Ariel Schilkrut

SCOPIX

SVP Customer Solutions

1350 Bayshore Hwy

Ste 665

Burlingame, CA 94010

United States

SCHOLARLY PAPERS

3

DOWNLOADS
Rank 20,799

SSRN RANKINGS

Top 20,799

in Total Papers Downloads

2,541

SSRN CITATIONS
Rank 31,247

SSRN RANKINGS

Top 31,247

in Total Papers Citations

20

CROSSREF CITATIONS

4

Scholarly Papers (3)

1.

Measuring the Effect of Queues on Customer Purchases

Columbia Business School Research Paper No. 12/23
Number of pages: 41 Posted: 26 May 2011 Last Revised: 15 Dec 2012
Yina Lu, Andres Musalem, Marcelo Olivares and Ariel Schilkrut
Columbia University - Columbia Business School, Universidad de Chile, University of Chile and SCOPIX
Downloads 1,586 (11,884)
Citation 20

Abstract:

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queuing, service operations, retail, choice modeling, empirical research, operations/marketing interface

2.

Managing Customer Relationships through Price and Service Quality

IESE Business School Working Paper No. 750
Number of pages: 32 Posted: 09 Sep 2008
Massachusetts Institute of Technology (MIT) - Sloan School of Management, IESE Business School - University of Navarra and SCOPIX
Downloads 737 (36,942)
Citation 8

Abstract:

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3.

Retail in High Definition: Monitoring Customer Assistance through Video Analytics

Columbia Business School Research Paper No. 15-73
Number of pages: 37 Posted: 22 Aug 2015 Last Revised: 11 Feb 2016
Andres Musalem, Marcelo Olivares and Ariel Schilkrut
Universidad de Chile, University of Chile and SCOPIX
Downloads 218 (153,443)
Citation 6

Abstract:

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empirical OM, Service Operations, Marketing/OM interface, Retail Planning, OM Practice, hazard models, staffing decisions