12 Grafton Rd
Private Bag 92019
Auckland, 1010
New Zealand
University of Auckland Business School
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Marketing, forecasting, effective forecasting, delphi, conjoint analysis, judgmental bootstrapping, analogies, extrapolation, rule-based forecasting, expert systems, econometric methods, intention, role playing
Forecasting, marketing, surveys
Customer engagement, Engagement ecosystem, Service science, Engagement platform, IT in service, S-D logic
Marketing, portfolio planning, managers, investment
Value co-creation, Viable System Approach
Marketing, marketing science, literature reviews, publication audit, hypotheses
Marketing, portfolio planning, academic, research, decision making
Value co-creation, configuration theory, structuration theory, effectuation theory and governance theory, viable system approach
Brand meaning cocreation, Service ecosystems, Brand management, Brand hierarchy, Purpose-driven branding, Social emergence
Actor engagement, Engagement intensity, Engagement measurement, Classification
actor engagement, knowledge-sharing platform, scale development, negative engagement
Reciprocity, Reputation, Emotion, Chinese social media, Sina Weibo, Sharing economy
Seminal articles, conceptual papers, customer engagement, citation analysis, research impact
Market shaping, Market innovation, Market driving, Innovation
Academic Search Engine Optimization (ASEO), Academic research, Citation, Citation type, Repository, Self-citation, Social media content, Visibility
actor engagement, customer engagement, connectedness, networks, service ecosystems
S-D logic, Value cocreation, Platform business models, Midrange theory
Collaborative consumption, descentralized autonomous economy, platform economy, social bubbles, thought experiments
corpus-linguistic analysis, marketing theory, systematic text analysis
Customer Engagement, quasi experiment, social media, value-in-context