Yong-Hong Kuo

The University of Hong Kong - Department of Industrial and Manufacturing Systems Engineering

8/F Haking Wong Building

Pokfulam Road

Hong Kong

China

SCHOLARLY PAPERS

2

DOWNLOADS

62

SSRN CITATIONS

0

CROSSREF CITATIONS

0

Scholarly Papers (2)

1.

Impact of Self-Service Technology in Designing a Service Delivery System

Number of pages: 43 Posted: 08 Oct 2020
Yong-Hong Kuo, Lijun Ma, Jie Wang and Weili Xue
The University of Hong Kong - Department of Industrial and Manufacturing Systems Engineering, Shenzhen University, affiliation not provided to SSRN and Southeast University - School of Economics and Management
Downloads 42 (498,388)

Abstract:

Loading...

service delivery; coproduction system; contract design; self-service machine

2.

Target-oriented Robust Location-transportation Problem with Service-level Measure

Number of pages: 40 Posted: 29 Mar 2021
Xin Wang, Lianmin Zhang, Yong-Hong Kuo and Houcai Shen
HEC Montreal, Shenzhen Research Institute of Big Data, The University of Hong Kong - Department of Industrial and Manufacturing Systems Engineering and affiliation not provided to SSRN
Downloads 20 (622,366)

Abstract:

Loading...

location-transportation problem, distributionally robust optimization, target-oriented, service-level measure, affine decision rule, benders decomposition