New Kandy Rd
Malabe
Sri Lanka
Sri Lanka Institute of Information Technology (SLIIT)
Bank, Customer Satisfaction, Service Quality, SERVQUAL
Collaboration, COVID-19, Outsourcing, Small–Medium Enterprises (SMEs), Supply chain resilience
Collaboration, COVID-19, Outsourcing, Small Medium Enterprises (SMEs), Supply Chain Resilience
Business resilience planning, COVID-19, Micro and small-scale entrepreneur, Resilience measures, Sri Lanka