Hasbullah Asharai

Universiti Teknologi Petronas - Department of Management & Humanities

Seri Iskandar

Teronoh, Perak 32610

Malaysia

  • Universiti Teknologi Petronas - Department of Management & Humanities

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Scholarly Papers (2)

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1.

The Core Components and Types of CRM

Pakistan Journal of Humanities and Social Sciences, January – March 2019, Volume 7, No. 1, Pages 121 – 145
Number of pages: 25 Posted: 07 Aug 2019
Hussein A. Al-Homery, Hasbullah Asharai and Azizah Ahmad
Universiti Utara Malaysia, Universiti Teknologi Petronas - Department of Management & Humanities and Institute for Advanced and Smart Digital Opportunities, School of Computing, Universiti Utara Malaysia
Downloads 2,919 (9,428)

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CRM components, Knowledge Management, CRM Types, Showroom CRM, Customer Knowledge Management

2.

Customer Relationship Management (CRM) as a Life Style

Pakistan Journal of Humanities and Social Sciences, October – December 2018, Volume 6, No. 4, Pages 612 – 619
Number of pages: 8 Posted: 08 Aug 2019
Hussein A. Al-Homery, Hasbullah Asharai and Azizah Ahmad
Universiti Utara Malaysia, Universiti Teknologi Petronas - Department of Management & Humanities and Institute for Advanced and Smart Digital Opportunities, School of Computing, Universiti Utara Malaysia
Downloads 78 (650,062)

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CRM Life Style, CRM Business Process, CRM Workflow, CRM Database Structure