Deena Costa

University of Michigan at Ann Arbor

500 S. State Street

Ann Arbor, MI 48109

United States

  • University of Michigan at Ann Arbor

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Can Employees' Past Helping Behavior Be Used to Improve Shift Scheduling? Evidence from ICU Nurses

Number of pages: 40 Posted: 05 Apr 2022 Last Revised: 09 May 2023
Zhaohui (Zoey) Jiang, John Silberholz, Yixin (Iris) Wang, Deena Costa and Michael Sjoding
Carnegie Mellon University - David A. Tepper School of Business, University of Michigan, Stephen M. Ross School of Business, University of Illinois at Urbana-Champaign - Gies College of Business, University of Michigan at Ann Arbor and University of Michigan at Ann Arbor - University of Michigan Medical Center (Michigan Medicine)
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Abstract:

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Nurse scheduling, organizational citizenship behavior, hospital operations, empirical operations