Senthil Kumar

University of Minnesota - Twin Cities

420 Delaware St. SE

Minneapolis, MN 55455

United States

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Scholarly Papers (1)

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The Contingent Complementary Benefits of Dispute Resolution and Reputation Systems: Evidence from a Service Procurement Platform

Number of pages: 39 Posted: 25 Sep 2019
Gordon Burtch, Yili Hong and Senthil Kumar
University of Minnesota - Twin Cities - Carlson School of Management, Arizona State University (ASU) - W.P. Carey School of Business and University of Minnesota - Twin Cities
Downloads 21 (557,277)

Abstract:

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dispute resolution, online ratings, online service procurement platforms