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Simone Balvers

Tilburg University - Tilburg University School of Economics and Management

P.O. Box 90153

Tilburg, 5000 LE

Netherlands

  • Tilburg University - Tilburg University School of Economics and Management

SCHOLARLY PAPERS

3

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659

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Scholarly Papers (3)

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1.

Presales Agent, Call Center, or Mobile App? The Impact of Multichannel Ordering on Nanostore Ordering Behavior

Number of pages: 40 Posted: 29 Oct 2025
Simone Balvers, Youssef Boulaksil and Jan C. Fransoo
Tilburg University - Tilburg University School of Economics and Management, United Arab Emirates University (UAEU) and Tilburg University - Tilburg University School of Economics and Management
Downloads 387 (190,168)

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digitalization, multichannel ordering, nanostores, emerging markets, traditional retail

2.

Lead Time Optimism: The Impact of Supply Timing Uncertainty on Ordering Behavior

Number of pages: 44 Posted: 01 Dec 2023 Last Revised: 10 Mar 2026
Simone Balvers, Eirini Spiliotopoulou and Jan C. Fransoo
Tilburg University - Tilburg University School of Economics and Management, Tilburg University - Tilburg University School of Economics and Management and Tilburg University - Tilburg University School of Economics and Management
Downloads 230 (331,797)

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behavioral operations, supply uncertainty, nanostores, experiments

3.

Reducing Frictions while Shopping In-Store - The Effect of using a Mobile App Scan & Go Technology on Consumer Purchasing Behavior

Number of pages: 37 Posted: 11 Feb 2026
Simone Balvers, Pedro Amorim and Jan C. Fransoo
Tilburg University - Tilburg University School of Economics and Management, Universidade do Porto and Tilburg University - Tilburg University School of Economics and Management
Downloads 42 (1,196,171)

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Digitalization, Retail Operations, Retail Technology, Scan & Go Technology, Self-Service Technology, SST