Hisham Abdulhalim

Ben Gurion University

Phd Candidate

Israel

http://www.bgu.ac.il

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Scholarly Papers (1)

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Denied by an (Unexplainable) Algorithm: Teleological Explanations for Algorithmic Decisions Enhance Customer Satisfaction

INSEAD Working Paper No. 2020/39/MKT
Number of pages: 60 Posted: 02 Sep 2020 Last Revised: 22 Jan 2021
INSEAD - Singapore, Ben Gurion University, INSEAD and INSEAD - Marketing
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Citation 1

Abstract:

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Algorithms, Consumer Psychology, Explanations, Digital Interactions, Customer Relations