M. Santhoshkumar

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Scholarly Papers (1)

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Impact of Total Quality Management in Academic Libraries

Shanlax International Journal of Arts, Science and Humanities, Vol. 3, No. 3, 2016
Number of pages: 4 Posted: 27 Dec 2019
M. Santhoshkumar and Murugesapandian N
affiliation not provided to SSRN and Gansesar College of Arts & Science
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Abstract:

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Total Quality Management, Customer Satisfaction, Leadership, Continuous Improvement, Organisation