Skip to main content
Feedback to SSRN
Feedback
(required)
Email
(required)
Submit
If you need immediate assistance, call 877-SSRNHelp (877 777 6435) in the United States, or +1 212 448 2500 outside of the United States, 8:30AM to 6:00PM U.S. Eastern, Monday - Friday.
Vera Blazevic
affiliation not provided to SSRN
Learn more about SSRN Profiles
SCHOLARLY PAPERS
1
DOWNLOADS
134
SSRN CITATIONS
2
CROSSREF CITATIONS
6
Feedback
Scholarly Papers (1)
Sort by:
Paper Title, A-Z
Paper Title, Z-A
Author Name, A-Z
Author Name, Z-A
Date Posted, Ascending
Date Posted, Descending
Downloads, Ascending
Downloads, Descending
Citations, Ascending
Citations, Descending
Actions:
Email selected abstracts
View:
Selected
Original List
All Versions
Hide All Versions
All Abstracts
Hide All Abstracts
(Rank)
1.
Communal Service Delivery: How Customers Benefit from Participation in Firm-Hosted Virtual P3 Communities
Number of pages: 44
Posted: 20 Sep 2009
Utpal M. Dholakia
, Vera Blazevic,
Caroline Wiertz
and
René Algesheimer
Rice University - Jesse H. Jones Graduate School of Business,
affiliation not provided to SSRN
, City University London - Sir John Cass Business School and University of Zurich
Downloads
134
(241,660)
Citation
8
View PDF
Download
Abstract:
service support, customer community, customer service, customer-generated service
Feedback
