downloads 326 (113,469)

Abstract:

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5.

When do B2B Brands Influence the Decision-Making of Organizational Buyers? An Examination of the Relationship between Purchase Risk and Brand Sensitivity

International Journal of Research in Marketing, Vol. 28, No. 3, September 2011
Number of pages: 46 Posted: 21 Feb 2011 Last Revised: 13 Jun 2011
Virginia Commonwealth University, Oklahoma State University, Georgia State University - J. Mack Robinson College of Business and Georgia State University - J. Mack Robinson College of Business
Downloads 276 (135,357)

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Branding, Industrial Branding, Business-to-Business, Field Study, Purchase Risk

6.

What Factors Influence Buying Center Brand Sensitivity?

Industrial Marketing Management, Forthcoming
Number of pages: 44 Posted: 07 May 2011
Brian Brown, Alex R. Zablah, Danny Bellenger and Naveen Donthu
Virginia Commonwealth University, Oklahoma State University, Georgia State University - J. Mack Robinson College of Business and Georgia State University - J. Mack Robinson College of Business
Downloads 209 (177,553)

Abstract:

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Brand sensitivity, organizational buying behavior, purchase importance, purchase complexity, information processing theory

7.

Performance Implications of CRM Technology Use: A Multi-Level Field Study of Business Customers and Their Providers in the Telecommunications Industry

Information Systems Research, Forthcoming
Number of pages: 53 Posted: 21 Feb 2011
Oklahoma State University, Georgia State University - J. Mack Robinson College of Business, Georgia State University and Georgia State University - J. Mack Robinson College of Business
Downloads 176 (207,191)
Citation 2

Abstract:

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Customer Relationship Management, CRM, CRM Technology, Relationship Investment, Relationship Marketing and Management, Multi-Level Modeling

8.

The Role of Mentoring in Promoting Organizational Commitment Among Black Managers: An Evaluation of the Indirect Effects of Racial Similarity and Shared Racial Perspectives

Journal of Business Research, Vol. 61, No. 7, pp. 732-738, 2008
Number of pages: 21 Posted: 21 Feb 2011
Brian Brown, Alex R. Zablah and Danny Bellenger
Virginia Commonwealth University, Oklahoma State University and Georgia State University - J. Mack Robinson College of Business
Downloads 80 (366,822)

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Employee Turnover, Job Satisfaction, Mentoring, Organizational Commitment, Race

9.

Transforming Partner Relationships Through Technological Innovation

Journal of Business and Industrial Marketing, Vol. 20, No. 7, pp. 355-363, 2005
Number of pages: 31 Posted: 21 Feb 2011
Alex R. Zablah, Wesley James Johnston and Danny Bellenger
Oklahoma State University, Georgia State University - J. Mack Robinson College of Business and Georgia State University - J. Mack Robinson College of Business
Downloads 35 (532,395)

Abstract:

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Partner Relationship Management, Customer Relationship Management, CRM, Industrial Marketing, Business-to-Business Marketing

10.

Russian-Speaking Immigrant Motivation to Become an Entrepreneur in the US

2018 Engaged Management Scholarship Conference: Philadelphia, PA
Number of pages: 28 Posted: 20 Aug 2018
Irina Kogan, Jennoa Graham, Yves Belmont and Danny Bellenger
Georgia State University - J. Mack Robinson College of Business, Georgia State University - J. Mack Robinson College of Business, Georgia State University - J. Mack Robinson College of Business and Georgia State University - J. Mack Robinson College of Business
Downloads 26 (583,185)
Citation 1

Abstract:

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Immigrants, Entrepreneurship, Russian-Speaking Entrepreneur, Sustainable Entrepreneurship, Entrepreneurial Intention