Author Page for Chezy Ofir

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The Effect of Stating Expectations on Customer Satisfaction and Shopping Experience

Stanford GSB Research Paper Series No. 1881

Number of pages: 44 Posted: 28 Mar 2005

Chezy Ofir and Itamar Simonson

Hebrew University of Jerusalem - Jerusalem School of Business Administration and Stanford University

Downloads 846 (56,098)

Citation 5

Abstract:

Customer Compliance With Presumed Market Research Goals: Motivational Drivers of Negative Service Evaluations

Stanford University Graduate School of Business Research Paper No. 1962

Number of pages: 33 Posted: 01 Apr 2007

Itamar Simonson, Chezy Ofir and Song-Oh Yoon

Stanford University, Hebrew University of Jerusalem - Jerusalem School of Business Administration and Singapore Management University

Downloads 176 (325,397)

Citation 1

Abstract:

The Effects of Imbalanced Competition on Demonstration Strategies

International Journal of Research in Management, Forthcoming

Number of pages: 41 Posted: 06 Mar 2010

Chezy Ofir and Amir Heiman

Hebrew University of Jerusalem - Jerusalem School of Business Administration and The Hebrew University of Jerusalem, Dept. of Environmental Economics and Management

Downloads 81 (577,883)

Chezy Ofir

Hebrew University of Jerusalem - Jerusalem School of Business Administration

School of Business Administration

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Scholarly Papers (3)

The Effect of Stating Expectations on Customer Satisfaction and Shopping Experience

Abstract:

Customer Compliance With Presumed Market Research Goals: Motivational Drivers of Negative Service Evaluations

Abstract:

The Effects of Imbalanced Competition on Demonstration Strategies

Abstract: