Achal Bassamboo

Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS)

Donald P. Jacobs Scholar in Managerial Economics and Decision Sciences

2001 Sheridan Road

Evanston, IL 60208

United States

SCHOLARLY PAPERS

24

DOWNLOADS
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3,742

CITATIONS
Rank 25,323

SSRN RANKINGS

Top 25,323

in Total Papers Citations

10

Scholarly Papers (24)

1.

Learning from Inventory Availability Information: Evidence from Field Experiments on Amazon

Forthcoming, Management Science
Number of pages: 35 Posted: 12 Nov 2016 Last Revised: 02 Oct 2017
Ruomeng Cui, Dennis Zhang and Achal Bassamboo
Goizueta Business School, Emory University, Washington University in St. Louis - John M. Olin Business School and Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS)
Downloads 466 (56,395)

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Learning, Inventory Availability, Consumer Behavior, Field Experiment, Panel Data, Retail Operations

2.
Downloads 378 (72,543)

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shelf availability, inventory-record inaccuracy, POMDP, optimal replenishment, retail analytics

3.

Scheduling Homogeneous Impatient Customers

Number of pages: 36 Posted: 20 Aug 2013 Last Revised: 03 Jul 2015
Achal Bassamboo and Ramandeep S. Randhawa
Downloads 368 (74,833)

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scheduling, control, reneging, abandonment

4.

Wisdom of Crowds: Forecasting Using Prediction Markets

Number of pages: 31 Posted: 27 Oct 2015 Last Revised: 02 Jun 2018
Achal Bassamboo, Ruomeng Cui and Antonio Moreno
Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS), Goizueta Business School, Emory University and Harvard University - Technology & Operations Management Unit
Downloads 306 (92,272)

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Wisdom of crowds, demand forecasting, price forecasting

5.

Service Systems with Dependent Service and Patience Times

Management Science, Forthcoming
Number of pages: 39 Posted: 10 Jan 2017 Last Revised: 12 Oct 2017
Chenguang (Allen) Wu, Achal Bassamboo and Ohad Perry
Hong Kong University of Science and Technology, Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS) and Northwestern University - Department of Industrial Engineering and Management Sciences
Downloads 284 (100,530)

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Service Systems, Dependence, Fluid Approximation, Bivariate Dependence Order, Copulas, Capacity Sizing

6.

Portfolio Credit Risk with Extremal Dependence

Number of pages: 31 Posted: 15 Jul 2005
Achal Bassamboo, Sandeep Juneja and Assaf Zeevi
Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS), Tata Institute of Fundamental Research (TIFR) and Columbia Business School - Decision Risk and Operations
Downloads 250 (114,428)
Citation 2

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Portfolio, credit, asymptotics, simulation, importance sampling, rare events, risk management

7.

Bounded Rationality in Service Systems

Forthcoming, Manufacturing & Service Operations Management
Number of pages: 23 Posted: 08 Oct 2010 Last Revised: 25 Dec 2012
Tingliang Huang, Gad Allon and Achal Bassamboo
Carroll School of Management, Boston College, University of Pennsylvania - The Wharton School and Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS)
Downloads 199 (143,000)
Citation 3

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Behavioral operations, bounded rationality, customer behavior, queueing systems, service operations, social welfare

8.

Information Sharing in Supply Chains: An Empirical and Theoretical Valuation

Management Science 61(11):2803-2824, 2015
Number of pages: 37 Posted: 06 Oct 2013 Last Revised: 27 Mar 2017
Ruomeng Cui, Gad Allon, Achal Bassamboo and Jan A. Van Mieghem
Goizueta Business School, Emory University, University of Pennsylvania - The Wharton School, Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS) and Northwestern University - Kellogg School of Management
Downloads 188 (150,682)

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supply chain, information sharing, information distortion, decision deviation, time series, forecast accuracy, empirical forecasting, ARIMA process

9.

Understanding Customers Retrial in Call Centers: Preferences for Service Quality and Service Speed

Number of pages: 32 Posted: 21 Sep 2016
Kejia Hu, Gad Allon and Achal Bassamboo
Vanderbilt University - Operations Management, University of Pennsylvania - The Wharton School and Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS)
Downloads 169 (165,753)

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Retrial Behavior, First-Contact Resolution, Customer Service, Service Speed and Quality, Call Center, Empirical Operations Management, Structural Model

10.
Downloads 163 (171,107)

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baggage fees, airlines, operations management, revenue management

11.
Downloads 154 (179,449)

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Dynamic Pricing, Welfare Analysis, Inventory Management, Revenue Management

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Menu Cost, Dynamic Pricing, Ordering, Revenue Management, Welfare Analysis

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worker poaching, passive recruiting, supply chain, capacity management, staffing

14.
Downloads 99 (251,014)
Citation 1

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Cheap Talk, Inventory, Information, Availability, Signaling, Newsvendor

15.

The Reference Effect of Delay Announcements: A Field Experiment

Kelley School of Business Research Paper No. 17-26
Number of pages: 37 Posted: 05 Apr 2017
Qiuping Yu, Gad Allon and Achal Bassamboo
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, University of Pennsylvania - The Wharton School and Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS)
Downloads 97 (254,373)

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Loss Aversion in Time, Delay Announcements, Field Experiment, Structural Estimation

16.

'We Will Be Right with You': Managing Customers with Vague Promises

Number of pages: 42 Posted: 20 Oct 2008
Gad Allon, Achal Bassamboo and Itai Gurvich
University of Pennsylvania - The Wharton School, Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS) and Northwestern University
Downloads 86 (274,554)
Citation 1

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17.

How Do Delay Announcements Shape Customer Behavior? An Empirical Study

Management Science, Forthcoming, Kelley School of Business Research Paper No. 15-63
Number of pages: 47 Posted: 29 Aug 2015
Qiuping Yu, Gad Allon and Achal Bassamboo
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, University of Pennsylvania - The Wharton School and Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS)
Downloads 80 (286,921)

Abstract:

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delay announcement; patience time; customer abandonment; structural estimation

18.

Managing Customer Expectations and Priorities in Service Systems

Number of pages: 55 Posted: 30 Aug 2015
Qiuping Yu, Gad Allon, Achal Bassamboo and Seyed Iravani
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, University of Pennsylvania - The Wharton School, Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS) and Northwestern University - Department of Industrial Engineering and Management Sciences
Downloads 73 (302,643)

Abstract:

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delay announcements; heterogenous customers; priority queue; information asymmetry; cheap talk

19.

Skill Management in Large-Scale Service Marketplaces

Number of pages: 47 Posted: 23 Sep 2015 Last Revised: 29 Mar 2017
Gad Allon, Achal Bassamboo and Eren Cil
University of Pennsylvania - The Wharton School, Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS) and University of Oregon - Department of Decision Sciences
Downloads 44 (388,732)

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Service marketplaces, skill management, flexible resources, price competition, non-cooperative game theory.

20.

On a Data-Driven Method for Staffing Large Call Centers

Operations Research 57, no. 3: 417-726.
Number of pages: 13 Posted: 21 Oct 2011
Achal Bassamboo and Assaf Zeevi
Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS) and Columbia Business School - Decision Risk and Operations
Downloads 32 (431,180)
Citation 2

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21.
Downloads 23 (475,081)

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inventory production, stochastic models, programming, linear, applications, queues, networks, flexibility, newsvendor networks

22.

Large-Scale Service Marketplaces: The Role of the Moderating Firm

Management Science, 58 (10), 2012
Number of pages: 33 Posted: 23 Jul 2015
Gad Allon, Achal Bassamboo and Eren Cil
University of Pennsylvania - The Wharton School, Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS) and University of Oregon - Department of Decision Sciences
Downloads 20 (491,585)
Citation 1

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Service operations, Fluid models, Asymptotic analysis, Large games, Non-cooperative game theory

23.

Pointwise Stationary Fluid Models for Stochastic Processing Networks

Manufacturing & Service Operations Management, Vol. 11, No. 1, pp. 70-89, Winter 2009
Number of pages: 20 Posted: 21 Oct 2011
Achal Bassamboo, J. Michael Harrison and Assaf Zeevi
Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS), Stanford Graduate School of Business and Columbia Business School - Decision Risk and Operations
Downloads 11 (541,286)

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24.

A Little Flexibility is All You Need: On the Asymptotic Value of Flexible Capacity in Parallel Queuing Systems

Operations Research 2012 INFORMS, Vol. 60, No. 6, November–December 2012, pp. 1423–1435
Number of pages: 13 Posted: 08 Jun 2016
Downloads 9 (552,273)

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flexibility; capacity optimization; queueing network; diffusion approximation.