Scott D. Swain

Clemson University

Assistant Professor

Clemson, SC 29631

United States

SCHOLARLY PAPERS

10

DOWNLOADS
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Top 18,877

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2,465

CITATIONS
Rank 36,102

SSRN RANKINGS

Top 36,102

in Total Papers Citations

5

Scholarly Papers (10)

1.

Corporate Social Responsibility, Customer Orientation, and the Job Performance of Frontline Employees

ESMT Working Paper No. 11-05 (R1)
Number of pages: 56 Posted: 02 Jun 2011 Last Revised: 07 Aug 2013
Daniel Korschun, CB Bhattacharya and Scott D. Swain
Drexel University, LeBow College of Business, European School of Management and Technology (ESMT) and Clemson University
Downloads 704 (34,510)

Abstract:

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Corporate social responsibility, organizational identification, customer orientation, job performance

2.

Assessing Three Sources of Misresponse to Reversed Likert Items

Journal of Marketing Research, Vol. 45, pp. 116-131, February 2008
Number of pages: 51 Posted: 03 Jun 2007 Last Revised: 05 Dec 2012
Scott D. Swain, Danny Weathers and Ronald W. Niedrich
Clemson University, Louisiana State University, Baton Rouge and Louisiana State University, Baton Rouge - E.J. Ourso College of Business Administration
Downloads 464 (59,381)

Abstract:

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measurement, Likert, acquiescence, inattention, response styles, reversed items, reverse-scaled, negation, psycholinguistics, constituent comparison

3.

The Influence of Pioneer Status and Experience Order on Consumer Brand Preference: A Mediated-Effects Model

Journal of the Academy of Marketing Science, Vol. 31, pp. 468-480, Fall 2003
Number of pages: 13 Posted: 30 Dec 2005
Ronald W. Niedrich and Scott D. Swain
Louisiana State University, Baton Rouge - E.J. Ourso College of Business Administration and Clemson University
Downloads 405 (70,008)
Citation 2

Abstract:

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pioneer, experience, order, brand, preference, mediated-effects, pioneering advantage, entry order

4.

The Role of Channel Quality in Customer Equity Management

Journal of Business Research, Vol. 60, pp. 1243-1252, December 2007
Number of pages: 10 Posted: 03 Jun 2007 Last Revised: 05 Dec 2012
Weimin Dong, Scott D. Swain and Paul D. Berger
Boston University - Questrom School of Business, Clemson University and Bentley University - Department of Marketing
Downloads 355 (81,643)
Citation 1

Abstract:

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customer lifetime value, customer equity, customer relationship management, acquisition, retention, channels, allocation

5.

The Effects of Exposure-Order and Market Entry-Information on Brand Preference: A Dual Process Model

Journal of the Academy of Marketing Science, Forthcoming
Number of pages: 37 Posted: 21 Jul 2007
Ronald W. Niedrich and Scott D. Swain
Louisiana State University, Baton Rouge - E.J. Ourso College of Business Administration and Clemson University
Downloads 265 (112,432)
Citation 2

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accessibility, diagnosticity, early entrant, first-in-market, market entry, order effects, pioneering, set size effect, retroactive interference, dual process, heuristics

6.

A Social Learning Perspective on Sales Technology Usage: Preliminary Evidence from an Emerging Economy

Journal of Personal Selling & Sales Management, Forthcoming
Number of pages: 29 Posted: 11 Dec 2009
Vincent Onyemah, Scott D. Swain and Richard Hanna
Babson College - Marketing Division, Clemson University and Babson College
Downloads 90 (277,640)

Abstract:

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social learning, salesperson, sales management, technology adoption

7.

I'm Proud of It: Consumer Technology Appropriation and Psychological Ownership

Journal of Marketing Theory and Practice, Forthcoming
Number of pages: 46 Posted: 24 Jan 2015
Colleen Patricia Kirk, Scott D. Swain and James Gaskin
affiliation not provided to SSRN, Clemson University and Brigham Young University - Marriott School
Downloads 80 (298,447)

Abstract:

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Psychological Ownership, Digital Technology, Technology Appropriation, Pride, Perceived Ownership

8.

Commitment in Marketing Channels: Mitigator or Aggravator of the Effects of Destructive Acts?

Journal of Retailing, Forthcoming
Number of pages: 50 Posted: 04 Jan 2012
Stephen K. Kim, Jonathan Hibbard and Scott D. Swain
Iowa State University, Boston University - Questrom School of Business and Clemson University
Downloads 43 (403,883)

Abstract:

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Dealer commitment, Supplier destructive acts, Extra-role behavior

9.

Why Consumers Respond Differently to Absolute Versus Percentage Descriptions of Quantities

Marketing Letters, Forthcoming
Number of pages: 26 Posted: 13 Aug 2012
Danny Weathers, Scott D. Swain and Jay Carlson
Louisiana State University, Baton Rouge, Clemson University and Union College - Graduate Management Institute
Downloads 37 (426,879)

Abstract:

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Analogue Magnitude Codes, Face Values, Percentages, Pricing, Price Evaluations

10.

Investing the Self: The Effect of Nonconscious Goals on Investor Psychological Ownership and Word-of-Mouth Intentions

Number of pages: 31 Posted: 22 Jan 2016
affiliation not provided to SSRN, New Jersey City University and Clemson University
Downloads 22 (498,583)

Abstract:

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Psychological Ownership, Nonconscious Goals, Regulatory Engagement, Word-of-Mouth, Risk, Investor