Steven Van de Walle

KU Leuven - Department of Political Science

Researcher

Public Management Institute

Van Evenstraat 2A

B-3000 Leuven

Belgium

http://www.publicmanagementinstitute.be

Erasmus University Rotterdam - Department of Public Administration

Professor of public administration

3000 DR Rotterdam

Netherlands

http://www.stevenvandewalle.eu

SCHOLARLY PAPERS

54

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63

Scholarly Papers (54)

1.

Publishing Performance Information: An Illusion of Control?

PERFORMANCE INFORMATION IN THE PUBLIC SECTOR: HOW IT IS USED, Van Dooren, W., Van de Walle, S., eds., pp. 211-226, Houndmills: Palgrave, 2008
Number of pages: 23 Posted: 25 Nov 2008 Last Revised: 06 Jul 2015
Steven Van de Walle and Alasdair S. Roberts
KU Leuven - Department of Political Science and University of Massachusetts Amherst - School of Public Policy
Downloads 838 (27,524)
Citation 4

Abstract:

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performance information, public services, ranking

2.

Emergence and Public Administration: A Literature Review for the Project ‘A New Synthesis in Public Administration'

Number of pages: 46 Posted: 30 Mar 2010
Steven Van de Walle and Merel Vogelaar
KU Leuven - Department of Political Science and Department of Public Administration
Downloads 582 (45,041)
Citation 1

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Emergence, Anticipative Capacity, Bricolage, Organizational Improvisation, Systems Theory, Complexity Theory, New Proceduralism, Complex Governance Arrangements, Public Management, Public Sector Reform

3.

New Public Management: Restoring the Public Trust through Creating Distrust?

Van de Walle, S., NEW PUBLIC MANAGEMENT: RESTORING THE PUBLIC TRUST THROUGH CREATING DISTRUST? Christensen, T., Lægreid, P., eds., Ashgate Research Companion to New Public Management, Aldershot: Ashgate, 2011
Number of pages: 27 Posted: 24 Apr 2010 Last Revised: 15 Apr 2014
Steven Van de Walle
KU Leuven - Department of Political Science
Downloads 544 (49,066)
Citation 8

Abstract:

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trust, distrust, new public management, public sector reform

4.

Publishing in Public Administration: Issues with Defining, Comparing and Ranking the Output of Universities

Van de Walle, S. & van Delft, R. (2014). Publishing in Public Administration: Issues with Defining, Comparing and Ranking the Output of Universities. International Public Management Journal, Forthcoming
Number of pages: 29 Posted: 15 Apr 2014
Steven Van de Walle and Roxanne van Delft
KU Leuven - Department of Political Science and Erasmus University Rotterdam (EUR) - Department of Public Administration
Downloads 445 (63,149)

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impact factors, publishing, ranking, performance, university management

5.

International Comparisons of Public Sector Performance: How to Move Ahead?

Public Management Review, Vol. 11, No. 1, pp. 39-56, 2009
Number of pages: 26 Posted: 26 Nov 2008 Last Revised: 20 May 2009
Steven Van de Walle
KU Leuven - Department of Political Science
Downloads 414 (68,883)
Citation 6

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Performance measurement, size of government, philosophy of science, public sector statistics

6.

Public Service Performance and Trust in Government: The Problem of Causality

Van de Walle, S. & Geert Bouckaert, Public Service Performance and Trust in Government: The Problem of Causality, in: International Journal of Public Administration, Vol. 29 (8 & 9): 891-913
Number of pages: 35 Posted: 13 Sep 2013
Steven Van de Walle and Geert Bouckaert
KU Leuven - Department of Political Science and KU Leuven
Downloads 383 (75,540)
Citation 20

Abstract:

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trust, government performance

7.

The State of the World's Bureaucracies

Journal of Comparative Policy Analysis, Vol. 8, No. 4, pp. 439-450, December 2006
Number of pages: 12 Posted: 14 Feb 2007 Last Revised: 06 Apr 2017
Steven Van de Walle
KU Leuven - Department of Political Science
Downloads 372 (78,093)
Citation 6

Abstract:

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governance indicators, quality of institutions, comparative public administration

8.

The Impact of the New Public Management: Challenges for Coordination and Cohesion in European Public Sectors (Review Essay)

Halduskultuur – Administrative Culture, Vol. 12, No. 2, pp. 190-209, 2011
Number of pages: 20 Posted: 12 Nov 2011
Steven Van de Walle and Gerhard Hammerschmid
KU Leuven - Department of Political Science and Hertie School of Governance
Downloads 359 (81,415)
Citation 1

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New Public Management, fragmentation, cohesion, coordination

9.

A Contingency Approach to Representative Bureaucracy: Power, Equal Opportunities and Diversity

International Review of Administrative Sciences, Vol. 76, No. 2, 2010
Number of pages: 32 Posted: 24 Apr 2010
Sandra Groeneveld and Steven Van de Walle
Erasmus University Rotterdam (EUR) and KU Leuven - Department of Political Science
Downloads 349 (84,125)
Citation 1

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Democracy, diversity, equal opportunity, legitimacy, nation building, power, representative bureaucracy

10.

Trust in the Public Sector: Is There Any Evidence for a Long-Term Decline?

International Review of Administrative Sciences, Vol. 74, No. 1, pp. 45-62, 2008
Number of pages: 36 Posted: 26 Nov 2008
Steven Van de Walle, Steven Van Roosbroek and Geert Bouckaert
KU Leuven - Department of Political Science, KU Leuven and KU Leuven
Downloads 328 (90,257)
Citation 12

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public opinion, comparative public administration, citizen-government relations, trust in government

11.

How is Information Used to Improve Performance in the Public Sector? Exploring the Dynamics of Performance Information

CONNECTING KNOWLEDGE AND PERFORMANCE IN PUBLIC SERVICES: FROM KNOWING TO DOING, Walshe, K., Harvey, G. & Jas, P. eds., 2010
Number of pages: 26 Posted: 24 Oct 2009
Steven Van de Walle and Wouter van Dooren
KU Leuven - Department of Political Science and Catholic University of Leuven (KUL) - Public Management Institute
Downloads 298 (100,184)
Citation 1

Abstract:

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performance information, public sector

12.

New Public Management and Citizens’ Perceptions of Local Service Efficiency, Responsiveness, Equity and Effectiveness

Andrews, R. & Van de Walle, S. (2013). ‘New Public management and citizens’ perceptions of local service efficiency, responsiveness, equity and effectiveness’. Public Management Review, 15(5): 762-783.
Number of pages: 38 Posted: 05 Sep 2013
Rhys Andrews and Steven Van de Walle
Cardiff University - Cardiff Business School and KU Leuven - Department of Political Science
Downloads 296 (100,946)
Citation 7

Abstract:

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New public management, efficiency, responsiveness, equity, effectiveness

13.

Extrinsic Motivation, PSM and Labour Market Characteristics: A Multilevel Model of Public Sector Preference in 26 Countries

International Review of Administrative Sciences, 81(4): 833-855, 2015
Number of pages: 33 Posted: 22 May 2014 Last Revised: 23 Mar 2018
Steven Van de Walle, Bram Steijn and Sebastian Jilke
KU Leuven - Department of Political Science, Erasmus University Rotterdam (EUR) - Faculty of Social Sciences and Rutgers University-Newark
Downloads 280 (107,120)

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public service motivation, work motives, work values, public sector sorting, public employment

14.

Making Better Use of Information to Drive Improvement in Local Public Services: A Report for the Audit Commission

Number of pages: 50 Posted: 21 Feb 2009
Steven Van de Walle and Tony Bovaird
KU Leuven - Department of Political Science and University of Birmingham - Public Management and Policy
Downloads 263 (114,474)
Citation 5

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performance information, public sector, local government, performance measurement, information use

15.

Perceptions of Corruption as Distrust? Cause and Effect in Attitudes towards Government

ETHICS AND INTEGRITY AND THE POLITICS OF GOVERNANCE, Huberts, L., Jurkiewicz, C., Maesschalck, J., eds., pp. 215-236, Cheltenham: Edward Elgar, 2008
Number of pages: 30 Posted: 26 Nov 2008
Steven Van de Walle
KU Leuven - Department of Political Science
Downloads 251 (120,167)
Citation 2

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corruption, perceptions of government, public opinion

16.

Policy Failure and Corruption: Federal Belgium as an Institutional Vulnerability?

West European Politics, 29 (5): 999-1017, 2006
Number of pages: 33 Posted: 14 Feb 2009 Last Revised: 26 Nov 2016
Jeroen Maesschalck and Steven Van de Walle
KU Leuven - Faculty of Law and KU Leuven - Department of Political Science
Downloads 222 (135,784)

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Belgium, corruption, federalism

17.

Comparing the Performance of National Public Sectors: Conceptual Problems

International Journal of Productivity and Performance Management, Vol. 57, No. 4, pp. 329-338, 2008
Number of pages: 17 Posted: 14 Feb 2009
Steven Van de Walle
KU Leuven - Department of Political Science
Downloads 213 (141,280)
Citation 2

Abstract:

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governance indicators, public sector performance, comparative public administration

18.

What Services are Public? What Aspects of Performance are to Be Ranked? The Case of 'Services of General Interest'

International Public Management Journal, Vol. 11, No. 3, pp. 256-274, 2008
Number of pages: 37 Posted: 11 Nov 2008 Last Revised: 27 Nov 2008
Steven Van de Walle
KU Leuven - Department of Political Science
Downloads 189 (157,870)
Citation 1

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Services of General Interest, public service values, liberalisation, universal service delivery, ranking public services

19.

We Need to Compare, But How? Measurement Equivalence in Comparative Public Administration

Public Administration Review, 75(1): 36-48, 2015
Number of pages: 43 Posted: 15 Oct 2014 Last Revised: 15 Jul 2015
Sebastian Jilke, Bart Meuleman and Steven Van de Walle
Rutgers University-Newark, KU Leuven and KU Leuven - Department of Political Science
Downloads 181 (164,187)
Citation 4

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Citizen satisfaction, institutional trust, comparative public administration, item response theory, measurement equivalence, multiple group confirmatory factor analysis

20.

Assessing the Relation between Satisfaction with Public Service Delivery and Trust in Government: The Impact of the Predisposition of Citizens Toward Government on Evaluations of Its Performance

Kampen, J. K., Van de Walle, S., & Bouckaert, G. (2006). ‘Assessing the relation between satisfaction with public service delivery and trust in government: The impact of the predisposition of citizens toward government on evaluations of its performance’. In: Public Performance and Management Review,
Number of pages: 18 Posted: 29 Sep 2013
Jarl K. Kampen, Steven Van de Walle and Geert Bouckaert
KU Leuven - Department of Political Science, KU Leuven - Department of Political Science and KU Leuven
Downloads 176 (168,337)
Citation 6

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client satisfaction, trust in government, performance, public services, service delivery

21.

Citizen Support for Increasing the Responsibilities of Local Government in European Countries: A Comparative Analysis

Number of pages: 17 Posted: 02 Mar 2010 Last Revised: 02 Jun 2014
Steven Van de Walle, Keith Baker and Chris Skelcher
KU Leuven - Department of Political Science, Northumbria University and University of Birmingham - School of Public Policy
Downloads 151 (191,971)
Citation 1

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comparative local government, citizen attitudes, local government power, decentralisation, local government spending

22.

Two Track Public Services? Citizens’ Voice Behaviour Towards Liberalized Services in the EU15

Public Management Review, 2013, Vol.15 No. 4, pp. 465-476.
Number of pages: 18 Posted: 16 May 2012 Last Revised: 23 Mar 2018
Sebastian Jilke and Steven Van de Walle
Rutgers University-Newark and KU Leuven - Department of Political Science
Downloads 144 (199,522)
Citation 5

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Eurobarometer, liberalization, services of general interest, voice

23.

Procedures Versus Outcomes in Quality Management

Qualität und Ergebnis öffentlicher Programme: Ein Werkstattbericht, Schimanke, D., ed., pp. 138-154, Münster: Waxmann Verlag GmbH, 2007
Number of pages: 27 Posted: 25 Nov 2008
Steven Van de Walle
KU Leuven - Department of Political Science
Downloads 140 (204,123)

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administrative discretion, quality management, public sector, bricolage

24.

Gifts or Bribes: Attitudes on Informal Payments in Romanian Healthcare

Moldovan, A. & Van de Walle, S. (2013). ‘Gifts or bribes? Attitudes on informal payments in Romanian Health Care’. Public Integrity, 15(4): 383-399
Number of pages: 27 Posted: 21 Aug 2013
Andrada Moldovan and Steven Van de Walle
Erasmus University Rotterdam (EUR) - Department of Public Administration and KU Leuven - Department of Political Science
Downloads 130 (216,591)
Citation 2

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Corruption, informal payment, gift, bribe, hospital, health care

25.

Determinants of Confidence in the Civil Service: An International Comparison

CULTURAL ASPECTS OF PUBLIC MANAGEMENT REFORM, pp. 171-201, Schedler, K. & Proeller, I., eds., Amsterdam: Elsevier, 2007
Number of pages: 41 Posted: 17 May 2010
Steven Van de Walle
KU Leuven - Department of Political Science
Downloads 118 (233,011)
Citation 1

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trust in government, confidence in the civil service, trust in the public sector

26.

Trust in the Justice System: A Comparative View Across Europe

Prison Service Journal, No. 183, pp. 22-26, 2009
Number of pages: 5 Posted: 25 May 2009
Steven Van de Walle
KU Leuven - Department of Political Science
Downloads 118 (233,011)

Abstract:

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justice system, trust

27.

Performance Reporting

Bovens, M., Goodin, Robert E. & Schillemans, T. (eds). The Oxford Handbook on Public Accountability. Oxford: Oxford University Press, pp. 441-455.
Number of pages: 26 Posted: 27 Mar 2016
Steven Van de Walle and Floor Cornelissen
KU Leuven - Department of Political Science and Erasmus University Rotterdam (EUR) - Department of Public Administration
Downloads 111 (243,484)
Citation 1

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Performance, acountability, rankings, choice

Confidence in the Criminal Justice System: Does Experience Count?

British Journal of Criminology, Vol. 49, 2009
Number of pages: 28 Posted: 08 Dec 2008
Steven Van de Walle
KU Leuven - Department of Political Science
Downloads 107 (251,299)
Citation 2

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justice system, confidence, experience, fairness, efficiency, effectiveness

Confidence in the Criminal Justice System: Does Experience Count?

The British Journal of Criminology, Vol. 49, Issue 3, pp. 384-398, 2009
Posted: 27 Apr 2009
Steven Van de Walle
KU Leuven - Department of Political Science

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29.

Representative Bureaucracy in Belgium: Power-Sharing or Diversity?

In: von Maravić, P., Peters, B.G. & Schröter, E. (eds). Representative bureaucracy in action: Country profiles from the Americas, Europe, Afrixa, and Asia. Cheltenham: Edward Elgar, pp. 69-86.
Number of pages: 20 Posted: 16 Apr 2014
Steven Van de Walle, Sandra Groeneveld and Lieselot Vandenbussche
KU Leuven - Department of Political Science, Erasmus University Rotterdam (EUR) and Erasmus University Rotterdam (EUR) - Department of Public Administration
Downloads 104 (254,897)

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representative bureaucracy, diversity, Belgium

30.

The Impact of Public Service Values on Services of General Interest Reform Debates

Public Management Review, Vol. 8, No. 2, pp. 183-205, 2006
Number of pages: 41 Posted: 14 Feb 2009
Steven Van de Walle
KU Leuven - Department of Political Science
Downloads 104 (254,897)
Citation 4

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services of general interest, perceptions of public services, citizen-government relations, public sector values

31.

The State and Perceptions of Public Sector Reform in Europe

Massey, A. & Johnston, K. (eds). International Handbook of Public Administration and Governance. Cheltenham: Edward Elgar. Pp. 369-398.
Number of pages: 24 Posted: 28 Mar 2016
Dion Curry, Gerhard Hammerschmid, Sebastian Jilke and Steven Van de Walle
Swansea University, Hertie School of Governance, Rutgers University-Newark and KU Leuven - Department of Political Science
Downloads 103 (256,608)

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new public management, public sector reform

32.

What Do Public Officials Think About Citizens? The Role of Public Officials’ Trust and Their Perceptions of Citizens’ Trustworthiness in Interactive Governance

J. Edelenbos & I. Van Meerkerk (Eds.), Critical Reflections on Interactive Governance. Cheltenham: Edward Elgar, 2016
Number of pages: 20 Posted: 14 Mar 2016
Stéphane Moyson, Steven Van de Walle and Sandra Groeneveld
Erasmus University Rotterdam (EUR) - Department of Public Administration, KU Leuven - Department of Political Science and Erasmus University Rotterdam (EUR)
Downloads 98 (265,285)

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trust, trustworthiness, street-level bureaucrats, citizen participation, interactive governance

33.

Context-Specific Images of the Archetypical Bureaucrat: Persistence and Diffusion of the Bureaucracy Stereotype

Van de Walle, Steven (2004). “Context-specific images of the archetypical bureaucrat: persistence and diffusion of the bureaucracy stereotype”, Public Voices, vol. 7 (1): 3-12.
Number of pages: 15 Posted: 04 Jun 2014
Steven Van de Walle
KU Leuven - Department of Political Science
Downloads 97 (267,049)
Citation 1

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bureaucracy, stereotype

34.

Responses to Decline in Marketized Public Services: An Experimental Evaluation of Choice-Overload

Journal of Public Administration Research and Theory, 26(3): 421-432, 2016
Number of pages: 20 Posted: 14 Jul 2015 Last Revised: 23 Mar 2018
Sebastian Jilke, Gregg G. Van Ryzin and Steven Van de Walle
Rutgers University-Newark, Rutgers, The State University of New Jersey - Rutgers University, Newark and KU Leuven - Department of Political Science
Downloads 90 (280,143)
Citation 3

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Choice-overload, behavioral public administration, public management reform, provider choice, marketization, public services, experiment, electricity services

35.

New Steering Instruments: Trends in Public Sector Practice and Scholarship

NEW STEERING CONCEPTS IN PUBLIC MANAGEMENT, pp. 205-214, S. Groeneveld, S. Van de Walle, eds., Bingley, Emerald, 2011
Number of pages: 10 Posted: 12 Nov 2011
Steven Van de Walle and Sandra Groeneveld
KU Leuven - Department of Political Science and Erasmus University Rotterdam (EUR)
Downloads 85 (290,424)

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public management, governance, joined-up governance, collaborative arrangements, post-NPM

36.

Building Local Communities: Place-Shaping as Nation-Building

Journal for Local Self-Government, Vol. 8, No 1, pp. 23-33, 2010
Number of pages: 21 Posted: 03 Mar 2010
Steven Van de Walle
KU Leuven - Department of Political Science
Downloads 84 (292,504)

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nation-building, local identity, community building, place-shaping, English local government

37.

Economic Strain and Perceptions of Social Cohesion in Europe: Does Institutional Trust Matter?

European Journal of Political Research, 53(3): 559-579, 2014
Number of pages: 21 Posted: 18 Jan 2014 Last Revised: 15 Jul 2015
Rhys Andrews, Sebastian Jilke and Steven Van de Walle
Cardiff University - Cardiff Business School, Rutgers University-Newark and KU Leuven - Department of Political Science
Downloads 80 (301,170)
Citation 2

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Social cohesion; economic strain; institutional trust; Europe; quantitative analysis

38.

Savings in Public Services after the Crisis: A Multilevel Analysis of Public Preferences in the EU27

International Review of Administrative Sciences, 80 (3): 597-618, 2014
Number of pages: 33 Posted: 05 Jul 2013 Last Revised: 15 Jul 2015
Steven Van de Walle and Sebastian Jilke
KU Leuven - Department of Political Science and Rutgers University-Newark
Downloads 76 (310,441)
Citation 1

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Austerity, citizen attitudes, Eurobarometer, financial crisis, public opinion, public services

39.

Citizens in Charge? Reviewing the Background and Value of Introducing Choice and Competition in Public Services

Y.K. Dwivedi, M.A. Shareef, S.K. Pandey & V. Kumar (Eds.), Public Administration Reformation: Market Demand from Public Organizations. London: Routledge, 2013. pp24-42.
Number of pages: 36 Posted: 16 Feb 2013 Last Revised: 23 Mar 2018
Lars Tummers, Sebastian Jilke and Steven Van de Walle
Utrecht University, Rutgers University-Newark and KU Leuven - Department of Political Science
Downloads 75 (312,845)
Citation 2

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Choice, Competition, Public services, Public sector, Client choice, Voice, Marketization, Inequality, Market power, School choice, Personal care budgets, Direct payments, Bounded rationality, Switching costs, Monopoly, Gaming, Performance information, Work conditions, Health care Utilities, Social

40.

Potential for Comparative Public Opinion Research in Public Administration

International Review of Administrative Sciences, Vol. 71, No. 2, pp. 229-240, 2005
Number of pages: 21 Posted: 18 May 2010
Geert Bouckaert, Steven Van de Walle and Jarl K. Kampen
KU Leuven, KU Leuven - Department of Political Science and KU Leuven - Department of Political Science
Downloads 75 (312,845)
Citation 7

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trust in government, satisfaction with service delivery, public opinion, administrative culture, survey research

41.

Comparing Measures of Citizen Trust and User Satisfaction as Indicators of 'Good Governance': Difficulties in Linking Trust and Satisfaction Indicators

Bouckaert, G. & Van de Walle, S. (2003). Comparing Measures of Citizen Trust and User Satisfaction as Indicators of 'Good Governance’: Difficulties in Linking Trust and Satisfaction Indicators. International Review of Administrative Sciences, Vol. 69, Nr. 3: 329-344
Number of pages: 17 Posted: 13 Sep 2013
Geert Bouckaert and Steven Van de Walle
KU Leuven and KU Leuven - Department of Political Science
Downloads 72 (320,094)
Citation 13

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good government, trust, satisfaction, good governance

42.

Deep Impact for High Impact Agencies? Assessing the Role of Bureaucratic Encounters in Evaluations of Government

Number of pages: 21 Posted: 12 Nov 2008
Steven Van de Walle, Jarl K. Kampen and Geert Bouckaert
KU Leuven - Department of Political Science, KU Leuven - Department of Political Science and KU Leuven
Downloads 71 (322,556)
Citation 6

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trust, public services, service delivery, high-impact agencies, public opinion, public sector reform

43.

Reforming Organizational Structures

Van de Walle, S. (2016). Reforming organizational structures. In: S. Van de Walle, S. & S. Groeneveld, S.(eds) (2016). Theory and practice of public sector reform. (Critical Studies in Public Management series), London: Routledge, pp. 131-143
Number of pages: 21 Posted: 26 Jul 2016
Steven Van de Walle
KU Leuven - Department of Political Science
Downloads 67 (332,858)

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public sector reform, agencies, mergers, privatization

44.

Choice in Public Health Services: A Multilevel Analysis of Perceived Primary Care Doctor Choice in 22 Countries

Administration and Society, 2015 Forthcoming
Number of pages: 29 Posted: 18 Dec 2014
Steven Van de Walle and Sofie Marien
KU Leuven - Department of Political Science and University of Amsterdam - Department of Political Science
Downloads 55 (367,273)
Citation 1

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choice, primary care doctors, general practitioner, patient empowerment, consumerism, health reform

45.

Administrative Reform Movements and Commissions in Belgium 1848-2004

Public Policy and Administration, Vol. 20, No. 4, pp. 38-54, 2005
Number of pages: 17 Posted: 17 May 2010
Nick Thijs and Steven Van de Walle
European Institute of Public Administration and KU Leuven - Department of Political Science
Downloads 55 (367,273)

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administrative history, public sector reform, Belgium, bureaucracy

46.

The Experimental Turn in Public Management: How Methodological Preferences Drive Substantive Choices

In O. James, S. Jilke & O. Van Ryzin (Eds.), Experiments in Public Management Research. Cambridge: Cambridge University Press
Number of pages: 19 Posted: 16 Mar 2016
Steven Van de Walle
KU Leuven - Department of Political Science
Downloads 47 (393,473)
Citation 1

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RCT, field experiment, credibility, experiment, external validity, realism

47.

Producing Salience or Keeping Silence? An Exploration of Topics and Non-Topics of Special Eurobarometers

LEQS Paper No. 88
Number of pages: 36 Posted: 25 Feb 2015
Markus Haverland, Minou de Ruiter and Steven Van de Walle
Erasmus University Rotterdam - Faculty of Social Science, Utrecht University and KU Leuven - Department of Political Science
Downloads 44 (404,038)
Citation 11

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48.

Explaining Health Care Professionals’ Resistance to Implement Diagnosis Related Groups: (No) Benefits for Society, Patients and Professionals

Health Policy, Vol. 108, 158-166, 2012
Number of pages: 23 Posted: 23 Dec 2012
Lars Tummers and Steven Van de Walle
Utrecht University and KU Leuven - Department of Political Science
Downloads 43 (407,768)
Citation 1

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health care professionals, policy implementation, resistance to change, policy benefits, diagnosis related groups

49.

A Tale of Two Charters: Political Crisis, Political Realignment and Administrative Reform in Belgium

Public Management Review, Vol. 7, No. 3, pp. 367-390, 2005
Number of pages: 40 Posted: 17 May 2010
Steven Van de Walle, Nick Thijs and Geert Bouckaert
KU Leuven - Department of Political Science, European Institute of Public Administration and KU Leuven
Downloads 43 (407,768)
Citation 2

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Public sector reform, customer charter, citizen charter, Belgium, administrative reform

50.

Citizens' Blame of Politicians for Public Service Failure: Experimental Evidence about Blame Reduction through Delegation and Contracting

Public Administration Review, 76(1): 83-93, 2016
Number of pages: 37 Posted: 20 Nov 2015 Last Revised: 23 Mar 2018
Oliver James, Sebastian Jilke, Carolyn Petersen and Steven Van de Walle
University of Exeter - Department of Politics, Rutgers University-Newark, University of Exeter and KU Leuven - Department of Political Science
Downloads 25 (486,742)
Citation 7

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Public service, contracting, blame, accountability, delegation, experiment

51.

Agenda Setting by the European Commission. Seeking Public Opinion?

Journal of European Public Policy (Online First), Forthcoming
Number of pages: 36 Posted: 13 Dec 2016
Markus Haverland, Minou de Ruiter and Steven Van de Walle
Erasmus University Rotterdam - Faculty of Social Science, Utrecht University and KU Leuven - Department of Political Science
Downloads 18 (526,478)

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European Commission, Agenda Setting, Public Opinion, Citizen Participation, Politicisation, Legitimacy, Eurobarometer, Bureaucratic Politics

52.

The Political Role of Service Delivery in State-Building: Exploring the Relevance of European History for Developing Countries

Development Policy Review, Vol. 29, No. 1, pp. 5-21, 2010
Number of pages: 17 Posted: 19 Dec 2010
Steven Van de Walle and Zoe Scott
KU Leuven - Department of Political Science and affiliation not provided to SSRN
Downloads 3 (620,475)
Citation 6
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State-building, nation-building, fragile states, public-service delivery, state penetration, accommodation, standardised services

When is a Service an Essential Public Service?

Annals of Public and Cooperative Economics, Vol. 80, Issue 4, pp. 521-545, December 2009
Number of pages: 25 Posted: 09 Nov 2009
Steven Van de Walle
KU Leuven - Department of Political Science
Downloads 2 (660,561)
Citation 2
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When is a Service an Essential Public Service?

Annals of Public and Cooperative Economics, Vol. 80, No. 4, 2009
Posted: 18 Jun 2009
Steven Van de Walle
KU Leuven - Department of Political Science

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Services of General Interest, public service values, liberalisation, essential public services, political attitudes

54.

Reality is Merely an Illusion, Albeit a Persistent One: Introduction to the Performance Measurement Symposium

International Review of Administrative Sciences, Vol. 74, No. 4, pp. 531-534, 2008
Posted: 14 Feb 2009
Wouter van Dooren and Steven Van de Walle
Catholic University of Leuven (KUL) - Public Management Institute and KU Leuven - Department of Political Science

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Performance measurement, social construction of performance, public administration, public sector performance