Andres Musalem

Universidad de Chile

Republica 701

Santiago

Chile

http://www.dii.uchile.cl/~amusalem

SCHOLARLY PAPERS

12

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CITATIONS
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24

Scholarly Papers (12)

1.

Measuring the Effect of Queues on Customer Purchases

Columbia Business School Research Paper No. 12/23
Number of pages: 41 Posted: 26 May 2011 Last Revised: 15 Dec 2012
Columbia University - Columbia Business School, Universidad de Chile, Columbia University - Columbia Business School - Decision Risk and Operations and SCOPIX
Downloads 1,043 (11,166)
Citation 4

Abstract:

queuing, service operations, retail, choice modeling, empirical research, operations/marketing interface

2.

Structural Estimation of the Effect of Out-of-Stocks

Number of pages: 47 Posted: 11 Aug 2008 Last Revised: 14 Aug 2011
Universidad de Chile, Columbia University - Columbia Business School - Decision Risk and Operations, University of Pennsylvania - Marketing Department, affiliation not provided to SSRN and Fundación Instituto de Empresa, S.L.
Downloads 433 (50,066)
Citation 6

Abstract:

choice models, retailing, out-of-stocks, inventory management, Bayesian methods, data augmentation, aggregate demand estimation

3.

Bayesian Estimation of Random-Coefficients Choice Models Using Aggregate Data

Journal of Applied Econometrics, Forthcoming
Number of pages: 44 Posted: 10 Apr 2005 Last Revised: 05 Apr 2012
Andres Musalem, Eric Bradlow and Jagmohan S. Raju
Universidad de Chile, University of Pennsylvania - Marketing Department and University of Pennsylvania - Marketing Department
Downloads 365 (58,972)
Citation 12

Abstract:

Discrete Choice Models, Data Augmentation, Markov Chain Monte Carlo Simulation, Random Coefficients

4.

Underpromising and Overdelivering: Strategic Implications of Word of Mouth

Robert H. Smith School Research Paper No. RHS-06-142
Number of pages: 40 Posted: 19 Oct 2011 Last Revised: 27 Mar 2012
Yogesh V. Joshi and Andres Musalem
University of Maryland - Department of Marketing and Universidad de Chile
Downloads 203 (103,644)

Abstract:

managing expectations, experience goods, word of mouth, disconfirmation, game theory, signaling, behavioral industrial organization

5.

A Parsimonious Structural Model of Individual Demand for Multiple Related Goods

Number of pages: 41 Posted: 05 Feb 2013
Andres Musalem, Kenneth C. Wilbur and Patricio Del Sol
Universidad de Chile, University of California, San Diego (UCSD) - Rady School of Management and Pontifical Catholic University of Chile
Downloads 154 (123,434)

Abstract:

advertising, Bayesian econometrics, demand estimation, quantity demand models, television

6.

Structural Models of Complementary Choices

Marketing Letters, Forthcoming, Fisher College of Business Working Paper No. RP 2014-05-02
Number of pages: 27 Posted: 13 Aug 2014
Yale University - Department of Economics, Yale School of Management, Harvard Business School, Universidad de Chile, University of California, San Diego (UCSD) - Rady School of Management, Ohio State University (OSU) - Department of Marketing and Logistics, Harvard University - Strategy Unit, University of Chicago, University of California, Berkeley - The Richard & Rhoda Goldman School of Public Policy, University of California, Berkeley - Haas School of Business and Johns Hopkins University - Carey Business School (JHU)
Downloads 121 (132,398)

Abstract:

structural models; econometrics; complements

7.

Word of Mouth Bias and Optimal Communication Strategies

Robert H. Smith School Research Paper No. RHS-06-150
Number of pages: 39 Posted: 24 Feb 2013 Last Revised: 25 Apr 2014
Yogesh V. Joshi and Andres Musalem
University of Maryland - Department of Marketing and Universidad de Chile
Downloads 110 (168,376)

Abstract:

experience goods, word of mouth, bias, game theory, signaling, behavioral industrial organization

8.

When Demand Projections are Too Optimistic: A Structural Model of Product Line and Pricing Decisions

Number of pages: 43 Posted: 06 Feb 2015
Andres Musalem
Universidad de Chile
Downloads 48 (230,376)
Citation 2

Abstract:

Structural models, product line decisions, assortment, pricing, competition, demand estimation, sample selection, industrial organization

9.

Retail in High Definition: Monitoring Customer Assistance through Video Analytics

Columbia Business School Research Paper No. 15-73
Number of pages: 37 Posted: 22 Aug 2015 Last Revised: 11 Feb 2016
Andres Musalem, Marcelo Olivares and Ariel Schilkrut
Universidad de Chile, Columbia University - Columbia Business School - Decision Risk and Operations and SCOPIX
Downloads 16 (207,551)

Abstract:

empirical OM, Service Operations, Marketing/OM interface, Retail Planning, OM Practice, hazard models, staffing decisions

10.

An Empirical Study of Customer Spillover Learning About Service Quality

Number of pages: 37 Posted: 21 Jul 2016 Last Revised: 22 Jul 2016
Andres Musalem, Yan Shang and Jing-Sheng Jeannette Song
Universidad de Chile, Facebook Inc and Duke University - Fuqua School of Business
Downloads 0 (390,886)

Abstract:

service operations management, customer learning, Bayesian hierarchical models, structural estimation, air cargo logistics

11.

Eye-Tracking Reveals Processes that Enable Conjoint Choices to Become Increasingly Efficient with Practice

Martin Meißner, Andres Musalem, and Joel Huber Eye-Tracking Reveals Processes that Enable Conjoint Choices to Become Increasingly Efficient with Practice. Journal of Marketing Research, Forthcoming ,
Posted: 05 Oct 2013 Last Revised: 20 Aug 2015
Martin Meißner, Andres Musalem and Joel C. Huber
University of Southern Denmark - Department of Environmental and Business Economics, Universidad de Chile and Duke University - Fuqua School of Business

Abstract:

Eye-tracking, conjoint, choice models, attention, preference, incidental exposure, goal-driven processes, Poisson model

12.

How Much Should You Invest in Each Customer Relationship? A Competitive Strategic Approach

Marketing Science, Articles in Advance, 2008
Posted: 19 May 2009
Andres Musalem and Yogesh V. Joshi
Universidad de Chile and University of Maryland - Department of Marketing

Abstract:

Customer relationship management, competitive strategy, game theory, customer lifetime value, customer equity, customer acquisition, customer development, customer retention, services marketing, relationship marketing