Khim Yong Goh

National University of Singapore (NUS)

15 Computing Drive

Singapore, 117418

Singapore

http://www.comp.nus.edu.sg/disa/people/gohky/

SCHOLARLY PAPERS

19

DOWNLOADS
Rank 7,343

SSRN RANKINGS

Top 7,343

in Total Papers Downloads

12,694

TOTAL CITATIONS
Rank 14,287

SSRN RANKINGS

Top 14,287

in Total Papers Citations

123

Scholarly Papers (19)

1.

Social Media Brand Community and Consumer Behavior: Quantifying the Relative Impact of User- and Marketer-Generated Content

Goh, K.Y., Heng, C.S., and Lin, Z., “Social Media Brand Community and Consumer Behavior: Quantifying the Relative Impact of User- and Marketer-Generated Content”, Information Systems Research, 24(1), 2013, pp. 88-107.
Number of pages: 48 Posted: 30 Apr 2012 Last Revised: 12 Sep 2023
Khim Yong Goh, Cheng-Suang Heng and Zhijie Lin
National University of Singapore (NUS), National University of Singapore (NUS) and Tsinghua University - School of Economics and Management
Downloads 6,177 (2,763)
Citation 93

Abstract:

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social media, brand community, consumer behavior, user-generated content, marketer-generated content, communication mode, text mining, econometric modeling

2.

Banner Advertising as a Customer Retention Tool in Customer Relationship Management

Number of pages: 38 Posted: 17 Dec 2003
University of Michigan, Stephen M. Ross School of Business, University of Chicago - Booth School of Business, National University of Singapore (NUS) and University of Chicago
Downloads 1,848 (20,042)
Citation 2

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Advertising response, banner advertising, e-commerce, internet retailing, targeting, micromarketing, survival models, hierarchical Bayesian models, Markov Chain Monte Carlo methods

3.

The Demand Effects of Product Recommendation Networks: An Empirical Analysis of Network Diversity and Stability

Forthcoming in MIS Quarterly
Number of pages: 72 Posted: 03 Feb 2014 Last Revised: 13 Sep 2023
Zhijie Lin, Khim Yong Goh and Cheng-Suang Heng
Tsinghua University - School of Economics and Management, National University of Singapore (NUS) and National University of Singapore (NUS)
Downloads 1,281 (34,713)
Citation 4

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recommendation system; product network; electronic commerce; network diversity; network stability; demand modeling; econometric analysis

4.

Are You What You Tweet? The Impact of Sentiment on Digital News Consumption and Social Media Sharing

Information Systems Research, Forthcoming
Number of pages: 76 Posted: 07 Aug 2018 Last Revised: 02 Feb 2022
Hyelim Oh, Khim Yong Goh and Tuan Q. Phan
Sogang University, National University of Singapore (NUS) and National University of Singapore (NUS)
Downloads 819 (65,328)
Citation 9

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digital content, social media, news media, sentiment, self-presentation, text mining

5.

How Does User-Generated Content Influence Consumers’ New Product Exploration? An Empirical Analysis of Consumer Search and Choice Behaviors

Number of pages: 53 Posted: 17 Aug 2013
Qingliang Wang, Khim Yong Goh and Xianghua Lu
Xi'an Jiaotong University (XJTU), National University of Singapore (NUS) and Fudan University - School of Management
Downloads 650 (88,183)

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user-generated content, product reviews, online word-of-mouth, variety seeking, Prospect theory, structural econometric modeling, two-stage decision process

6.

Individual Investors and Social Media Analysts’ Stock Coverage Behavior

Number of pages: 55 Posted: 18 Feb 2021 Last Revised: 01 Nov 2021
Changyi Chen, Bin Ke, Ding Li and Khim Yong Goh
Shanghai Univeristy of Finance and Economics, National University of Singapore, Nanjing University and National University of Singapore (NUS)
Downloads 393 (162,601)

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individual investors; social media; analysts; China

7.

Online Product Sampling on E-Commerce Platforms: An Empirical Analysis of Sales Spillover Effects

Number of pages: 55 Posted: 26 Jun 2018
Ying Zhang, Khim Yong Goh and Zhijie Lin
University of Auckland Business School, National University of Singapore (NUS) and Tsinghua University - School of Economics and Management
Downloads 338 (192,073)
Citation 1

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product sampling, product trial, spillover effect, electronic commerce, econometric analysis

8.

Social Media Network Structure and Stock Market Reactions to Buy Recommendations Issued by Social Media Analysts

Number of pages: 61 Posted: 06 Feb 2024
Changyi Chen, Khim Yong Goh and Bin Ke
Shanghai Univeristy of Finance and Economics, National University of Singapore (NUS) and National University of Singapore
Downloads 215 (305,031)

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social media network structure, social media analysts, individual investors, stock recommendations, China

9.

Privacy and Marketing Externalities: Evidence from Do Not Call

Number of pages: 48 Posted: 12 Aug 2011 Last Revised: 19 Aug 2014
Khim Yong Goh, Kai-Lung Hui and Ivan P. L. Png
National University of Singapore (NUS), Hong Kong University of Science and Technology - School of Business and Management and National University of Singapore (NUS)
Downloads 178 (364,925)
Citation 13

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privacy externalities, marketing do not call

10.

Can Social Technologies Drive Purchases in E-Commerce Live Streaming? An Empirical Study of Broadcasters' Cognitive and Affective Social Call-To-Actions

Number of pages: 73 Posted: 04 Jun 2024
Yutong Guo, Ying Zhang, Khim Yong Goh and Xixian Peng
The Chinese University of Hong Kong, Shenzhen - School of Management and Economics, University of Auckland Business School, National University of Singapore (NUS) and affiliation not provided to SSRN
Downloads 172 (374,397)

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live streaming, e-commerce, social call-to-actions, hedonic/utilitarian products, influencers, econometric analysis

11.

Strategic Content Generation and Monetization in Financial Social Media

Information Systems Research
Number of pages: 68 Posted: 14 Sep 2023 Last Revised: 01 Jun 2024
Ding Li, Khim Yong Goh and Cheng-Suang Heng
Nanjing University, National University of Singapore (NUS) and National University of Singapore (NUS)
Downloads 133 (463,757)
Citation 1

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Strategic Behavior, Content Generation, Content Monetization, Investor Preference, Financial Social Media, Bayesian Estimation

12.

Do Pepsi Drinkers Talk about Sleepwalker? The Effects of Self-Presentation and Conformity in Competing Word-of-Mouth

33rd International Conference on Information Systems, Orlando, FL, 2012
Number of pages: 10 Posted: 18 Oct 2012 Last Revised: 10 Dec 2012
Qing Chen, Tuan Q. Phan and Khim Yong Goh
National University of Singapore (NUS) - School of Computing, National University of Singapore (NUS) and National University of Singapore (NUS)
Downloads 118 (509,208)

Abstract:

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word-of-mouth, WOM, social networks, superbowl, advertising

13.

Newspaper Reports and Consumer Choice: Evidence from the Do Not Call Registry

Number of pages: 33 Posted: 25 Feb 2010 Last Revised: 06 Aug 2014
Khim Yong Goh, Kai-Lung Hui and Ivan P. L. Png
National University of Singapore (NUS), Hong Kong University of Science and Technology - School of Business and Management and National University of Singapore (NUS)
Downloads 117 (512,493)

Abstract:

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newspaper, publicity, do not call

14.

The Value of AI-Generated Metadata for UGC Platforms: Evidence from a Large-scale Field Experiment

Number of pages: 42 Posted: 15 Jan 2025
National University of Singapore (NUS), New York University (NYU) - Leonard N. Stern School of Business, The Chinese University of Hong Kong and National University of Singapore (NUS)
Downloads 111 (536,890)

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Generative AI, Video metadata, User-video matching, Short-video platforms, Human-AI co-creation

15.

The Hidden Cost of Lost Options: Steering Digital Payment Choices via Non-Price Instruments

Number of pages: 49 Posted: 30 May 2024
National University of Singapore (NUS) - Department of Information Systems and Analytics, South China University of Technology, Renmin Business School, Renmin University of China, National University of Singapore (NUS) and HKU Business School, The University of Hong Kong
Downloads 101 (571,679)

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Mobile Payments, Digital Payment Choice, Non-Price Instruments, Nudge

16.

Searching for Product-Market Fit with Low Code/No Code Tools: Effects on Time to Product-Market Fit of Digital Start-ups

Number of pages: 41 Posted: 31 Jan 2025
Yichen Sun, Shi-Ying Lim and Khim Yong Goh
National University Singapore, National University of Singapore and National University of Singapore (NUS)
Downloads 43 (903,048)

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low code/no code tools, product-market fit, digital start-ups, digital technology development, organizational search

17.

Unraveling the Effect of Competing Product Reviews on Consumer Choice and the Moderating Role of Consumer–Reviewer Peer Types

IEEE Transactions on Engineering Management, forthcoming https://doi.org/10.1109/TEM.2021.3091180 , The University of Auckland Business School Research Paper Series
Posted: 18 Oct 2021
Ying Zhang, Khim Yong Goh and Qingliang Wang
University of Auckland Business School, National University of Singapore (NUS) and Xi'an Jiaotong University (XJTU)

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18.

Investigating the Sales Spillover Effects of Online Product Sampling in E-Commerce

Proceedings of the 2017 International Conference on Information Systems (ICIS 2017). https://aisel.aisnet.org/icis2017/EBusiness/Presentations/23/ , The University of Auckland Business School Research Paper Series
Posted: 18 Oct 2021
Ying Zhang, Khim Yong Goh and Zhijie Lin
University of Auckland Business School, National University of Singapore (NUS) and Tsinghua University - School of Economics and Management

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19.

Unraveling the Information Role of Online Reviews: Distinguishing between the Competing Effect, Local and Global Peer Effects on Consumer Choice

Proceedings of the 2013 International Conference on Information Systems (ICIS 2013). https://aisel.aisnet.org/icis2013/proceedings/EconomicsOfIS/12/ , The University of Auckland Business School Research Paper Series
Posted: 18 Oct 2021
Ying Zhang, Khim Yong Goh and Qingliang Wang
University of Auckland Business School, National University of Singapore (NUS) and Xi'an Jiaotong University (XJTU)

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