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John F. Gaski

University of Notre Dame - Mendoza College of Business

Notre Dame, IN 46556-5646

United States

  • University of Notre Dame - Mendoza College of Business

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Scholarly Papers (1)

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Financial Disclosure and Customer Satisfaction: Do Companies Talking the Talk Actually Walk the Walk?

Journal of Business Ethics, Forthcoming
Number of pages: 50 Posted: 14 Mar 2015 Last Revised: 15 Mar 2015
Ronald J. Balvers, John F. Gaski and Bill McDonald
McMaster University - Michael G. DeGroote School of Business, University of Notre Dame - Mendoza College of Business and University of Notre Dame - Mendoza College of Business - Department of Finance
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Citation 8

Abstract:

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American Customer Satisfaction Index; business ethics; customer satisfaction; financial disclosure; signaling; 10-K; textual analysis