Author Page for Peter T. Ward

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The Impact of Combining Conformance and Experiential Quality on Hospitals’ Readmissions and Cost Performance

Senot, C., A. Chandrasekaran, P.T. Ward, A.L. Tucker, S.D. Moffatt-Bruce. 2015. The Impact of Combining Conformance and Experiential Quality on Hospitals’ Readmissions and Cost Performance. (December 4, 2014). Management Science, Forthcoming.

Number of pages: 33 Posted: 01 May 2015 Last Revised: 21 May 2015

Claire Senot, Aravind Chandrasekaran, Peter T. Ward, Anita Tucker and Susan Moffatt-Bruce

Tulane University, The Ohio State University, Ohio State University (OSU), Harvard University - Business School (HBS) and Ohio State University (OSU)

Downloads 184 (177,669)

Citation 4

Abstract:

Role of Bottom-Up Decision Processes in Improving the Quality of Health Care Delivery: A Contingency Perspective

Senot, C., A. Chandrasekaran, and P.T. Ward. Role of Bottom-up Decision Processes in Improving the Quality of Health Care Delivery: A Contingency Perspective. (May 19, 2015). Production and Operations Management, Forthcoming

Number of pages: 34 Posted: 22 May 2015

Claire Senot, Aravind Chandrasekaran and Peter T. Ward

Tulane University, The Ohio State University and Ohio State University (OSU)

Downloads 26 (525,663)

Peter T. Ward

Ohio State University (OSU)

Associate Dean and Professor

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Scholarly Papers (2)

The Impact of Combining Conformance and Experiential Quality on Hospitals’ Readmissions and Cost Performance

Abstract:

Role of Bottom-Up Decision Processes in Improving the Quality of Health Care Delivery: A Contingency Perspective

Abstract: