Bin Gu

Arizona State University (ASU) - Department of Information Systems

Professsor

Tempe, AZ

United States

SCHOLARLY PAPERS

42

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14,076

CITATIONS
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Top 3,049

in Total Papers Citations

260

Scholarly Papers (42)

1.

Do Online Reviews Matter? - an Empirical Investigation of Panel Data

Decision Support Systems, Vol. 45, No. 4, pp. 1007-1016, November 2008
Number of pages: 33 Posted: 09 Nov 2004 Last Revised: 02 Aug 2014
George Washington University - School of Business, Arizona State University (ASU) - Department of Information Systems and University of Texas at Austin - Department of Information, Risk and Operations Management
Downloads 2,095 (6,584)
Citation 2

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Online User Review, Word-of-Mouth, Product Sale, Motion Picture

2.

Confirmation Bias, Overconfidence, and Investment Performance: Evidence from Stock Message Boards

McCombs Research Paper Series No. IROM-07-10
Number of pages: 59 Posted: 14 Jul 2010 Last Revised: 08 Oct 2010
University of Texas at Austin - Red McCombs School of Business, University of Texas at Austin - Department of Information, Risk and Operations Management, Arizona State University (ASU) - Department of Information Systems, University of Miami - School of Business Administration and University of Texas at Austin - Red McCombs School of Business
Downloads 1,612 (10,250)
Citation 3

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Confirmation Bias, Overconfidence, Investment Decisions, Korean Individual Investors, Virtual Communities, Stock Message Boards

3.

The Dynamics of Online Word-of-Mouth and Product Sales: An Empirical Investigation of the Movie Industry

Journal of Retailing, Vol. 84, No. 2, pp. 233-242, 2008
Number of pages: 31 Posted: 04 Mar 2008 Last Revised: 27 Sep 2011
George Washington University - School of Business, Arizona State University (ASU) - Department of Information Systems and University of Texas at Austin - Department of Information, Risk and Operations Management
Downloads 1,468 (11,905)
Citation 3

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Online user reviews, Word-of-mouth, e-Commerce, Motion picture, Simultaneous equations

4.

Informational Cascades and Software Adoption on the Internet: An Empirical Investigation

MIS Quarterly, Vol. 33, No. 1, pp. 23-48, March 2009
Number of pages: 58 Posted: 07 Apr 2008 Last Revised: 31 Jul 2012
George Washington University - School of Business, Arizona State University (ASU) - Department of Information Systems and University of Texas at Austin - Department of Information, Risk and Operations Management
Downloads 805 (29,259)
Citation 2

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E-commerce, herding, informational cascades, decision making, network effects, word-of-mouth, software download, online communities, online user review

5.

Does Online Product Information Increase Consumer Demand? An Empirical Investigation

Number of pages: 31 Posted: 10 Mar 2004
Arizona State University (ASU) - Department of Information Systems, University of Pennsylvania - Operations & Information Management Department and University of Pennsylvania - Operations & Information Management Department
Downloads 729 (33,535)
Citation 2

Abstract:

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Product information, electronic commerce, consumer demand, target marketing

6.

IT Governance and IT Investment Performance: An Empirical Analysis

Number of pages: 33 Posted: 16 Jun 2008 Last Revised: 19 Aug 2008
Bin Gu, Ling Xue and Gautam Ray
Arizona State University (ASU) - Department of Information Systems, affiliation not provided to SSRN and affiliation not provided to SSRN
Downloads 695 (35,826)
Citation 8

Abstract:

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IT Governance, Value of IT, IT Investment, ROA Analysis, Tobin's q

7.

How Much Anti-Piracy Effort is Too Much? - a Study of the Global Software Industry

McCombs Research Paper
Number of pages: 39 Posted: 26 Oct 2005
Bin Gu and Vijay Mahajan
Arizona State University (ASU) - Department of Information Systems and University of Texas at Austin - Department of Information, Risk and Operations Management
Downloads 639 (40,051)
Citation 5

Abstract:

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piracy, digital piracy, intellectual property, software, competition

8.

Search Costs, Demand Structure and Long Tail in Electronic Markets: Theory and Evidence

NET Institute Working Paper No. 06-19
Number of pages: 36 Posted: 02 Nov 2006
Anindya Ghose and Bin Gu
New York University (NYU) - Leonard N. Stern School of Business and Arizona State University (ASU) - Department of Information Systems
Downloads 536 (50,342)
Citation 12

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Electronic Markets, Search Costs, Kinked Demand Curve, Price Elasticity, Price Competition, Long Tail

9.

First Step in Social Media - Measuring the Influence of Online Management Responses on Customer Satisfaction

Productions and Operations Management, Forthcoming
Number of pages: 40 Posted: 18 Jul 2012
Bin Gu and Qiang Ye
Arizona State University (ASU) - Department of Information Systems and Harbin Institute of Technology, School of Management
Downloads 470 (59,457)

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Online Social Media, Management Response, Service Recovery, Customer Satisfaction, Peer-Induced Fairness, Service Operations, China

10.

Indirect Reciprocity in Online Social Networks - A Longitudinal Analysis of Individual Contributions and Peer Enforcement in a Peer-to-Peer Music Sharing Network

McCombs Research Paper Series No. IROM-06-09
Number of pages: 41 Posted: 16 Jan 2009 Last Revised: 05 Aug 2014
Arizona State University (ASU) - Department of Information Systems, Northwestern University, George Washington University - School of Business and University of Texas at Austin - Department of Information, Risk and Operations Management
Downloads 423 (67,591)
Citation 7

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indirect reciprocity, social norm, social enforcement, social networks, peer-to-peer networks, public goods, incentive provisions, music sharing

11.

Motivating User-Generated Content with Performance Feedback: Evidence from Randomized Field Experiments

Management Science, forthcoming
Number of pages: 49 Posted: 25 May 2017 Last Revised: 02 Sep 2017
Arizona State University (ASU) - W.P. Carey School of Business, University of Minnesota - Twin Cities - Carlson School of Management, Arizona State University (ASU) - Department of Information Systems, Arizona State University (ASU) - W.P. Carey School of Business, Arizona State University (ASU), W.P. Carey School of Business, Department of Information Systems, Students, Xi'an Jiaotong University (XJTU) - School of Management, Capital University of Economics and Business and Renmin University of China
Downloads 382 (76,246)
Citation 1

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user generated content; randomized field experiment; gender; performance feedback; social value orientation theory

12.

The Impact of Online Service Recovery on Customer Satisfaction: Empirical Evidences from Service Operations in China

McCombs Research Paper Series No. IROM-01-10
Number of pages: 31 Posted: 13 Mar 2010 Last Revised: 27 May 2010
Bin Gu and Qiang Ye
Arizona State University (ASU) - Department of Information Systems and Harbin Institute of Technology, School of Management
Downloads 368 (79,665)

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Online Managerial Response, Service Recovery, Customer Satisfaction, Peer-Induced Fairness, Expectations-Confirmation Theory, Service Operations, China

13.

Online Peer-to-Peer Communities: An Empirical Investigation of a Music Sharing Community as a Dynamic Two-Sided Network

NET Institute Working Paper No. 07-42
Number of pages: 38 Posted: 07 Nov 2007 Last Revised: 03 Aug 2014
Arizona State University (ASU) - Department of Information Systems, Northwestern University - Department of Industrial Engineering and Management Sciences, George Washington University - School of Business and University of Texas at Austin - Department of Information, Risk and Operations Management
Downloads 300 (100,093)
Citation 2

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online communities, two-sided networks, IRC channel, P2P music sharing, evolutionary games, digital piracy

14.

Melting-Pot or Homophily? - An Empirical Investigation of User Interactions in Virtual Investment-Related Communities

McCombs Research Paper Series No. IROM-05-08
Number of pages: 36 Posted: 26 Aug 2008 Last Revised: 05 Aug 2014
Arizona State University (ASU) - Department of Information Systems, University of Texas at Austin - Department of Information, Risk and Operations Management and University of Connecticut - Department of Operations & Information Management
Downloads 298 (100,846)
Citation 3

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Virtual Communities, Homophily, Cognitive Dissonance, Psychological Biases, Confirmatory Bias, Social Network

15.

Textual Review Dimensionality and Helpfulness: A Multi-Method Study

Number of pages: 39 Posted: 13 Mar 2017 Last Revised: 06 Apr 2017
University of Virginia - McIntire School of Commerce, University of Arizona - Department of Management Information Systems, Arizona State University (ASU) - W.P. Carey School of Business, University of Virginia (UVA), McIntire School of Commerce and Arizona State University (ASU) - Department of Information Systems
Downloads 278 (108,707)

Abstract:

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online reviews, textual review dimensionality, topic dispersion, supervised topic modeling, PTW-guided LDA, empirical analysis, randomized experiment

16.

When Does Product Information Reduce Market Competition?

Number of pages: 32 Posted: 30 Dec 2003
Bin Gu
Arizona State University (ASU) - Department of Information Systems
Downloads 260 (116,598)
Citation 1

Abstract:

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Product differentiation, product information, game theory

17.

The Effects of Homophily in Twitter Communication Network of U.S. House Representatives: A Dynamic Network Study

Number of pages: 21 Posted: 28 Sep 2015
Reza Mousavi and Bin Gu
University of North Carolina- Charlotte and Arizona State University (ASU) - Department of Information Systems
Downloads 252 (120,468)

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Online Social Network, Twitter, Dynamic Networks, Homophily, Exponential-family Random Graph Model (ERGM), Separable Temporal ERGM.

18.

Contemporaneous and Delayed Sales Impact of Location-Based Mobile Promotions

Information Systems Research, 26(3), 552-564. DOI: 10.1287/isre.2015.0586
Number of pages: 30 Posted: 21 Dec 2016 Last Revised: 03 Jan 2017
Sichuan University - Business School, Arizona State University (ASU) - Department of Information Systems, Temple University and Fudan University
Downloads 236 (128,708)
Citation 2

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mobile computing; mobile promotion; location-based mobile promotion; advertising; dynamic impact; randomized field experiment

19.

Content Contribution for Revenue Sharing and Reputation in Social Media: A Dynamic Structural Model

Journal of Management Information Systems, Vol. 29, No. 2, pp. 41-76, Fall 2012
Number of pages: 36 Posted: 26 Oct 2013
Singapore Management University - School of Information Systems, Arizona State University (ASU) - Department of Information Systems and University of Texas at Austin - Department of Information, Risk and Operations Management
Downloads 235 (129,283)
Citation 2

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content contribution, contribution motivation, dynamic structural model, reputation, revenue sharing, social media, YouTube.

20.

Expert Blogs and Consumer Perceptions of Competing Brands

MIS Quarterly 41 (2), 371-395, Fox School of Business Research Paper No. 17-019
Number of pages: 40 Posted: 25 May 2013 Last Revised: 20 Jun 2017
Temple University, University of Texas at Arlington, Arizona State University (ASU) - Department of Information Systems and Fudan University - School of Management, Department of Information Management and Information Systems
Downloads 215 (140,946)

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Social media, Consumer sentiments, Brand performances, Vector Autoregression

21.

Identifying Consumer Consideration Set at the Purchase Time from Aggregate Purchase Data in Online Retailing

McCombs Research Paper Series No. IROM-08-11
Number of pages: 34 Posted: 26 Oct 2011 Last Revised: 19 Aug 2014
Arizona State University (ASU) - Department of Information Systems, University of Texas at Austin - Department of Information, Risk and Operations Management and University of Connecticut - Department of Operations & Information Management
Downloads 175 (170,379)

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Consideration Set, Consumer Choice, Information Search, Electronic Commerce

22.

Environmental Uncertainty and IT Governance: A Moral Hazard Perspective

Number of pages: 35 Posted: 15 Aug 2008 Last Revised: 26 May 2010
Ling Xue, Gautam Ray and Bin Gu
affiliation not provided to SSRN, affiliation not provided to SSRN and Arizona State University (ASU) - Department of Information Systems
Downloads 172 (172,953)
Citation 2

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IT governance, environmental uncertainty, moral hazard, agency theory

23.

Price Dispersion and Loss Leader Pricing: Evidence from the Online Book Industry

Management Science, Vol. 59, No. 6, pp. 1290-1308, 2013
Number of pages: 33 Posted: 13 Aug 2012 Last Revised: 22 Jun 2014
Xinxin Li, Bin Gu and Hongju Liu
University of Connecticut - Department of Operations & Information Management, Arizona State University (ASU) - Department of Information Systems and University of Connecticut
Downloads 171 (173,863)

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Price Dispersion, Loss Leader Strategy, Competitive Pricing, Cross-selling Capability

24.

The Dual Effects of Third-Party Information on Market Competition

Number of pages: 31 Posted: 27 Jan 2004
Bin Gu
Arizona State University (ASU) - Department of Information Systems
Downloads 161 (183,019)
Citation 1

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Product differentiation, product information, duopoly competition

IT-Enabled Monitoring and Labor Contracting in Online Platforms: Evidence from a Natural Experiment

Number of pages: 44 Posted: 13 Sep 2016 Last Revised: 30 Oct 2017
Chen Liang, Yili Hong and Bin Gu
Arizona State University (ASU), W.P. Carey School of Business, Department of Information Systems, Students, Arizona State University (ASU) - W.P. Carey School of Business and Arizona State University (ASU) - Department of Information Systems
Downloads 76 (315,793)
Citation 1

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platforms, online labor market, moral hazard, monitoring systems, reputation systems, entry barrier, contract type

Effects of IT-Enabled Monitoring on Labor Contracting in Online Platforms: Evidence from a Natural Experiment

NET Institute Working Paper No. 16-01
Number of pages: 38 Posted: 11 Oct 2016
Chen Liang, Yili Hong and Bin Gu
Arizona State University (ASU), W.P. Carey School of Business, Department of Information Systems, Students, Arizona State University (ASU) - W.P. Carey School of Business and Arizona State University (ASU) - Department of Information Systems
Downloads 64 (347,714)
Citation 1

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Platforms, Online Labor Market, Moral Hazard, Monitoring Systems, Reputation Systems, Entry Barrier, Contract Type

26.

Environmental Uncertainty and IT Infrastructure Governance: A Curvilinear Relationship

Information Systems Research 22(2), 2011, pp. 389-399
Number of pages: 13 Posted: 20 Apr 2010 Last Revised: 10 Nov 2013
Ling Xue, Gautamn Ray and Bin Gu
Georgia State University, University of Minnesota - Twin Cities - Department of Operations and Management Science and Arizona State University (ASU) - Department of Information Systems
Downloads 127 (221,946)
Citation 2

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IT infrastructure governance, Environmental uncertainty, Agency theory

27.

Latent Growth Modeling for Information Systems: Theoretical Extensions and Practical Applications

Information Systems Research (2014), 25 (3), 547-568, Fox School of Business Research Paper No. 14-022
Number of pages: 41 Posted: 10 May 2014 Last Revised: 31 Dec 2016
UC Riverside, Temple University - Department of Management Information Systems and Arizona State University (ASU) - Department of Information Systems
Downloads 111 (245,115)

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Latent growth modeling, LGM, Longitudinal data, d-Separation, Word of Mouth

28.

The Role of Online Social Networks in Political Polarization of Elite Politicians

Number of pages: 52 Posted: 16 Oct 2014 Last Revised: 06 Sep 2015
Reza Mousavi, Bin Gu and Ajay Vinze
University of North Carolina- Charlotte, Arizona State University (ASU) - Department of Information Systems and Arizona State University (ASU)
Downloads 104 (256,566)

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online social networking, ideological polarization, U.S. House of Representatives, repeated expressions, peer influence

29.

Measuring and Managing the Externality of Managerial Responses to Online Customer Reviews

Information Systems Research, 30(1), 81-96
Number of pages: 55 Posted: 07 Feb 2018 Last Revised: 06 Aug 2019
Wei Chen, Bin Gu, Qiang Ye and Kevin Zhu
University of Arizona - Eller College of Management, Arizona State University (ASU) - Department of Information Systems, Harbin Institute of Technology, School of Management and University of California, San Diego
Downloads 103 (258,310)
Citation 1

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online interactions with customers, managerial responses, customer reviews, externality, volume, valence, mechanisms

30.

The Influence of Online Word-of-Mouth on Long Tail Formation

Decision Support Systems, 2012
Number of pages: 8 Posted: 25 Oct 2013
Arizona State University (ASU) - Department of Information Systems, Singapore Management University - School of Information Systems and University of Texas at Austin - Department of Information, Risk and Operations Management
Downloads 99 (265,285)

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long tail, word-of-mouth, customer review, information cascade

31.

Gender Wage Gap in Online Gig Economy and Gender Differences in Job Preferences

NET Institute Working Paper No. 18-03
Number of pages: 34 Posted: 09 Nov 2018
Arizona State University (ASU), W.P. Carey School of Business, Department of Information Systems, Students, Arizona State University (ASU) - W.P. Carey School of Business, Arizona State University (ASU) - Department of Information Systems and University of Connecticut - Department of Operations & Information Management
Downloads 98 (267,059)

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Gender Wage Gap, Job Application Strategy, Gig Economy, Quasi-Natural Experiment

32.

IT Applications, Financial Analyst Recommendations, and Firm Stock Market Value

Number of pages: 44 Posted: 29 Apr 2014
Xueming Luo, Bin Gu and Zhang Cheng
Temple University, Arizona State University (ASU) - Department of Information Systems and Fudan University
Downloads 91 (280,104)

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33.

Effects of IT-Enabled Monitoring Systems in Online Labor Markets

Proceedings of International Conference on Information Systems, Dublin 2016
Number of pages: 18 Posted: 28 Sep 2016
Chen Liang, Yili Hong and Bin Gu
Arizona State University (ASU), W.P. Carey School of Business, Department of Information Systems, Students, Arizona State University (ASU) - W.P. Carey School of Business and Arizona State University (ASU) - Department of Information Systems
Downloads 81 (301,097)

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monitoring systems, moral hazard problems, reputation systems, online labor market, market competition, IT policy and management, contract choice

34.

Home Bias in Global Employment

NET Institute Working Paper No. 17-06
Number of pages: 49 Posted: 10 Oct 2017
Chen Liang, Yili Hong and Bin Gu
Arizona State University (ASU), W.P. Carey School of Business, Department of Information Systems, Students, Arizona State University (ASU) - W.P. Carey School of Business and Arizona State University (ASU) - Department of Information Systems
Downloads 68 (332,589)

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home bias, employment, statistical discrimination, taste-based discrimination, quasi- natural experiment, Gig economy

35.

Does Housing Make I.T. Boom? The Collateral Channel, Information Technology, and Skilled Labor

Number of pages: 35 Posted: 06 Sep 2017
Massachusetts Institute of Technology (MIT) - Sloan School of Management, Arizona State University (ASU) - Department of Information Systems and Arizona State University (ASU) - Department of Information Systems
Downloads 42 (414,346)

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Housing prices, information technology, collateral channel, skill bias

36.

Product-Driven Entrepreneurs and Online Crowdfunding Campaign

Number of pages: 58 Posted: 19 Apr 2019
Lin Hu, Zhenhua Wu and Bin Gu
Australian National University (ANU), Arizona State University (ASU) - Economics Department and Arizona State University (ASU) - Department of Information Systems
Downloads 23 (501,442)

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Crowdfunding; Entrepreneurs; Spatial Competition; Signaling

37.

Online Labor Market Signaling with App-based Monitoring

Number of pages: 38 Posted: 03 May 2019
Zhenhua Wu, Chen Liang and Bin Gu
Arizona State University (ASU) - Economics Department, Arizona State University (ASU), W.P. Carey School of Business, Department of Information Systems, Students and Arizona State University (ASU) - Department of Information Systems
Downloads 14 (554,081)

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asymmetric information, online labor market, signaling, app-enabled monitoring

38.

When Do Buyer Protection Mechanisms Help Low-Reputation Sellers? --- The Strategic Interaction between Buyer Protection Mechanism and Reputation Systems

Posted: 24 May 2018
Nan Li, Juan Feng and Bin Gu
City University of Hong Kong (CityUHK) - Department of Information Systems, City University of Hong Kong (CityUHK) - Department of Information Systems and Arizona State University (ASU) - Department of Information Systems

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online reputation system, buyer protection program, high-reputation seller, low-reputation seller

39.

Engaging New Users with Introductory Incentives: Evidence from an Online Health Community

Posted: 14 Aug 2017 Last Revised: 01 Mar 2019
Business School, Nankai University, University of Arizona - Eller College of Management, Arizona State University (ASU) - Department of Information Systems and Harbin Institute of Technology

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Online Communities, Introductory Incentives, User Acquisition, User Contribution, User Retention, Seniority Contingency

40.

The Effects of a Platform-Initiated Reviewer Incentive Program on Regular Review Generation

Posted: 06 Jul 2017 Last Revised: 16 Mar 2019
University of Florida - Warrington College of Business Administration, Warrington College of Business, University of Florida, Arizona State University, W.P.Carey School of Business, Arizona State University (ASU) - Department of Information Systems and Harbin Institute of Technology, School of Management

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Incentivized reviews, reviewer incentive program, norm of reciprocity

41.

Predictive Value of Stock Message Board Sentiments

McCombs Research Paper No. IROM-11-06
Posted: 22 Nov 2006 Last Revised: 11 Nov 2008
Arizona State University (ASU) - Department of Information Systems, University of Texas at Austin - Department of Information, Risk and Operations Management, University of Texas at Austin - College of Engineering, Oakland University - School of Business Administration and University of Texas at Austin - College of Engineering

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Investor sentiments, efficient markets, virtual community, stock message boards

42.

Impacts of E-Commerce and Enhanced Information Endowments on Financial Services: A Quantitative Analysis of Transparency, Differential Pricing, and Disintermediation

Journal of Financial Services Research, Vol. 22, No. 1 & 2, August/October 2002
Posted: 08 Mar 2003
University of Pennsylvania - Operations & Information Management Department, University of Pennsylvania - Operations & Information Management Department, Arizona State University (ASU) - Department of Information Systems, University of Arizona - Department of Management Information Systems and City University of New York (CUNY) - Baruch College

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Net-based financial services, transparency, pricing, bypass and disintermediation

Other Papers (1)

Total Downloads: 358
1.

Herd Behavior and Software Adoption on the Internet: An Empirical Investigation

Number of pages: 51 Posted: 29 Dec 2005
George Washington University - School of Business, Arizona State University (ASU) - Department of Information Systems and University of Texas at Austin - Department of Information, Risk and Operations Management
Downloads 358

Abstract:

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E-commerce, herding, informational cascades, decision-making, network externalities, software download, online communities, online user review