Nur Hayati

State University of Jakarta, Faculty of Economics, Students

Jakarta Timur, Jakarta

Indonesia

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Influence of the Customer Relationship Management (CRM), E-Marketing, Quality Service, and Service Innovation on Loyalty of Customers Ojek Online

Number of pages: 20 Posted: 26 Jan 2020
Nur Hayati and Osly Usman
State University of Jakarta, Faculty of Economics, Students and State University of Jakarta - Faculty of Economics
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Abstract:

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Customer Relationship Management (CRM), E-Marketing, Quality Service, Service Innovation, Loyalty Customers