Sally K. Widener

Clemson University

Associate Professor

Clemson, SC 29634

United States

SCHOLARLY PAPERS

18

DOWNLOADS
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8,905

CITATIONS
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Top 22,067

in Total Papers Citations

29

Scholarly Papers (18)

1.

The Impact of Service Operations Failures on Customer Satisfaction: Evidence on How Failures and Their Source Affect What Matters to Customers

Number of pages: 37 Posted: 02 Apr 2007
Shannon W. Anderson, Scott Baggett and Sally K. Widener
University of California, Davis - Graduate School of Management, Rice University and Clemson University
Downloads 1,424 (12,498)
Citation 4

Abstract:

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service operations, customer satisfaction, attribution theory, failure recovery, airline industry

2.

Doing Quantitative Field Research in Management Accounting

Number of pages: 47 Posted: 02 Nov 2005
Shannon W. Anderson and Sally K. Widener
University of California, Davis - Graduate School of Management and Clemson University
Downloads 1,360 (13,466)

Abstract:

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Field research, methods, quantitative analysis, field studies, management accounting education

3.

An Empirical Analysis of the Levers of Control Framework

AAA Management Accounting Section 2006 Meeting Paper
Number of pages: 47 Posted: 31 Jul 2005
Sally K. Widener
Clemson University
Downloads 1,338 (13,817)
Citation 2

Abstract:

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levers of control, performance measurement system, diagnostic controls, interactive controls, belief system, boundary system, performance

4.

Accounting for a Lean Environment

AAA 2011 Management Accounting Section (MAS) Meeting Paper
Number of pages: 52 Posted: 15 Aug 2010
Frances A. Kennedy, Sally K. Widener and Rosemary Fullerton
Clemson University - School of Accountancy & Legal Studies, Clemson University and Utah State University - School of Accountancy
Downloads 1,337 (13,817)

Abstract:

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Lean Accounting, Value Stream Costing, Lean Manufacturing, Management Control, Survey Analysis, Structural Equation Modeling

5.

Complementarities in Organizational Design: Empirical Evidence from the New Economy

Simon School of Business Working Paper No. FR 03-01
Number of pages: 55 Posted: 21 Jan 2003
University of Lausanne - Department of Accounting and Control, Ithaca College and Clemson University
Downloads 1,018 (20,894)
Citation 6

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Complementarity, Management Control System, Organizational Design, Internet, Incentive Compensation, Delegation, Performance Evaluation

6.

Creativity and Control: A Paradox. Evidence from the Levers of Control Framework

AAA 2015 Management Accounting Section (MAS) Meeting
Number of pages: 48 Posted: 16 Aug 2014 Last Revised: 13 Nov 2014
Roland F. Spekle, Hilco J. van Elten and Sally K. Widener
Nyenrode Business University, Erasmus School of Health Policy & Management and Clemson University
Downloads 802 (29,487)

Abstract:

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management control, system of controls, creativity, empowerment, levers of control

7.

Balancing Control Structures: An Empirical Analysis of the Levers of Control Framework

AAA 2014 Management Accounting Section (MAS) Meeting Paper
Number of pages: 50 Posted: 19 Aug 2013 Last Revised: 28 Nov 2013
Anne-Marie Kruis, Roland F. Spekle and Sally K. Widener
Nyenrode University, Nyenrode Business University and Clemson University
Downloads 382 (76,246)
Citation 1

Abstract:

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Levers of Control Framework, Balance, Management Control, Cluster Analysis, Configuration Theory

8.

The Effects of Perceptions of Performance Measurement Characteristics on the Workforce

AAA 2010 Management Accounting Section (MAS) Meeting Paper
Number of pages: 52 Posted: 07 Aug 2009 Last Revised: 11 Dec 2009
Laurie L. Burney and Sally K. Widener
Mississippi State University - School of Accountancy and Clemson University
Downloads 280 (107,853)

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Strategic performance measurement systems, organizational justice, behavioral theory, structural equation models, field research

9.

An Examination of the Control System Used to Manage Autonomy

AAA 2010 Management Accounting Section (MAS) Meeting Paper
Number of pages: 45 Posted: 02 Aug 2009 Last Revised: 12 Jan 2010
Anne-Marie Kruis and Sally K. Widener
Nyenrode University and Clemson University
Downloads 226 (134,347)

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management control, delegation, output control, action accountability control, subjectivity

10.

Managerial Influence in Performance Measurement System Design: A Recipe for Success?

AAA 2012 Management Accounting Section (MAS) Meeting Paper
Number of pages: 35 Posted: 13 Aug 2011
Anne-Marie Kruis and Sally K. Widener
Nyenrode University and Clemson University
Downloads 220 (137,890)

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manager influence, performance measurement systems, failure, design, status congruence theory

11.

Socialization Mechanisms and Goal Congruence

AAA 2014 Management Accounting Section (MAS) Meeting Paper
Number of pages: 42 Posted: 18 Aug 2013
Frances A. Kennedy and Sally K. Widener
Clemson University - School of Accountancy & Legal Studies and Clemson University
Downloads 145 (199,759)
Citation 1

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goal congruence, management control, socialization mechanisms, beliefs, mentoring, peer pressure

12.

Sifting Through the Inconsistencies of Organizational Learning and Management Control

Number of pages: 53 Posted: 18 Aug 2012 Last Revised: 01 Jan 2013
Michael Lee and Sally K. Widener
Boise State University and Clemson University
Downloads 142 (203,144)
Citation 1

Abstract:

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Management control, organizational learning, firm performance, mediating, structural equation models

13.

Insights into the Relationships between Personnel Control, Action Control, and Intrinsic Motivation

Number of pages: 53 Posted: 17 Aug 2018
Amy Donnelly, Frances A. Kennedy and Sally K. Widener
Clemson University, Clemson University - School of Accountancy & Legal Studies and Clemson University
Downloads 104 (256,566)

Abstract:

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incentives, motivation, management controls, autonomy

14.

Examining Multi-Element Control Systems: Evidence from the Public Sector

AAA 2019 Management Accounting Section (MAS) Meeting
Number of pages: 36 Posted: 17 Aug 2018 Last Revised: 28 Feb 2019
Roland F. Spekle, Frank Verbeeten and Sally K. Widener
Nyenrode Business University, University of Amsterdam - Faculty of Economics and Business, Amsterdam Business School and Clemson University
Downloads 71 (324,803)

Abstract:

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Performance Measurement, Management Control, Contractibility, Systems of Control, Linear Systems, Public Sector

15.

The Ethical Content of the Control System and the Importance of Peer Managers Being Good Apples

AAA 2019 Management Accounting Section (MAS) Meeting
Number of pages: 57 Posted: 16 Aug 2018 Last Revised: 01 Dec 2018
University of Hamburg, Clemson University and Clemson University
Downloads 56 (366,744)

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management control systems, levers of control, ethical behavior, ethical work climate, performance

16.

Managing the Review Process in Accounting Research: Advice from Authors and Editors

Posted: 02 Feb 2014 Last Revised: 16 Jun 2016
Derek W. Dalton, Nancy L. Harp, Derek Oler and Sally K. Widener
Clemson University, Clemson University, Texas Tech University - Rawls College of Business and Clemson University

Abstract:

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accounting research, doctoral education

17.

The Use of Management Control Mechanisms to Mitigate Moral Hazard in the Decision to Outsource

Journal of Accounting Research, Forthcoming
Posted: 13 Jan 2012
Karen Sedatole, Dimitris Vrettos and Sally K. Widener
Goizueta Business School, affiliation not provided to SSRN and Clemson University

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Managerial risk aversion, Stock options, Risk-taking incentives, Monitoring, CEO Compensation, Transaction costs, Outsourcing, Management Control

18.

Measuring Multiple Stakeholder Costs and Benefits for Improved Decision-Making

Posted: 17 Jul 2006
Marc J Epstein and Sally K. Widener
Rice University - Jesse H. Jones Graduate School of Business and Clemson University

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Performance measures, decision-facilitating information, corporate social responsibility, field study