Peter T. Ward

Ohio State University (OSU)

Associate Dean and Professor

Blankenship Hall-2010

901 Woody Hayes Drive

Columbus, OH OH 43210

United States

SCHOLARLY PAPERS

2

DOWNLOADS

210

SSRN CITATIONS
Rank 41,607

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Top 41,607

in Total Papers Citations

4

CROSSREF CITATIONS

11

Scholarly Papers (2)

1.

The Impact of Combining Conformance and Experiential Quality on Hospitals’ Readmissions and Cost Performance

Senot, C., A. Chandrasekaran, P.T. Ward, A.L. Tucker, S.D. Moffatt-Bruce. 2015. The Impact of Combining Conformance and Experiential Quality on Hospitals’ Readmissions and Cost Performance. (December 4, 2014). Management Science, Forthcoming.
Number of pages: 33 Posted: 01 May 2015 Last Revised: 21 May 2015
Tulane University, The Ohio State University, Ohio State University (OSU), Harvard University - Business School (HBS) and Ohio State University (OSU)
Downloads 184 (177,669)
Citation 4

Abstract:

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health care delivery, experiential quality, conformance quality, clinical outcomes, cost efficiency, tradeoff

2.

Role of Bottom-Up Decision Processes in Improving the Quality of Health Care Delivery: A Contingency Perspective

Senot, C., A. Chandrasekaran, and P.T. Ward. Role of Bottom-up Decision Processes in Improving the Quality of Health Care Delivery: A Contingency Perspective. (May 19, 2015). Production and Operations Management, Forthcoming
Number of pages: 34 Posted: 22 May 2015
Tulane University, The Ohio State University and Ohio State University (OSU)
Downloads 26 (525,663)

Abstract:

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health care delivery, conformance and experiential quality, Magnet status, administrative intensity, bottom-up and top-down decision processes, contingency theory