Jarl K. Kampen

KU Leuven - Department of Political Science

Leuven, B-3000

Belgium

  • KU Leuven - Department of Political Science

SCHOLARLY PAPERS

3

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Scholarly Papers (3)

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1.

Assessing the Relation between Satisfaction with Public Service Delivery and Trust in Government: The Impact of the Predisposition of Citizens Toward Government on Evaluations of Its Performance

Kampen, J. K., Van de Walle, S., & Bouckaert, G. (2006). ‘Assessing the relation between satisfaction with public service delivery and trust in government: The impact of the predisposition of citizens toward government on evaluations of its performance’. In: Public Performance and Management Review,
Number of pages: 18 Posted: 29 Sep 2013
Jarl K. Kampen, Steven Van de Walle, Steven Van de Walle and Geert Bouckaert
KU Leuven - Department of Political Science, Erasmus University Rotterdam - Department of Public AdministrationKU Leuven - Department of Political Science and KU Leuven
Downloads 246 (198,961)
Citation 1

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client satisfaction, trust in government, performance, public services, service delivery

2.

Potential for Comparative Public Opinion Research in Public Administration

International Review of Administrative Sciences, Vol. 71, No. 2, pp. 229-240, 2005
Number of pages: 21 Posted: 18 May 2010
Geert Bouckaert, Steven Van de Walle, Steven Van de Walle and Jarl K. Kampen
KU Leuven, Erasmus University Rotterdam - Department of Public AdministrationKU Leuven - Department of Political Science and KU Leuven - Department of Political Science
Downloads 177 (270,986)
Citation 1

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trust in government, satisfaction with service delivery, public opinion, administrative culture, survey research

3.

Deep Impact for High Impact Agencies? Assessing the Role of Bureaucratic Encounters in Evaluations of Government

Number of pages: 21 Posted: 12 Nov 2008
Steven Van de Walle, Steven Van de Walle, Jarl K. Kampen and Geert Bouckaert
Erasmus University Rotterdam - Department of Public AdministrationKU Leuven - Department of Political Science, KU Leuven - Department of Political Science and KU Leuven
Downloads 84 (468,102)
Citation 3

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trust, public services, service delivery, high-impact agencies, public opinion, public sector reform