Azizah Ahmad

Institute for Advanced and Smart Digital Opportunities, School of Computing, Universiti Utara Malaysia

Sintok

COLGIS, UUM

Sintok, KY KEDAH DARUL 06010

Malaysia

SCHOLARLY PAPERS

3

DOWNLOADS
Rank 30,103

SSRN RANKINGS

Top 30,103

in Total Papers Downloads

3,580

TOTAL CITATIONS

0

Scholarly Papers (3)

1.

The Core Components and Types of CRM

Pakistan Journal of Humanities and Social Sciences, January – March 2019, Volume 7, No. 1, Pages 121 – 145
Number of pages: 25 Posted: 07 Aug 2019
Universiti Utara Malaysia, Universiti Teknologi Petronas - Department of Management & Humanities and Institute for Advanced and Smart Digital Opportunities, School of Computing, Universiti Utara Malaysia
Downloads 2,919 (9,428)

Abstract:

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CRM components, Knowledge Management, CRM Types, Showroom CRM, Customer Knowledge Management

2.

Effect of ICT on Women Entrepreneur Business Performance: Case of Malaysia

Journal of Economics and Business, Vol.4 No.1 (2021)
Number of pages: 11 Posted: 20 Mar 2021
Taylor's University - Taylors University, Students, Universiti Malaysia Kelantan, Institute for Advanced and Smart Digital Opportunities, School of Computing, Universiti Utara Malaysia and Taylor's University - Taylors University, Students
Downloads 583 (99,223)

Abstract:

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Business, ICT, Performance, Malaysia, Women Entrepreneurs

3.

Customer Relationship Management (CRM) as a Life Style

Pakistan Journal of Humanities and Social Sciences, October – December 2018, Volume 6, No. 4, Pages 612 – 619
Number of pages: 8 Posted: 08 Aug 2019
Universiti Utara Malaysia, Universiti Teknologi Petronas - Department of Management & Humanities and Institute for Advanced and Smart Digital Opportunities, School of Computing, Universiti Utara Malaysia
Downloads 78 (650,062)

Abstract:

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CRM Life Style, CRM Business Process, CRM Workflow, CRM Database Structure