Xun Xu

California State University, Stanislaus

Turlock, CA 95382

United States

  • California State University, Stanislaus

SCHOLARLY PAPERS

2

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803

TOTAL CITATIONS

1

Scholarly Papers (2)

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1.

The Psychology of Virtual Queue: When Waiting Feels Less Like Waiting

Vanderbilt Owen Graduate School of Management Research Paper Forthcoming
Number of pages: 44 Posted: 01 Oct 2021
Kejia Hu, Xun Xu and Ao Qu
University of Oxford, Saïd Business School, California State University, Stanislaus and Vanderbilt University
Downloads 746 (70,077)
Citation 1

Abstract:

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virtual queue, perceived waiting time, customer complaints, customer satisfaction, online customer reviews

2.

Does Engagement Data Induce Target User Consumption of Recommended Content Feeds?

Georgetown McDonough School of Business Research Paper No. 4554769
Number of pages: 35 Posted: 18 Sep 2023
Shiliang Cui, Steven W. Day, Lalitha Dhamotharan, Joshua Ignatius, V Kumar and Xun Xu
Georgetown University - McDonough School of Business, Zhejiang University, University of Exeter Business School, Aston University - Aston Business School, Brock University - Goodman School of Business and California State University, Stanislaus
Downloads 57 (735,810)

Abstract:

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User engagement, recommended content feeds, digital content, signaling