Ritu Agarwal

University of Maryland - Robert H. Smith School of Business

Chair of Information Systems and Department Chair of DOIT

College Park, MD 20742-1815

United States

SCHOLARLY PAPERS

38

DOWNLOADS
Rank 6,298

SSRN RANKINGS

Top 6,298

in Total Papers Downloads

8,847

SSRN CITATIONS
Rank 13,322

SSRN RANKINGS

Top 13,322

in Total Papers Citations

59

CROSSREF CITATIONS

31

Scholarly Papers (38)

1.

The Performance Effects of Coaching: A Multilevel Analysis Using Heirarchical Linear Modeling

Robert H. Smith School Research Paper No. RHS 06-031
Number of pages: 43 Posted: 24 Jul 2006
Ritu Agarwal, Corey M. Angst and Massimo Magni
University of Maryland - Robert H. Smith School of Business, IT, Analytics, and Operations department and Bocconi University - Department of Management and Technology
Downloads 1,746 (12,251)
Citation 4

Abstract:

Loading...

LMX, HLM, Coaching, Behavior, Performance, Job Satisfaction

2.

Vocal Minority and Silent Majority: How Do Online Ratings Reflect Population Perceptions of Quality?

MIS Quarterly 39(3), p. 565-589, September 2015., Fox School of Business Research Paper No. 15-065, Robert H. Smith School Research Paper No. RHS 2629837
Number of pages: 50 Posted: 13 Jul 2015 Last Revised: 16 Dec 2016
University of Maryland - R.H. Smith School of Business, George Mason University - School of Business, University of Maryland - Robert H. Smith School of Business and University of Michigan
Downloads 790 (39,550)
Citation 26

Abstract:

Loading...

online ratings, physician quality, online word-of-mouth, professional services, informativeness

3.

Online Infomediaries and Price Discrimination: Evidence from the Auto-Retailing Sector

Number of pages: 45 Posted: 11 Apr 2005 Last Revised: 30 Aug 2014
University of Maryland - Robert H. Smith School of Business, Rensselaer Polytechnic Institute, University of Maryland - Robert H. Smith School of Business and University of Maryland - Robert H. Smith School of Business
Downloads 656 (50,730)
Citation 4

Abstract:

Loading...

Online Intermediaries, E-Commerce, Price Discrimination, Internet Retailing, Infomediaries

4.

Wireless Communication's Role in Patient Response Time: A Study of Vocera Integration with a Nurse Call System

Robert H. Smith School Research Paper No. RHS-06-012
Number of pages: 14 Posted: 26 May 2006
Rensselaer Polytechnic Institute, IT, Analytics, and Operations department, University of Maryland - Decision and Information Technologies Department and University of Maryland - Robert H. Smith School of Business
Downloads 563 (61,650)
Citation 1

Abstract:

Loading...

Wireless, VoIP, Workflow, BPR, Nurse Call System, Value

5.

Competing 'Creatively' in Online Markets: Evidence from Sponsored Search

Robert H. Smith School Research Paper No. RHS 06-064
Number of pages: 41 Posted: 27 Nov 2007 Last Revised: 03 Aug 2014
Animesh Animesh, Siva Viswanathan and Ritu Agarwal
McGill University, University of Maryland - Robert H. Smith School of Business and University of Maryland - Robert H. Smith School of Business
Downloads 533 (66,049)
Citation 2

Abstract:

Loading...

Sponsored Search, Digital Competition, Online Markets, Online Advertising, Differentiation Strategies

6.

How Digital Word-of-Mouth Affects Consumer Decision Making: Evidence from Doctor Appointment Booking

Robert H. Smith School Research Paper No. RHS 2778683
Number of pages: 51 Posted: 12 May 2016 Last Revised: 25 Jan 2019
Simon Fraser University, Beedie School of Business, University of Maryland - R.H. Smith School of Business and University of Maryland - Robert H. Smith School of Business
Downloads 458 (79,595)
Citation 1

Abstract:

Loading...

Online ratings, consumer decision making, physician quality, online word-of-mouth, natural experiment, consideration set, location choice

7.

Social Interactions and the 'Digital Divide': Explaining Regional Variations in Internet Use

Robert H. Smith School Research Paper No. RHS 06-024
Number of pages: 30 Posted: 09 Sep 2005
Ritu Agarwal, Animesh Animesh and Kislaya Prasad
University of Maryland - Robert H. Smith School of Business, McGill University and Florida State University - Department of Economics
Downloads 449 (81,466)
Citation 8

Abstract:

Loading...

peer effects, social influence, regional variation, Internet use, digital divide

8.

Getting Personal About Electronic Health Records: Modeling the Beliefs of Personal Health Record Users and Non-Users

Robert H. Smith School Research Paper No. RHS-06-007
Number of pages: 30 Posted: 17 May 2006
Corey M. Angst and Ritu Agarwal
IT, Analytics, and Operations department and University of Maryland - Robert H. Smith School of Business
Downloads 328 (116,571)
Citation 1

Abstract:

Loading...

Electronic Health Record, EHR, Personal Health Record, PHR, Health Information Technology, HIT, Cognitive Schema, Mental Model

9.

Advertising or Price? The Efficacy of Quality Informational Cues in Online Sponsored Search Markets

Number of pages: 49 Posted: 27 Nov 2007
Animesh Animesh, Siva Viswanathan and Ritu Agarwal
McGill University, University of Maryland - Robert H. Smith School of Business and University of Maryland - Robert H. Smith School of Business
Downloads 299 (128,747)

Abstract:

Loading...

Sponsored Search, Quality Signal, Online Advertising, Online Markets, Information Asymmetry

10.

Matching Platforms and HIV Incidence: An Empirical Investigation of Race, Gender, and Socio-Economic Status

Management Science, Forthcoming, Robert H. Smith School Research Paper No. RHS 2634667, Fox School of Business Research Paper No. 15-069
Number of pages: 45 Posted: 24 Jul 2015 Last Revised: 16 Dec 2016
Brad N. Greenwood and Ritu Agarwal
George Mason University - School of Business and University of Maryland - Robert H. Smith School of Business
Downloads 290 (132,965)
Citation 10

Abstract:

Loading...

public health, two sided matching, platforms, natural experiment, HIV, digital divide

11.

Catch Me If You Can — Detecting Fraudulent Online Reviews of Doctors Using Deep Learning

Number of pages: 38 Posted: 24 Feb 2019
Simon Fraser University, Beedie School of Business, University of Rochester - Simon Business School, University of Maryland - R.H. Smith School of Business and University of Maryland - Robert H. Smith School of Business
Downloads 287 (134,386)
Citation 5

Abstract:

Loading...

Deep Learning, Online Reviews, Fraud Detection, Human Biases, Healthcare

12.

Overcoming Personal Barriers to Adoption When Technology Enables Information to Be Available to Others

Robert H. Smith School Research Paper No. RHS 06-033
Number of pages: 22 Posted: 04 Aug 2006
Corey M. Angst and Ritu Agarwal
IT, Analytics, and Operations department and University of Maryland - Robert H. Smith School of Business
Downloads 287 (134,386)
Citation 8

Abstract:

Loading...

Privacy, ELM, EHR, CFIP, Attitude

13.

Patients Take Control: Individual Empowerment with Personal Health Records

Robert H. Smith School Research Paper No. RHS-06-013
Number of pages: 21 Posted: 26 May 2006
Corey M. Angst and Ritu Agarwal
IT, Analytics, and Operations department and University of Maryland - Robert H. Smith School of Business
Downloads 284 (135,865)
Citation 1

Abstract:

Loading...

Electronic health records, health information technology, e-health, EHR,PHR

14.

Seller Search and Market Outcomes in Online Auctions

Number of pages: 36 Posted: 17 Sep 2008 Last Revised: 09 Jun 2010
Rensselaer Polytechnic Institute, University of Maryland - Robert H. Smith School of Business and University of Maryland - Robert H. Smith School of Business
Downloads 267 (144,813)
Citation 2

Abstract:

Loading...

seller search, online auctions, sequential auctions, online channels

15.

An Empirical Examination of the Importance of Defining the Phr for Research and for Practice

Robert H. Smith School Research Paper No. RHS-06-011
Number of pages: 24 Posted: 26 May 2006
Corey M. Angst, Ritu Agarwal and Janelle Downing
IT, Analytics, and Operations department, University of Maryland - Robert H. Smith School of Business and University of Maryland - Decision and Information Technologies Department
Downloads 252 (153,349)
Citation 8

Abstract:

Loading...

PHR, EHR, Personal Health Record, Electronic Health Record, Beliefs, Attitudes

16.

Unraveling the 'Social' in Social Norms: The Conditioning Effect of User Connectivity

Number of pages: 42 Posted: 22 Mar 2017
Che-Wei Liu, Guodong (Gordon) Gao and Ritu Agarwal
Indiana University Bloomington - Kelley School of Business, University of Maryland - R.H. Smith School of Business and University of Maryland - Robert H. Smith School of Business
Downloads 215 (178,699)
Citation 2

Abstract:

Loading...

Social norms, social connections, goal setting, goal attainment, goal setting theory, heterogeneous treatment effect

17.

Reciprocity or Self-Interest? Leveraging Digital Social Connections for Healthy Behavior

Number of pages: 68 Posted: 11 May 2018 Last Revised: 14 Dec 2019
Che-Wei Liu, Guodong (Gordon) Gao and Ritu Agarwal
Indiana University Bloomington - Kelley School of Business, University of Maryland - R.H. Smith School of Business and University of Maryland - Robert H. Smith School of Business
Downloads 186 (203,896)

Abstract:

Loading...

Reciprocity, self-interest, healthy behavior, social connections, social closeness, social exchange theory

18.

Friend or Foe? The Interaction Between Human and Artificial Intelligence on Performance in Medical Chart Coding

Number of pages: 52 Posted: 24 Jun 2019 Last Revised: 24 Feb 2021
University of Rochester - Simon Business School, University of Maryland - R.H. Smith School of Business and University of Maryland - Robert H. Smith School of Business
Downloads 172 (218,269)
Citation 1

Abstract:

Loading...

artificial intelligence, productivity, worker skills, healthcare, medical coding

19.

Central and Peripheral Routes to Sustained Technology Usage

Robert H. Smith School Research Paper No. RHS 06-014
Number of pages: 24 Posted: 26 May 2006
Corey M. Angst and Ritu Agarwal
IT, Analytics, and Operations department and University of Maryland - Robert H. Smith School of Business
Downloads 165 (226,013)
Citation 2

Abstract:

Loading...

attitude, behavior, compliance, identification, internalization, ELM, CRM, IT use

20.

Determinants of mHealth Effectiveness: Evidence from a Large-Scale Experiment

Number of pages: 52 Posted: 19 May 2018 Last Revised: 21 Jul 2019
University of Rochester - Simon Business School, Veritas Health Systems - Washington Office, University of Maryland - R.H. Smith School of Business and University of Maryland - Robert H. Smith School of Business
Downloads 117 (295,812)

Abstract:

Loading...

mHealth, Healthcare, Social Support, Cesarean Section, Field Experiment

21.

The When and Why of Abandonment: The Role of Organizational Differences in Medical Technology Lifecycles

Fox School of Business Research Paper No. 16-003, Robert H. Smith School Research Paper No. RHS 2711924
Number of pages: 36 Posted: 08 Jan 2016 Last Revised: 16 Dec 2016
George Mason University - School of Business, University of Maryland - Robert H. Smith School of Business, University of Maryland - Robert H. Smith School of Business and University of Maryland - Robert H. Smith School of Business
Downloads 113 (303,185)
Citation 5

Abstract:

Loading...

technology abandonment, organizational incentives, norms of science, financial incentives, healthcare, medical devices, medical guidelines, econometric analysis

22.

The Role of Individual and Organizational Expertise in the Adoption of New Practices

Number of pages: 55 Posted: 19 May 2018
George Mason University - School of Business, University of Maryland - Robert H. Smith School of Business, University of Maryland - Robert H. Smith School of Business and University of Maryland - Robert H. Smith School of Business
Downloads 112 (305,101)
Citation 6

Abstract:

Loading...

information adoption, physician decision making, expert decision making, deliberate practice, healthcare, medical guidelines

23.

Personal Research, Second Opinions, and the Diagnostic Effort of Experts

Robert H. Smith School Research Paper No. RHS 2809834
Number of pages: 81 Posted: 17 Jul 2016 Last Revised: 29 Dec 2016
Ritu Agarwal, Che-Wei Liu and Kislaya Prasad
University of Maryland - Robert H. Smith School of Business, Indiana University Bloomington - Kelley School of Business and University of Maryland - Robert H. Smith School of Business
Downloads 77 (386,792)
Citation 4

Abstract:

Loading...

Expert services, information acquisition, personal research, second opinions, credence goods

24.

The Virtualization of Experiential Events: Effects on Platform Users

Number of pages: 41 Posted: 01 Dec 2020
Indiana University Bloomington - Kelley School of Business, University of Rochester - Simon Business School, University of Maryland - R.H. Smith School of Business and University of Maryland - Robert H. Smith School of Business
Downloads 68 (414,066)

Abstract:

Loading...

virtual race, mobile device, social interaction, platform, long-term engagement

25.

Proceedings of the 10th Conference on Health IT & Analytics

Number of pages: 34 Posted: 16 Jul 2020
University of Maryland - Robert H. Smith School of Business, University of Maryland - R.H. Smith School of Business, University of Maryland - Robert H. Smith School of Business and University of Michigan
Downloads 61 (437,792)

Abstract:

Loading...

Health Information Technology, Health Economics, Health Analytics, Healthcare, Information Systems, Artificial Intelligence

26.

Proceedings of the 11th Conference on Health IT & Analytics

Number of pages: 43 Posted: 08 Jun 2021
University of Maryland - Robert H. Smith School of Business, University of Maryland - R.H. Smith School of Business, University of Maryland - Robert H. Smith School of Business and University of Michigan
Downloads 37 (538,601)

Abstract:

Loading...

Health Information Technology, Health Informatics, Artificial Intelligence, Digital Health, Healthcare

27.

Digital Transformation: A Path to Economic and Societal Value

Revista CEA, Vol. 6, No. 12, 2020
Number of pages: 4 Posted: 06 Oct 2020
Ritu Agarwal
University of Maryland - Robert H. Smith School of Business
Downloads 35 (548,997)

Abstract:

Loading...

Digital transformation, Business Value, Societal Value

28.

Technology-Enabled Transformations in U.S. Health Care: Early Findings on Personal Health Records and Individual Use

Posted: 26 Sep 2008
Ritu Agarwal and Corey M. Angst
University of Maryland - Robert H. Smith School of Business and IT, Analytics, and Operations department

Abstract:

Loading...

Health Information Technology, Personal Health Records, Electronic Health Records, Electronic Medical Records, HIT, PHR, EHR, EMR, eHealth

29.

Wireless Communication Role in Patient Response Time: A Study of Vocera Integration with a Nurse Call System

Posted: 25 Sep 2008
Rensselaer Polytechnic Institute, IT, Analytics, and Operations department, University of Maryland - Decision and Information Technologies Department and University of Maryland - Robert H. Smith School of Business

Abstract:

Loading...

30.

The Autonomy-Control Dilemma: Motivation, Ability and the Adoption of Electronic Health Record Systems by Physician Practices

Posted: 25 Sep 2008
affiliation not provided to SSRN, University of Maryland - Robert H. Smith School of Business, affiliation not provided to SSRN and IT, Analytics, and Operations department

Abstract:

Loading...

Electronic Health Record System, EHR, Ability, Motivation, Motivation-Ability Framework, Self Determination Theory (SDT), Adoption, Physician Practices, Health IT

31.

Determinants of Willingness to Voluntarily Disclose Quality of Care Information among California Hospitals

Posted: 25 Sep 2008
University of Maryland - Robert H. Smith School of Business, IT, Analytics, and Operations department, affiliation not provided to SSRN, University of Maryland - Decision and Information Technologies Department and University of California, San Francisco (UCSF) - Institute for Health Policy Studies

Abstract:

Loading...

Quality Disclosure, CHART, HIT, Transparency Initiatives

32.

The Performance Impacts of Coaching: A Multilevel Analysis using Hierarchical Linear Modeling

Posted: 25 Sep 2008
Ritu Agarwal, Corey M. Angst and Massimo Magni
University of Maryland - Robert H. Smith School of Business, IT, Analytics, and Operations department and Bocconi University - Department of Management and Technology

Abstract:

Loading...

HLM, coaching, job satisfaction

33.

Propensity, Susceptibility, Infectiousness, and Proximity: Predicting Organizational Diffusion of Electronic Medical Records

Posted: 25 Sep 2008
IT, Analytics, and Operations department, University of Maryland - Robert H. Smith School of Business and Michigan State University - Department of Accounting & Information Systems

Abstract:

Loading...

electronic medical record, diffusion, propensity, susceptibility, infectiousness, spatial proximity

34.

Adoption of Electronic Health Records in the Presence of Privacy Concerns: The Elaboration Likelihood Model and Individual Persuasion

Posted: 25 Sep 2008
Corey M. Angst and Ritu Agarwal
IT, Analytics, and Operations department and University of Maryland - Robert H. Smith School of Business

Abstract:

Loading...

Privacy, ELM, EHR, CFIP, Attitude

35.

Bid or Buy? Individual Shopping Traits as Predictors of Strategic Exit in Online Auctions

Posted: 25 Sep 2008
Corey M. Angst, Ritu Agarwal and Jason Kuruzovich
IT, Analytics, and Operations department, University of Maryland - Robert H. Smith School of Business and Rensselaer Polytechnic Institute

Abstract:

Loading...

Shopping traits, behavioral predictors, auctions, online auctions, strategic exit, Buy-it-Now, impulse buying, trait competitiveness, hedonic need, product knowledge

36.

Reconceptualizing Compatibility Beliefs in Technology Acceptance

Posted: 25 Sep 2008
Elena Karahanna, Ritu Agarwal and Corey M. Angst
University of Georgia - C. Herman and Mary Virginia Terry College of Business, University of Maryland - Robert H. Smith School of Business and IT, Analytics, and Operations department

Abstract:

Loading...

compatibility, technology acceptance

37.

Multilevel Investigation of Influence and Extensiveness of Individual Technology Use

Posted: 24 Sep 2008 Last Revised: 25 Sep 2008
Corey M. Angst, Ritu Agarwal and Massimo Magni
IT, Analytics, and Operations department, University of Maryland - Robert H. Smith School of Business and Bocconi University - Department of Management and Technology

Abstract:

Loading...

multilevel analysis, IT use, longitudinal, ELM, compliance, identification, internalization

38.

Marketspace or Marketplace? Online Information Search and Channel Outcomes in Auto Retailing

Posted: 17 Sep 2008
Rensselaer Polytechnic Institute, University of Maryland - Robert H. Smith School of Business, University of Maryland - Robert H. Smith School of Business, University of Maryland - Robert H. Smith School of Business and Volkswagen of America

Abstract:

Loading...

Online Infomediaries, Information Need Fulfillment, Auto Retailing, Value Chain

Other Papers (1)

Total Downloads: 53
1.

Proceedings of the 9th Conference on Health IT & Analytics (CHITA 2018)

Number of pages: 28 Posted: 05 Dec 2019 Last Revised: 20 Dec 2019
University of Maryland - Robert H. Smith School of Business, University of Maryland - R.H. Smith School of Business, University of Maryland - Robert H. Smith School of Business and University of Michigan
Downloads 53 (637,145)

Abstract:

Loading...

Health Information Technology, Health Economics, Health Analytics, Healthcare, Information Systems