Xuan Zhang

Walmart Global Tech

Sunnyvale, CA 94086

United States

  • Walmart Global Tech

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Diamond in the Rough? Detecting and Summarizing Product Defects from Online User Generated Contents

Number of pages: 48 Posted: 16 Feb 2022
Xuan Zhang, Zhilei Qiao, Natasha Zhang Foutz, Wenqi Shen and Weiguo Fan
Walmart Global Tech, University of Alabama at Birmingham, University of Virginia, Virginia Tech and University of Iowa
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Abstract:

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Product Defect Discovery, Probabilistic Defect Model, User Generated Content (UGC), Social Media, Text Analysis, Mitigation in Marketing