Jie Wang

affiliation not provided to SSRN

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Scholarly Papers (1)

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Impact of Self-Service Technology in Designing a Service Delivery System

Number of pages: 43 Posted: 08 Oct 2020
The University of Hong Kong - Department of Industrial and Manufacturing Systems Engineering, Shenzhen University, affiliation not provided to SSRN and Southeast University - School of Economics and Management
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Abstract:

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service delivery; coproduction system; contract design; self-service machine