Charlotte Haendler

Southern Methodist University (SMU) - Edwin L. Cox School of Business

P.O. Box 750333

Dallas, TX 75275-0333

United States

SCHOLARLY PAPERS

2

DOWNLOADS

920

SSRN CITATIONS

4

CROSSREF CITATIONS

1

Ideas:
“  My research stems from the belief that we have yet to fully grasp the role retail consumers play in shaping financial intermediation and financial markets.  ”

Scholarly Papers (2)

1.

The Financial Restitution Gap in Consumer Finance: Insights from Complaints Filed with the CFPB

Number of pages: 63 Posted: 09 Feb 2021
Charlotte Haendler and Rawley Heimer
Southern Methodist University (SMU) - Edwin L. Cox School of Business and Arizona State University (ASU) - W.P. Carey School of Business
Downloads 825 (56,627)
Citation 6

Abstract:

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Consumer Finance, Financial Regulation, Financial Disputes, Discrimination, Textual Analysis

2.

Keeping Up in the Digital Era: How Mobile Technology Is Reshaping the Banking Sector

Number of pages: 82 Posted: 14 Dec 2022 Last Revised: 07 Nov 2023
Charlotte Haendler
Southern Methodist University (SMU) - Edwin L. Cox School of Business
Downloads 95 (509,580)
Citation 1

Abstract:

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Digitalization, Mobile Technology, Fintech, Banking, Depository Institutions, Commercial Banks, Small Business Lending