Paulo Goes

University of Arizona - Department of Management Information Systems

Salter Professor and Department Head

AZ

United States

  • University of Arizona - Department of Management Information Systems

SCHOLARLY PAPERS

14

DOWNLOADS
Rank 38,837

SSRN RANKINGS

Top 38,837

in Total Papers Downloads

2,233

SSRN CITATIONS
Rank 21,064

SSRN RANKINGS

Top 21,064

in Total Papers Citations

46

CROSSREF CITATIONS

10

Scholarly Papers (14)

Actions:
Email selected abstracts
1.

Do Incentive Hierarchies Induce User Effort? Evidence from an Online Knowledge Exchange

Forthcoming, Information Systems Research
Number of pages: 37 Posted: 23 Mar 2014 Last Revised: 10 Dec 2021
Paulo Goes, Chenhui Guo and Mingfeng Lin
University of Arizona - Department of Management Information Systems, Michigan State University - Department of Accounting & Information Systems and Scheller College of Business, Georgia Institute of Technology
Downloads 383 (134,300)
Citation 30

Abstract:

Loading...

online knowledge exchange; motivation; status; incentive hierarchy; goals; effort; user-generated content

2.

Production of Online Word-of-Mouth: Peer Effects and the Moderation of User Characteristics

Production and Operations Management, 28(7): 1621-1640
Number of pages: 44 Posted: 17 Jan 2017 Last Revised: 16 Nov 2020
Yang Wang, Paulo Goes, Zaiyan Wei and Daniel D. Zeng
Purdue University - Krannert School of Management, University of Arizona - Department of Management Information Systems, Purdue University - Daniels School of Business and University of Arizona - Department of Management Information Systems
Downloads 309 (169,382)
Citation 3

Abstract:

Loading...

online reviews, user-generated content, peer effects, natural experiments

3.

All That Glitters Is Not Gold: The Impact of Certification Costs In Online Labor Markets

NET Institute Working Paper No. 12-02
Number of pages: 83 Posted: 24 Oct 2012 Last Revised: 23 May 2023
Jiaru Bai, Qiang Gao, Paulo Goes and Mingfeng Lin
Stony Brook University, Zicklin School of Business, City University of New York, University of Arizona - Department of Management Information Systems and Scheller College of Business, Georgia Institute of Technology
Downloads 275 (191,074)

Abstract:

Loading...

Certification Test Cost, Online Labor Market, Contract Rates and Price, Service Quality

4.

When More Is Less: Field Evidence on Unintended Consequences of Multitasking

Management Science, Forthcoming
Number of pages: 46 Posted: 16 Feb 2017
Paulo Goes, Noyan Ilk, Mingfeng Lin and J. Leon Zhao
University of Arizona - Department of Management Information Systems, Florida State University, Scheller College of Business, Georgia Institute of Technology and Chinese University of Hong Kong, Shenzhen
Downloads 231 (227,001)
Citation 5

Abstract:

Loading...

Multitasking, Customer Satisfaction, Service Operations, Information Systems

5.

Moving from Data-Constrained to Data-Enabled Research: Experiences and Challenges in Collecting, Validating, and Analyzing Large-Scale E-Commerce Data

Statistical Sciences, Forthcoming
Number of pages: 36 Posted: 14 Nov 2006
Ravi Bapna, Paulo Goes, Ram D. Gopal and James R. Marsden
Indian School of Business, University of Arizona - Department of Management Information Systems, University of Connecticut - Department of Operations & Information Management and University of Connecticut - Department of Operations & Information Management
Downloads 199 (260,637)
Citation 2

Abstract:

Loading...

Large scale Internet data, web crawling agents, online auctions, music file sharing

6.

Multiplex Social Influence in a Freemium Context: Evidence from Online Social Games

decision support systems, forthcoming
Number of pages: 34 Posted: 06 Nov 2015 Last Revised: 13 Dec 2021
Chenhui Guo, Xi Chen, Paulo Goes and Cheng Zhang
Michigan State University - Department of Accounting & Information Systems, Zhejiang University - School of Management, University of Arizona - Department of Management Information Systems and Fudan University, School of Management
Downloads 194 (266,662)

Abstract:

Loading...

online social game, freemium model, premium features, social networks, social influence

7.

Social Influence and Monetization of Freemium Social Games

Journal of Management Information Systems, 36(3), pp: 730-754
Number of pages: 51 Posted: 08 Jul 2020
Bin Fang, Eric Zheng, Qiang Ye and Paulo Goes
Xiamen University, University of Texas at Dallas, Harbin Institute of Technology, School of Management and University of Arizona - Department of Management Information Systems
Downloads 161 (313,568)
Citation 5

Abstract:

Loading...

freemium social gaming, cohesion, Simmelian tie

8.

Effect of Market Information on Bidder Attrition in Online Auction Markets

Number of pages: 50 Posted: 15 Jun 2021 Last Revised: 02 Aug 2021
Hossein Ghasemkhani, Paulo Goes and Arvind K Tripathi
Purdue University - Krannert School of Management, University of Arizona - Department of Management Information Systems and The University of Kansas
Downloads 146 (340,095)

Abstract:

Loading...

Online Auction Markets, Expectation of Supply and Demand, Bidder Attrition, Behavioral Economics

9.

When is the Right Time to Refresh Knowledge Discovered From Data?

Operations Research 61(1), 2013
Number of pages: 57 Posted: 12 Jul 2013
Xiao Fang, Olivia R. Liu Sheng and Paulo Goes
Lerner College of Business and Economics, University of Delaware, University of Utah - David Eccles School of Business and University of Arizona - Department of Management Information Systems
Downloads 128 (376,478)
Citation 2

Abstract:

Loading...

data mining, knowledge management, knowledge refreshing, Markov decision process, big data analytics

10.

Using “Super Apps” in Online Retailing Operations: Evidence from a Large Hotel Chain

Production and Operations Management, forthcoming.
Number of pages: 33 Posted: 23 Aug 2016 Last Revised: 25 May 2023
Chenhui Guo, Bin Zhang, Xi Chen and Paulo Goes
Michigan State University - Department of Accounting & Information Systems, Texas A&M University, Zhejiang University - School of Management and University of Arizona - Department of Management Information Systems
Downloads 127 (378,678)

Abstract:

Loading...

super app, online retailing operation, retailing platforms, hotel chain, spillover effect, cannibalization effect

11.

How Good is the Generalized Second-Price Mechanism?

Proceedings of 20th Workshop on Information Technologies and Systems, 2010
Number of pages: 6 Posted: 02 Jan 2011
Linjing Li, Daniel Dajun Zeng and Paulo Goes
Chinese Academy of Sciences (CAS) - Institute of Automation, University of Arizona - Department of Management Information Systems and University of Arizona - Department of Management Information Systems
Downloads 80 (517,834)

Abstract:

Loading...

GSP, VCG, Mechanism Design, Weak Revenue Equivalence, Keyword Auction

12.

Understanding Willingness-to-Pay Formation of Repeat Bidders in Sequential Online Auctions

Information Systems Research, 21(4), 907-924. https://doi.org/10.1287/isre.1080.0216 , The University of Auckland Business School Research Paper Series
Posted: 02 Nov 2021
Paulo Goes, Gilbert G. Karuga and Arvind K Tripathi
University of Arizona - Department of Management Information Systems, University of Kansas and The University of Kansas

Abstract:

Loading...

sequential online auctions, bidding behavior, willingness to pay, demand reduction

13.

Bidding Behavior Evolution in Sequential Auctions: Characterization and Analysis

MIS Quarterly, 36(4), 1021–1042. https://doi.org/10.2307/41703496, The University of Auckland Business School Research Paper Series
Posted: 02 Nov 2021
Paulo Goes, Gilbert G. Karuga and Arvind K Tripathi
University of Arizona - Department of Management Information Systems, University of Kansas and The University of Kansas

Abstract:

Loading...

Sequential online auctions, bidding behavior, bidding strategies, auction design

14.

Matching Customer Inquiry with Agent Specialty: A Text-Analytic Framework to Reduce Routing Transfer Rates in Online Service Centers

Posted: 01 Nov 2017 Last Revised: 27 Apr 2018
Paulo Goes, Noyan Ilk and Guangzhi Shang
University of Arizona - Department of Management Information Systems, Florida State University and Florida State University - College of Business

Abstract:

Loading...