Andres Musalem

Universidad de Chile

Beauchef 851

Santiago

Chile

http://www.dii.uchile.cl/~amusalem

SCHOLARLY PAPERS

15

DOWNLOADS
Rank 12,060

SSRN RANKINGS

Top 12,060

in Total Papers Downloads

3,870

CITATIONS
Rank 6,337

SSRN RANKINGS

Top 6,337

in Total Papers Citations

88

Scholarly Papers (15)

1.

Measuring the Effect of Queues on Customer Purchases

Columbia Business School Research Paper No. 12/23
Number of pages: 41 Posted: 26 May 2011 Last Revised: 15 Dec 2012
Columbia University - Columbia Business School, Universidad de Chile, Columbia University - Columbia Business School - Decision Risk and Operations and SCOPIX
Downloads 1,483 (11,605)
Citation 30

Abstract:

Loading...

queuing, service operations, retail, choice modeling, empirical research, operations/marketing interface

2.

Structural Estimation of the Effect of Out-of-Stocks

Number of pages: 47 Posted: 11 Aug 2008 Last Revised: 14 Aug 2011
Universidad de Chile, Columbia University - Columbia Business School - Decision Risk and Operations, University of Pennsylvania - Marketing Department, affiliation not provided to SSRN and Fundación Instituto de Empresa, S.L.
Downloads 449 (62,477)
Citation 31

Abstract:

Loading...

choice models, retailing, out-of-stocks, inventory management, Bayesian methods, data augmentation, aggregate demand estimation

3.

Bayesian Estimation of Random-Coefficients Choice Models Using Aggregate Data

Journal of Applied Econometrics, Forthcoming
Number of pages: 44 Posted: 10 Apr 2005 Last Revised: 05 Apr 2012
Andres Musalem, Eric Bradlow and Jagmohan S. Raju
Universidad de Chile, University of Pennsylvania - Marketing Department and University of Pennsylvania - Marketing Department
Downloads 400 (71,783)
Citation 13

Abstract:

Loading...

Discrete Choice Models, Data Augmentation, Markov Chain Monte Carlo Simulation, Random Coefficients

4.

Underpromising and Overdelivering: Strategic Implications of Word of Mouth

Robert H. Smith School Research Paper No. RHS-06-142
Number of pages: 40 Posted: 19 Oct 2011 Last Revised: 27 Mar 2012
Yogesh V. Joshi and Andres Musalem
University of Maryland - Department of Marketing and Universidad de Chile
Downloads 279 (107,567)

Abstract:

Loading...

managing expectations, experience goods, word of mouth, disconfirmation, game theory, signaling, behavioral industrial organization

5.

A Review of Choice Modeling in the Marketing-Operations Management Interface

Kelley School of Business Research Paper No. 17-60, Columbia Business School Research Paper No. 17-85
Number of pages: 31 Posted: 16 Aug 2017
Universidad de Chile, Columbia University - Columbia Business School - Decision Risk and Operations, Rice University, Indiana University - Kelley School of Business, Columbia University, Cornell Tech, Cornell University - Samuel Curtis Johnson Graduate School of Management, University of Michigan, Stephen M. Ross School of Business, Boston College, Universidad Torcuato Di Tella - School of Business and Columbia University - Columbia Business School
Downloads 235 (128,452)
Citation 6

Abstract:

Loading...

Choice Models, Marketing-Operations Interface, Econometrics, Empirical Research

6.

A Parsimonious Structural Model of Individual Demand for Multiple Related Goods

Number of pages: 41 Posted: 05 Feb 2013
Andres Musalem, Kenneth C. Wilbur and Patricio Del Sol
Universidad de Chile, University of California, San Diego (UCSD) - Rady School of Management and Pontifical Catholic University of Chile
Downloads 225 (134,036)
Citation 1

Abstract:

Loading...

advertising, Bayesian econometrics, demand estimation, quantity demand models, television

7.

Structural Models of Complementary Choices

Marketing Letters, Forthcoming, Fisher College of Business Working Paper No. RP 2014-05-02
Number of pages: 27 Posted: 13 Aug 2014
Yale University - Department of Economics, University of Cambridge - Judge Business School, Harvard Business School, Universidad de Chile, University of California, San Diego (UCSD) - Rady School of Management, Ohio State University (OSU) - Department of Marketing and Logistics, Harvard University - Strategy Unit, University of Chicago, University of California, Berkeley - The Richard & Rhoda Goldman School of Public Policy, University of California, Berkeley - Haas School of Business and Johns Hopkins University - Carey Business School
Downloads 205 (146,426)
Citation 4

Abstract:

Loading...

structural models; econometrics; complements

8.

Retail in High Definition: Monitoring Customer Assistance through Video Analytics

Columbia Business School Research Paper No. 15-73
Number of pages: 37 Posted: 22 Aug 2015 Last Revised: 11 Feb 2016
Andres Musalem, Marcelo Olivares and Ariel Schilkrut
Universidad de Chile, Columbia University - Columbia Business School - Decision Risk and Operations and SCOPIX
Downloads 188 (158,635)
Citation 5

Abstract:

Loading...

empirical OM, Service Operations, Marketing/OM interface, Retail Planning, OM Practice, hazard models, staffing decisions

9.

Does Word of Mouth Reduce Advertising That Signals Quality?

Robert H. Smith School Research Paper No. RHS-06-150
Number of pages: 44 Posted: 24 Feb 2013 Last Revised: 04 Oct 2018
Yogesh V. Joshi and Andres Musalem
University of Maryland - Department of Marketing and Universidad de Chile
Downloads 181 (164,187)

Abstract:

Loading...

experience goods, advertising, word of mouth, negativity, positivity, game theory, signaling, behavioral industrial organization

10.

When Demand Projections are Too Optimistic: A Structural Model of Product Line and Pricing Decisions

Number of pages: 43 Posted: 06 Feb 2015
Andres Musalem
Universidad de Chile
Downloads 124 (224,503)
Citation 4

Abstract:

Loading...

Structural models, product line decisions, assortment, pricing, competition, demand estimation, sample selection, industrial organization

11.

An Empirical Study of Customer Spillover Learning About Service Quality

Number of pages: 38 Posted: 21 Jul 2016 Last Revised: 15 Aug 2017
Andres Musalem, Yan Shang and Jing-Sheng Jeannette Song
Universidad de Chile, Facebook Inc and Duke University - Fuqua School of Business
Downloads 82 (296,818)
Citation 2

Abstract:

Loading...

service operations management, customer learning, Bayesian hierarchical models, structural estimation, air cargo logistics

12.

Earthquakes and Brand Loyalty: Beyond the Short-Term Effects of Stockouts

Number of pages: 36 Posted: 11 Feb 2019
Cristian Figueroa, Andres Musalem and Carlos Noton
Boston College, Universidad de Chile and Dept of Industrial Engineering - University of Chile
Downloads 16 (537,893)

Abstract:

Loading...

stockouts, brand loyalty, natural experiment, consideration sets

13.

Components of Effort for Repeated Tasks

Number of pages: 39 Posted: 19 Jun 2019
Universidad de Chile, University of Chile - Industrial Engineering, University of Southern Denmark - Department of Environmental and Business Economics and Duke University - Fuqua School of Business
Downloads 3 (620,475)

Abstract:

Loading...

Eye tracking, Repetitive tasks, Learning, Task performance, Seemingly unrelated regressions, Bayesian Statistics, Behavioral Decision Making, Decision Analysis

14.

Eye-Tracking Reveals Processes that Enable Conjoint Choices to Become Increasingly Efficient with Practice

Martin Meißner, Andres Musalem, and Joel Huber Eye-Tracking Reveals Processes that Enable Conjoint Choices to Become Increasingly Efficient with Practice. Journal of Marketing Research, Forthcoming
Posted: 05 Oct 2013 Last Revised: 20 Aug 2015
Martin Meißner, Andres Musalem and Joel C. Huber
University of Southern Denmark - Department of Environmental and Business Economics, Universidad de Chile and Duke University - Fuqua School of Business

Abstract:

Loading...

Eye-tracking, conjoint, choice models, attention, preference, incidental exposure, goal-driven processes, Poisson model

15.

How Much Should You Invest in Each Customer Relationship? A Competitive Strategic Approach

Marketing Science, Articles in Advance, 2008
Posted: 19 May 2009
Andres Musalem and Yogesh V. Joshi
Universidad de Chile and University of Maryland - Department of Marketing

Abstract:

Loading...

Customer relationship management, competitive strategy, game theory, customer lifetime value, customer equity, customer acquisition, customer development, customer retention, services marketing, relationship marketing