Ritu Agarwal

University of Maryland - Robert H. Smith School of Business

Chair of Information Systems and Department Chair of DOIT

College Park, MD 20742-1815

United States

SCHOLARLY PAPERS

34

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Scholarly Papers (34)

1.

The Performance Effects of Coaching: A Multilevel Analysis Using Heirarchical Linear Modeling

Robert H. Smith School Research Paper No. RHS 06-031
Number of pages: 43 Posted: 24 Jul 2006
Ritu Agarwal, Corey M. Angst and Massimo Magni
University of Maryland - Robert H. Smith School of Business, IT, Analytics, and Operations department and Bocconi University - Department of Management and Technology
Downloads 1,636 (10,124)
Citation 2

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LMX, HLM, Coaching, Behavior, Performance, Job Satisfaction

2.

Online Infomediaries and Price Discrimination: Evidence from the Auto-Retailing Sector

Number of pages: 45 Posted: 11 Apr 2005 Last Revised: 30 Aug 2014
University of Maryland - Robert H. Smith School of Business, Rensselaer Polytechnic Institute (RPI) - Lally School of Management & Technology, University of Maryland - Robert H. Smith School of Business and University of Maryland - Robert H. Smith School of Business
Downloads 634 (40,819)
Citation 4

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Online Intermediaries, E-Commerce, Price Discrimination, Internet Retailing, Infomediaries

3.

Vocal Minority and Silent Majority: How Do Online Ratings Reflect Population Perceptions of Quality?

MIS Quarterly 39(3), p. 565-589, September 2015., Fox School of Business Research Paper No. 15-065, Robert H. Smith School Research Paper No. RHS 2629837
Number of pages: 50 Posted: 13 Jul 2015 Last Revised: 16 Dec 2016
University of Maryland - R.H. Smith School of Business, University of Minnesota - Twin Cities - Carlson School of Management, University of Maryland - Robert H. Smith School of Business and University of Michigan
Downloads 587 (45,249)
Citation 11

Abstract:

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online ratings, physician quality, online word-of-mouth, professional services, informativeness

4.

Wireless Communication's Role in Patient Response Time: A Study of Vocera Integration with a Nurse Call System

Robert H. Smith School Research Paper No. RHS-06-012
Number of pages: 14 Posted: 26 May 2006
Rensselaer Polytechnic Institute (RPI) - Lally School of Management & Technology, IT, Analytics, and Operations department, University of Maryland - Decision and Information Technologies Department and University of Maryland - Robert H. Smith School of Business
Downloads 528 (51,721)

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Wireless, VoIP, Workflow, BPR, Nurse Call System, Value

5.

Competing 'Creatively' in Online Markets: Evidence from Sponsored Search

Robert H. Smith School Research Paper No. RHS 06-064
Number of pages: 41 Posted: 27 Nov 2007 Last Revised: 03 Aug 2014
Animesh Animesh, Siva Viswanathan and Ritu Agarwal
McGill University, University of Maryland - Robert H. Smith School of Business and University of Maryland - Robert H. Smith School of Business
Downloads 517 (53,135)
Citation 2

Abstract:

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Sponsored Search, Digital Competition, Online Markets, Online Advertising, Differentiation Strategies

6.

Social Interactions and the 'Digital Divide': Explaining Regional Variations in Internet Use

Robert H. Smith School Research Paper No. RHS 06-024
Number of pages: 30 Posted: 09 Sep 2005
Ritu Agarwal, Animesh Animesh and Kislaya Prasad
University of Maryland - Robert H. Smith School of Business, McGill University and Florida State University - Department of Economics
Downloads 403 (72,197)
Citation 4

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peer effects, social influence, regional variation, Internet use, digital divide

7.

How Digital Word-of-Mouth Affects Consumer Decision Making: Evidence from Doctor Appointment Booking

Robert H. Smith School Research Paper No. RHS 2778683
Number of pages: 51 Posted: 12 May 2016 Last Revised: 25 Jan 2019
Simon Fraser University, Beedie School of Business, University of Maryland - R.H. Smith School of Business and University of Maryland - Robert H. Smith School of Business
Downloads 374 (78,663)

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Online ratings, consumer decision making, physician quality, online word-of-mouth, natural experiment, consideration set, location choice

8.

Getting Personal About Electronic Health Records: Modeling the Beliefs of Personal Health Record Users and Non-Users

Robert H. Smith School Research Paper No. RHS-06-007
Number of pages: 30 Posted: 17 May 2006
Corey M. Angst and Ritu Agarwal
IT, Analytics, and Operations department and University of Maryland - Robert H. Smith School of Business
Downloads 317 (94,948)
Citation 1

Abstract:

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Electronic Health Record, EHR, Personal Health Record, PHR, Health Information Technology, HIT, Cognitive Schema, Mental Model

9.

Advertising or Price? The Efficacy of Quality Informational Cues in Online Sponsored Search Markets

Number of pages: 49 Posted: 27 Nov 2007
Animesh Animesh, Siva Viswanathan and Ritu Agarwal
McGill University, University of Maryland - Robert H. Smith School of Business and University of Maryland - Robert H. Smith School of Business
Downloads 292 (103,884)

Abstract:

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Sponsored Search, Quality Signal, Online Advertising, Online Markets, Information Asymmetry

10.

Patients Take Control: Individual Empowerment with Personal Health Records

Robert H. Smith School Research Paper No. RHS-06-013
Number of pages: 21 Posted: 26 May 2006
Corey M. Angst and Ritu Agarwal
IT, Analytics, and Operations department and University of Maryland - Robert H. Smith School of Business
Downloads 272 (111,985)
Citation 1

Abstract:

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Electronic health records, health information technology, e-health, EHR,PHR

11.

Overcoming Personal Barriers to Adoption When Technology Enables Information to Be Available to Others

Robert H. Smith School Research Paper No. RHS 06-033
Number of pages: 22 Posted: 04 Aug 2006
Corey M. Angst and Ritu Agarwal
IT, Analytics, and Operations department and University of Maryland - Robert H. Smith School of Business
Downloads 271 (112,438)
Citation 5

Abstract:

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Privacy, ELM, EHR, CFIP, Attitude

12.

Seller Search and Market Outcomes in Online Auctions

Number of pages: 36 Posted: 17 Sep 2008 Last Revised: 09 Jun 2010
Rensselaer Polytechnic Institute (RPI) - Lally School of Management & Technology, University of Maryland - Robert H. Smith School of Business and University of Maryland - Robert H. Smith School of Business
Downloads 259 (117,881)
Citation 1

Abstract:

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seller search, online auctions, sequential auctions, online channels

13.

Matching Platforms and HIV Incidence: An Empirical Investigation of Race, Gender, and Socio-Economic Status

Management Science, Forthcoming, Robert H. Smith School Research Paper No. RHS 2634667, Fox School of Business Research Paper No. 15-069
Number of pages: 45 Posted: 24 Jul 2015 Last Revised: 16 Dec 2016
Brad N Greenwood and Ritu Agarwal
University of Minnesota - Twin Cities - Carlson School of Management and University of Maryland - Robert H. Smith School of Business
Downloads 245 (124,825)
Citation 4

Abstract:

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public health, two sided matching, platforms, natural experiment, HIV, digital divide

14.

An Empirical Examination of the Importance of Defining the Phr for Research and for Practice

Robert H. Smith School Research Paper No. RHS-06-011
Number of pages: 24 Posted: 26 May 2006
Corey M. Angst, Ritu Agarwal and Janelle Downing
IT, Analytics, and Operations department, University of Maryland - Robert H. Smith School of Business and University of Maryland - Decision and Information Technologies Department
Downloads 238 (128,513)
Citation 4

Abstract:

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PHR, EHR, Personal Health Record, Electronic Health Record, Beliefs, Attitudes

15.

Central and Peripheral Routes to Sustained Technology Usage

Robert H. Smith School Research Paper No. RHS 06-014
Number of pages: 24 Posted: 26 May 2006
Corey M. Angst and Ritu Agarwal
IT, Analytics, and Operations department and University of Maryland - Robert H. Smith School of Business
Downloads 153 (192,415)
Citation 2

Abstract:

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attitude, behavior, compliance, identification, internalization, ELM, CRM, IT use

16.

Unraveling the 'Social' in Social Norms: The Conditioning Effect of User Connectivity

Number of pages: 42 Posted: 22 Mar 2017
Che-Wei Liu, Guodong (Gordon) Gao and Ritu Agarwal
Indiana University Bloomington - Kelley School of Business, University of Maryland - R.H. Smith School of Business and University of Maryland - Robert H. Smith School of Business
Downloads 139 (209,248)
Citation 1

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Social norms, social connections, goal setting, goal attainment, goal setting theory, heterogeneous treatment effect

17.

Reciprocity or Self-Interest? Leveraging Digital Social Connections for Healthy Behavior

Number of pages: 58 Posted: 11 May 2018 Last Revised: 05 Apr 2019
Che-Wei Liu, Guodong (Gordon) Gao and Ritu Agarwal
Indiana University Bloomington - Kelley School of Business, University of Maryland - R.H. Smith School of Business and University of Maryland - Robert H. Smith School of Business
Downloads 106 (254,839)

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Reciprocity, Self-Interest, Healthy Behavior, Financial Incentive, Social Connections, Social Closeness

18.

The When and Why of Abandonment: The Role of Organizational Differences in Medical Technology Lifecycles

Fox School of Business Research Paper No. 16-003, Robert H. Smith School Research Paper No. RHS 2711924
Number of pages: 36 Posted: 08 Jan 2016 Last Revised: 16 Dec 2016
University of Minnesota - Twin Cities - Carlson School of Management, University of Maryland - Robert H. Smith School of Business, University of Maryland - Robert H. Smith School of Business and University of Maryland - Robert H. Smith School of Business
Downloads 100 (265,235)
Citation 1

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technology abandonment, organizational incentives, norms of science, financial incentives, healthcare, medical devices, medical guidelines, econometric analysis

19.

Catch Me If You Can — Detecting Fraudulent Online Reviews of Doctors Using Deep Learning

Number of pages: 38 Posted: 24 Feb 2019
Simon Fraser University, Beedie School of Business, University of Maryland, Robert H. Smith School of Business, University of Maryland - R.H. Smith School of Business and University of Maryland - Robert H. Smith School of Business
Downloads 90 (283,956)

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Deep Learning, Online Reviews, Fraud Detection, Human Biases, Healthcare

20.

Determinants of mHealth Effectiveness: Evidence from a Large-Scale Experiment

Number of pages: 52 Posted: 19 May 2018 Last Revised: 21 Jul 2019
University of Maryland, Robert H. Smith School of Business, Veritas Health Systems - Washington Office, University of Maryland - R.H. Smith School of Business and University of Maryland - Robert H. Smith School of Business
Downloads 76 (314,689)

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mHealth, Healthcare, Social Support, Cesarean Section, Field Experiment

21.

The Role of Individual and Organizational Expertise in the Adoption of New Practices

Number of pages: 55 Posted: 19 May 2018
University of Minnesota - Twin Cities - Carlson School of Management, University of Maryland - Robert H. Smith School of Business, University of Maryland - Robert H. Smith School of Business and University of Maryland - Robert H. Smith School of Business
Downloads 74 (319,539)

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information adoption, physician decision making, expert decision making, deliberate practice, healthcare, medical guidelines

22.

Personal Research, Second Opinions, and the Diagnostic Effort of Experts

Robert H. Smith School Research Paper No. RHS 2809834
Number of pages: 81 Posted: 17 Jul 2016 Last Revised: 29 Dec 2016
Ritu Agarwal, Che-Wei Liu and Kislaya Prasad
University of Maryland - Robert H. Smith School of Business, Indiana University Bloomington - Kelley School of Business and University of Maryland - Robert H. Smith School of Business
Downloads 68 (334,724)

Abstract:

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Expert services, information acquisition, personal research, second opinions, credence goods

23.

Friend or Foe? The Interaction Between Human and Artificial Intelligence on Performance in Medical Chart Coding

Number of pages: 36 Posted: 24 Jun 2019 Last Revised: 21 Aug 2019
University of Maryland, Robert H. Smith School of Business, University of Maryland - R.H. Smith School of Business and University of Maryland - Robert H. Smith School of Business
Downloads 23 (504,878)

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artificial intelligence, productivity, worker skills, healthcare, medical coding, circadian rhythm

24.

Technology-Enabled Transformations in U.S. Health Care: Early Findings on Personal Health Records and Individual Use

Posted: 26 Sep 2008
Ritu Agarwal and Corey M. Angst
University of Maryland - Robert H. Smith School of Business and IT, Analytics, and Operations department

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Health Information Technology, Personal Health Records, Electronic Health Records, Electronic Medical Records, HIT, PHR, EHR, EMR, eHealth

25.

Wireless Communication Role in Patient Response Time: A Study of Vocera Integration with a Nurse Call System

Posted: 25 Sep 2008
Rensselaer Polytechnic Institute (RPI) - Lally School of Management & Technology, IT, Analytics, and Operations department, University of Maryland - Decision and Information Technologies Department and University of Maryland - Robert H. Smith School of Business

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26.

The Autonomy-Control Dilemma: Motivation, Ability and the Adoption of Electronic Health Record Systems by Physician Practices

Posted: 25 Sep 2008
affiliation not provided to SSRN, University of Maryland - Robert H. Smith School of Business, affiliation not provided to SSRN and IT, Analytics, and Operations department

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Electronic Health Record System, EHR, Ability, Motivation, Motivation-Ability Framework, Self Determination Theory (SDT), Adoption, Physician Practices, Health IT

27.

Determinants of Willingness to Voluntarily Disclose Quality of Care Information among California Hospitals

Posted: 25 Sep 2008
University of Maryland - Robert H. Smith School of Business, IT, Analytics, and Operations department, affiliation not provided to SSRN, University of Maryland - Decision and Information Technologies Department and University of California, San Francisco (UCSF) - Institute for Health Policy Studies

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Quality Disclosure, CHART, HIT, Transparency Initiatives

28.

The Performance Impacts of Coaching: A Multilevel Analysis using Hierarchical Linear Modeling

Posted: 25 Sep 2008
Ritu Agarwal, Corey M. Angst and Massimo Magni
University of Maryland - Robert H. Smith School of Business, IT, Analytics, and Operations department and Bocconi University - Department of Management and Technology

Abstract:

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HLM, coaching, job satisfaction

29.

Propensity, Susceptibility, Infectiousness, and Proximity: Predicting Organizational Diffusion of Electronic Medical Records

Posted: 25 Sep 2008
IT, Analytics, and Operations department, University of Maryland - Robert H. Smith School of Business and Michigan State University - Department of Accounting & Information Systems

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electronic medical record, diffusion, propensity, susceptibility, infectiousness, spatial proximity

30.

Adoption of Electronic Health Records in the Presence of Privacy Concerns: The Elaboration Likelihood Model and Individual Persuasion

Posted: 25 Sep 2008
Corey M. Angst and Ritu Agarwal
IT, Analytics, and Operations department and University of Maryland - Robert H. Smith School of Business

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Privacy, ELM, EHR, CFIP, Attitude

31.

Bid or Buy? Individual Shopping Traits as Predictors of Strategic Exit in Online Auctions

Posted: 25 Sep 2008
IT, Analytics, and Operations department, University of Maryland - Robert H. Smith School of Business and Rensselaer Polytechnic Institute (RPI) - Lally School of Management & Technology

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Shopping traits, behavioral predictors, auctions, online auctions, strategic exit, Buy-it-Now, impulse buying, trait competitiveness, hedonic need, product knowledge

32.

Reconceptualizing Compatibility Beliefs in Technology Acceptance

Posted: 25 Sep 2008
Elena Karahanna, Ritu Agarwal and Corey M. Angst
University of Georgia - C. Herman and Mary Virginia Terry College of Business, University of Maryland - Robert H. Smith School of Business and IT, Analytics, and Operations department

Abstract:

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compatibility, technology acceptance

33.

Multilevel Investigation of Influence and Extensiveness of Individual Technology Use

Posted: 24 Sep 2008 Last Revised: 25 Sep 2008
Corey M. Angst, Ritu Agarwal and Massimo Magni
IT, Analytics, and Operations department, University of Maryland - Robert H. Smith School of Business and Bocconi University - Department of Management and Technology

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multilevel analysis, IT use, longitudinal, ELM, compliance, identification, internalization

34.

Marketspace or Marketplace? Online Information Search and Channel Outcomes in Auto Retailing

Posted: 17 Sep 2008
Rensselaer Polytechnic Institute (RPI) - Lally School of Management & Technology, University of Maryland - Robert H. Smith School of Business, University of Maryland - Robert H. Smith School of Business, University of Maryland - Robert H. Smith School of Business and Volkswagen of America

Abstract:

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Online Infomediaries, Information Need Fulfillment, Auto Retailing, Value Chain