Amy J. Schmitz

Ohio State University (OSU) - Michael E. Moritz College of Law

Professor, John Deaver Drinko-Baker & Hostetler Chair in Law

55 West 12th Avenue

Columbus, OH 43210

United States

Cyberjustice Lab

Montreal

Canada

  • Ohio State University (OSU) - Michael E. Moritz College of Law

  • Cyberjustice Lab

SCHOLARLY PAPERS

72

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Top 3,579

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20,920

TOTAL CITATIONS
Rank 16,988

SSRN RANKINGS

Top 16,988

in Total Papers Citations

50

Ideas:
“  exploring AI, data analytics and the law, including the utility of blockchain; smart contract dispute resolution; connecting ethics to action in online dispute resolution; exploring e-courts to expand access to justice; system design and best practices for technology in dispute resolution; arbitration in the age of Covid, and more  ”

  • Ohio State University (OSU) - Michael E. Moritz College of Law

  • Cyberjustice Lab

Scholarly Papers (72)

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1.

Online Dispute Resolution for Smart Contracts

2019 Journal of Dispute Resolution 103, University of Missouri School of Law Legal Studies Research Paper No. 2019-11
Number of pages: 24 Posted: 27 Jun 2019
Amy J. Schmitz and Colin Rule
Ohio State University (OSU) - Michael E. Moritz College of Law and Modria
Downloads 1,262 (34,566)
Citation 9

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dispute resolution, online dispute resolution, online, dispute, resolution, blockchain, cryptocurrencies, smart contracts, technology, AI, bots

2.

Resolving NFT and Smart Contract Disputes

in The Cambridge Handbook on the Law and Policy of NFTs (Cambridge 2023), Ohio State Legal Studies Research Paper No. 717
Number of pages: 21 Posted: 18 Jul 2022
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 918 (54,391)
Citation 2

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ODR, ADR, online dispute resolution, legal tech, legal technology, dispute resolution, blockchain, smart contracts, NFTs, metaverse

3.

ODR and Innovation in the United States

This is a Draft August 25, 2020; Edited Version is Amy J. Schmitz and Jan Martinez, ODR and Innovation in the United States, in ONLINE DISPUTE RESOLUTION: THEORY AND PRACTICE: A TREATISE ON TECHNOLOGY AND DISPUTE RESOLUTION (Wahab, Katsh and Eds., 2021)., University of Missouri School of Law Legal Studies Research Paper No. 2021-22
Number of pages: 26 Posted: 03 Sep 2021
Amy J. Schmitz and Janet Martinez
Ohio State University (OSU) - Michael E. Moritz College of Law and Stanford Law School
Downloads 758 (70,474)

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ODR, legal tech, innovation, e-commerce, online arbitration, online mediation, mediation, arbitration, Covid-19, dispute system design, online dispute resolution, civil procedure

4.

Measuring 'Access to Justice' in the Rush to Digitize

88 Fordham Law Review 2381 (2020), University of Missouri School of Law Legal Studies Research Paper No. 2020-15
Number of pages: 27 Posted: 19 May 2020
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 729 (74,471)
Citation 7

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ODR, Online Dispute Resolution, ethics, fairness, due process, law and technology, ADR, Alternative Dispute Resolution, empirical, access to justice, A2J, empirical studies

5.

ODR Providers Operating in the U.S.

Schmitz, A. and Martinez, J., ODR Providers Operating in the U.S. to be included in their book chapter, ODR in the United States, in Online Dispute Resolution: Theory and Practice: A Treatise on Technology and Dispute Resolution (Mohamed S. Abdel Wahab, Ethan Katsh and Daniel Rainey Eds. 2020)., University of Missouri School of Law Legal Studies Research Paper No. 2020-14
Number of pages: 11 Posted: 13 May 2020 Last Revised: 27 Aug 2020
Amy J. Schmitz and Janet Martinez
Ohio State University (OSU) - Michael E. Moritz College of Law and Stanford Law School
Downloads 719 (75,548)
Citation 1

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ODR, Online Dispute Resolution, ethics, fairness, due process, law and technology, ADR, Alternative Dispute Resolution, empirical, charts, ADR providers, ODR providers

6.

Untangling the Privacy Paradox in Arbitration

Kansas Law Review, Vol. 54, p. 1211, 2006, U of Colorado Law Legal Studies Research Paper No. 08-31
Number of pages: 45 Posted: 19 Nov 2008
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 685 (80,246)

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arbitration, privacy, confidentiality, transparency

7.

Researching Online Dispute Resolution to Expand Access to Justice

Ohio State Legal Studies Research Paper No. 680, Amy J. Schmitz, Lola Akin Ojelabi and John Zeleznikow, Researching Online Dispute Resolution to Expand Access to Justice, GIUSTIZIA CONSENSUALE (CONSENSUAL JUSTICE) 269-303 (2022).
Number of pages: 37 Posted: 28 Jan 2022 Last Revised: 03 Mar 2022
Amy J. Schmitz, Lola Akin Ojelabi and John Zeleznikow
Ohio State University (OSU) - Michael E. Moritz College of Law, Graduate School of Business and Law, RMIT University, Melbourne Australia and Victoria University - Victoria University of Technology
Downloads 672 (82,252)
Citation 1

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ODR, ADR, online dispute resolution, legal tech, legal technology, dispute resolution, A2J, access to justice, research

8.

Intelligent Legal Tech to Empower Self-Represented Litigants

Downloads 644 (86,851)
Citation 2

Intelligent Legal Tech to Empower Self-Represented Litigants

Ohio State Legal Studies Research Paper No. 688, 23 COLUMBIA SCIENCE AND TECHNOLOGY LAW REVIEW 142-190 (2022) at https://journals.library.columbia.edu/index.php/stlr/article/view/9391/4800
Number of pages: 51 Posted: 10 Mar 2022 Last Revised: 05 Apr 2022
Amy J. Schmitz and John Zeleznikow
Ohio State University (OSU) - Michael E. Moritz College of Law and Victoria University - Victoria University of Technology
Downloads 644 (85,674)
Citation 2

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Data Analytics, AI, Artificial Intelligence, ODR, online dispute resolution, A2J, Access to Justice, Legal Technology, Legal Tech, Technology, Dispute Resolution, Covid-19

Intelligent Legal Tech to Empower Self-Represented Litigants

University of Missouri School of Law Legal Studies Research Paper No. 2021-24
Posted: 15 Sep 2021
Amy J. Schmitz and John Zeleznikow
Ohio State University (OSU) - Michael E. Moritz College of Law and Victoria University - Victoria University of Technology

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Data Analytics, AI, Artificial Intelligence, ODR, online dispute resolution, A2J, Access to Justice, Legal Technology, Legal Tech, Technology, Dispute Resolution, Covid-19

9.

Beneficial and Ethical ODR for Family Issues

59 Family Court Review 250 (April 2021), University of Missouri School of Law Legal Studies Research Paper No. 2020-11
Number of pages: 23 Posted: 27 Mar 2020 Last Revised: 29 Apr 2021
Amy J. Schmitz and Leah Wing
Ohio State University (OSU) - Michael E. Moritz College of Law and Legal Studies Program, Department of Political Science, U. of Massachusetts Amherst
Downloads 638 (87,931)

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ODR, Online Dispute Resolution, family law, family, ethics, fairness, due process, law and technology

10.

A Blueprint for Online Dispute Resolution System Design

Journal of Internet Law, Forthcoming, University of Missouri School of Law Legal Studies Research Paper No. 2018-07
Number of pages: 20 Posted: 16 Jan 2018
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 611 (92,927)

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Consumers, ODR, Online Dispute Resolution, Dispute Resolution, Merchant, eCommerce, Payments, Systems, Design, Arbitration

11.

Metaverse Arbitration for Resolving Blockchain Disputes 1.0....

Ohio State Legal Studies Research Paper No. 713
Number of pages: 3 Posted: 24 Jun 2022
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 603 (94,490)
Citation 1

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arbitration, blockchain, NFTs, smart contracts, ODR, online dispute resolution, legal technology, technology, innovation

12.

Expanding Access to Remedies Through E-Court Initiatives

67 Buffalo Law Review 89 (2019), University of Missouri School of Law Legal Studies Research Paper No. 2019-07
Number of pages: 76 Posted: 18 Apr 2019
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 564 (102,829)
Citation 6

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ODR, Consumers, AI, artificial intelligence, public dispute, Online Dispute Resolution, Dispute Resolution, Merchant, eCommerce, Payments, Systems, Design, Arbitration online, arbitration, dispute, business-to-consumer, B2C, F2F, face-to-face, OArb, access, justice, consumers, ODR, merchant, global

13.

Lessons Learned on Ebay

Amy J. Schmitz and Colin Rule, THE NEW HANDSHAKE: ONLINE DISPUTE RESOLUTION AND THE FUTURE OF CONSUMER PROTECTION, Chapter 3, Lessons Learned on EBay, pp. 33 - 46 (American Bar Association Section on Dispute Resolution 2017)(Prepublication Draft), University of Missouri School of Law Legal Studies Research Paper No. 2018-08
Number of pages: 15 Posted: 22 Jan 2018 Last Revised: 24 Jul 2020
Amy J. Schmitz and Colin Rule
Ohio State University (OSU) - Michael E. Moritz College of Law and Modria
Downloads 559 (103,955)

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consumer, consumer protection, online dispute resolution, ODR, remedies, ecommerce, eBay, handshake

14.

Dangers of Digitizing Due Process

Draft to be Edited and Included in Published Proceedings with Cyberjustice Laboratory, University of Missouri School of Law Legal Studies Research Paper No. 2020-01
Number of pages: 27 Posted: 27 Jan 2020
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 545 (107,310)
Citation 1

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ADR, Technology, ODR, Online Dispute Resolution, Access to Justice, A2J, eCourts, Law & Technology, Dispute Resolution, Due Process, AI, Artificial Intelligence, Digitization

15.

Arbitration in the Age of COVID: Examining Arbitration's Move Online

22 CARDOZO J. CONFLICT RESOL. 245 (2021), University of Missouri School of Law Legal Studies Research Paper No. 2020-27
Number of pages: 49 Posted: 28 Sep 2020 Last Revised: 16 Mar 2021
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 512 (115,924)

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arbitration, online arbitration, ODR, online dispute resolution, supreme court, online hearings, federal arbitration act, FAA, COVID-19, pandemic

16.

Evolution and Emerging Issues in Consumer Online Dispute Resolution (ODR)

Ohio State Legal Studies Research Paper No. 714 , An edited and updated version will be published in The Cambridge Handbook on Emerging Issues at the Intersection of Commercial Law and Technology (Nancy Kim ed., 2022)
Number of pages: 18 Posted: 29 Jun 2022 Last Revised: 13 Jan 2023
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 478 (125,908)
Citation 1

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ODR, ADR, online dispute resolution, legal tech, legal technology, dispute resolution, A2J, access to justice, empirical research, alternative dispute resolution, courts, legal education

17.

‘Drive-Thru’ Arbitration in the Digital Age: Empowering Consumers Through Regulated ODR

Baylor Law Review, Vol. 62, p. 178, 2010, U of Colorado Law Legal Studies Research Paper No. 10-18
Number of pages: 68 Posted: 16 Jun 2010
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 442 (138,365)
Citation 2

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arbitration, contracts, consumer rights, consumer law, dispute resolution

18.

Remedy Realities in Business-to-Consumer Contracting

58 Arizona Law Review 213 (2016), University of Missouri School of Law Legal Studies Research Paper No. 2016-10
Number of pages: 50 Posted: 10 Jun 2016
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 435 (141,667)
Citation 1

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consumer, contracts, contracting, remedy, business, Braucher, B2C, online, dispute, ODR, remedies

19.

There's an 'App' for That: Developing Online Dispute Resolution to Empower Economic Development

Notre Dame Journal of Law, Ethics and Public Policy, Forthcoming, University of Missouri School of Law Legal Studies Research Paper No. 2018-06
Number of pages: 41 Posted: 16 Jan 2018
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 426 (144,336)

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ODR, online dispute resolution, remedies, e-commerce, consumer, consumers, B2C, cross border, business-to-consumer

20.

Access to Consumer Remedies in the Squeaky Wheel System

Pepperdine Law Review, Vol. 39, pp. 279-366, 2012, Colorado Law School Paper No. 12-04
Number of pages: 87 Posted: 19 Mar 2012
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 402 (154,314)
Citation 1

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contracts, consumer protection, dispute resolution, ADR, empirical studies, behavioral economics, e-contracts, online contracts, form terms

21.

Consumer Redress in the United States

Downloads 352 (178,818)
Citation 1

Consumer Redress in the United States

THE TRANSFORMATION OF CONSUMER DISPUTE RESOLUTION IN THE EUROPEAN UNION: A RENEWED APPROACH TO CONSUMER PROTECTION, ___ (Oxford Univ. Press, 2016, Forthcoming), U of Colorado Law Legal Studies Research Paper No. 15-16
Number of pages: 33 Posted: 26 Nov 2015
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 182 (344,769)

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Arbitration,ADR,ODR,Consumer Redress,Complaint Handling,Small Claims Key,contracts,consumer protection,dispute resolution,law and society,remedies,e-contracts,sales,consumer contracts,e-Commerce,ADR,ODR,online dispute resolution,international law,UNCITRAL,international dispute resolution

Consumer Redress in the United States

The New Regulatory Framework For Consumer Dispute Resolution, 325-350 (Oxford Univ. Press 2016), University of Missouri School of Law Legal Studies Research Paper No. 2017-10
Number of pages: 33 Posted: 13 Mar 2017
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 170 (366,497)
Citation 1

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Arbitration, ADR, ODR, Consumer Redress, Complaint Handling, Small ClaimsKey Words: contracts, consumer protection, dispute resolution, law and society, remedies, e-contracts, sales, consumer contracts, e-Commerce, ADR, ODR, online dispute resolution, international law, UNCITRAL, international disp

22.

Making Smart Contracts 'Smarter' with Arbitration

American Arbitration Association website (Forthcoming) , University of Missouri School of Law Legal Studies Research Paper No. 2020-18
Number of pages: 7 Posted: 10 Jul 2020 Last Revised: 24 Jul 2020
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 339 (186,361)

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smart contracts, arbitration, blockchain, dispute, arbitration, contracts, commercial, technology

23.

The New Handshake: Where We Are Now

International Journal of Online Dispute Resolution 2016 (3) 2, University of Missouri School of Law Legal Studies Research Paper No. 2017-18
Number of pages: 19 Posted: 28 Jun 2017
Amy J. Schmitz and Colin Rule
Ohio State University (OSU) - Michael E. Moritz College of Law and Modria
Downloads 328 (193,044)

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consumers, consumer protection, online dispute resolution (ODR), remedies, e-commerce

24.

Ordering Online Arbitration in the Age of COVID … and Beyond

University of Missouri School of Law Legal Studies Research Paper No. 2021-21
Number of pages: 10 Posted: 03 Sep 2021
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 322 (196,813)

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Arbitration, ODR, online dispute resolution, OArb, online arbitration, international arbitration, Covid, FAA, federal arbitration act, dispute resolution, ADR

25.

Reviving the 'New Handshake' in the Wake of Epidemics

University of Missouri School of Law Legal Studies Research Paper No. 2020-10
Number of pages: 19 Posted: 16 Mar 2020 Last Revised: 23 Mar 2020
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 306 (208,000)
Citation 1

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Covid-19, ODR, access to justice, A2J, Online Dispute Resolution, dispute resolution, consumer, ecommerce, e-commerce, Zoom, telemedicine, handshake, Rule, remedies

26.

Real Feedback from Real People: Emphasizing User-Centric Designs for Court ODR

DISPUTE RESOLUTION MAGAZINE VOL 26, NO 2, pp. 6-12 (2020) , University of Missouri School of Law Legal Studies Research Paper No. 2020-16
Number of pages: 8 Posted: 01 Jun 2020
Heather Kulp, Heather Kulp and Amy J. Schmitz
Negotiation and Mediation Clinical ProgramNew Hampshire Judicial Branch and Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 283 (225,692)

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ODR, Online Dispute Resolution, ethics, fairness, due process, law and technology, ADR, Alternative Dispute Resolution, empirical, access to justice, A2J, empirical studies.

27.

Secret Consumer Scores and Segmentations: Separating Consumer 'Haves' from 'Have-Nots'

Michigan State Law Review, p. 1411, 2014, U of Colorado Law Legal Studies Research Paper No. 15-6
Number of pages: 65 Posted: 13 Jun 2015
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 255 (250,935)
Citation 3

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contracts, consumer protection, e-contracts, consumer contracts, Big Data, data privacy, data protection, FCRA, debt, Fair Credit Reporting Act, discrimination, consumer rights, consumer law, privacy, marketing

28.

Blockchain Can Empower Stateless Refugees

Law360 Perspectives, December 2, 2018, University of Missouri School of Law Legal Studies Research Paper No. 2018-36
Number of pages: 10 Posted: 07 Dec 2018
Amy J. Schmitz and Jeffrey M. Aresty
Ohio State University (OSU) - Michael E. Moritz College of Law and Independent
Downloads 238 (268,595)

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Blockchain, refugees, identify, stateless

29.

Sex Matters: Considering Gender in Consumer Contracts

Cardozo Journal of Law & Gender, Vol. 19, pp. 437-509, 2013, U of Colorado Law Legal Studies Research Paper No. 13-5
Number of pages: 74 Posted: 16 May 2013
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 231 (276,528)

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contracts, consumer protection, empirical studies, behavioral economics, law and society, gender, discrimination, contract theory, remedies, e-contracts, sales, debt, financial education, consumer contracts, financial literacy

30.

American Exceptionalism in Consumer Arbitration

Loyola University Chicago International Law Review, Vol. 10, No. 1, 2013, U of Colorado Law Legal Studies Research Paper No. 13-7
Number of pages: 25 Posted: 16 May 2013
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 217 (293,516)

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contracts, arbitration, international arbitration, European Union, comparative law, consumer protection, dispute resolution, ADR, ODR, online dispute resolution, e-contracts, international law, UNCITRAL, consumer contracts

31.

Legislating in the Light: Considering Empirical Data in Crafting Arbitration Reforms

Harvard Negotiation Law Review, Vol. 15, No. 115, 2010, U of Colorado Law Legal Studies Research Paper No. 10-19
Number of pages: 81 Posted: 16 Jun 2010
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 217 (293,516)

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arbitration, contracts, consumer rights, consumer law, dispute resolution

32.

Pizza-Box Contracts: True Tales of Consumer Contracting Culture

Wake Forest Law Review, pp. 863-901, 2010, U of Colorado Law Legal Studies Research Paper No. 11-10
Number of pages: 40 Posted: 13 May 2011
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 213 (298,729)

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arbitration, confidentiality, dispute resolution, contracts, Federal Arbitration Act, ADR

33.

Chapter 1. Responsible Use of AI in Civil Dispute Resolution

Ohio State Legal Studies Research Paper No. 870
Number of pages: 19 Posted: 25 Jul 2024
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 207 (306,892)

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Artificial Intelligence, mediation, online mediation, ODR, e-courts, online dispute resolution, legal tech, legal technology, AI, dispute resolution, A2J, access to justice, alternative dispute resolution, courts, legal processes, judicial process, innovation

34.

Online Arbitration Protocols

University of Missouri School of Law Legal Studies Research Paper No. 2021-13
Number of pages: 16 Posted: 28 Jul 2021
Amy J. Schmitz and Claire Mendes
Ohio State University (OSU) - Michael E. Moritz College of Law and University of Missouri School of Law
Downloads 199 (318,431)

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ODR, OArb, online arbitration, arbitration, Covid-19, online dispute resolution, civil procedure

35.

Females on the Fringe: Considering Gender in Payday Lending Policy

Chicago-Kent Law Review, Vol. 89, Iss. 1, 2014, U of Colorado Law Legal Studies Research Paper No. 14-1
Number of pages: 49 Posted: 23 Jan 2014
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 192 (329,028)
Citation 2

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contracts, consumer protection, empirical studies, behavioral economics, law and society, gender, discrimination, contract theory, remedies, e-contracts, sales, debt, financial education, consumer contracts, financial literacy

36.

Refreshing Contractual Analysis of ADR Agreements by Curing Bipolar Avoidance of Modern Common Law

Harvard Negotiation Law Review, Vol. 9, No. 1, 2004, U of Colorado Law Legal Studies Research Paper No. 08-26
Number of pages: 75 Posted: 21 Sep 2008
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 188 (335,493)

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contract, consumer, dispute resolution, consumer law, commercial law, arbitration, Federal Arbitration Act, ADR agreement

37.

Curing Consumer Warranty Woes Through Regulated Arbitration

Ohio State Journal on Dispute Resolution, Vol. 23, No. 627, 2007-2008, U of Colorado Law Legal Studies Research Paper No. 08-23
Number of pages: 61 Posted: 21 Sep 2008
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 185 (340,485)

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contract, consumer, dispute resolution, consumer law, commercial law, arbitration, statutory remedies, warranty remedies, Magnuson-Moss Warranty Act, MMWA

38.

Picking the Proper Technological Tool for Problem-Solving in Arbitration

This chapter has been revised and published as Amy J. Schmitz, Picking the Proper Problem-Solving Tool in Arbitration in Transforming Arbitration (Maud Piers & Sean McCarthy editors, Radboud University 2025)., Ohio State Legal Studies Research Paper No. 808
Number of pages: 17 Posted: 23 Oct 2023 Last Revised: 17 Jan 2025
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 171 (365,137)

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ODR, OArb, arbitration, online dispute resolution, legal tech, legal technology, AI, metaverse, blockchain, dispute resolution, A2J, access to justice, alternative dispute resolution, courts, legal education

39.

Making Smart Contracts 'Smarter' with Online Arbitration (Contratos Inteligentes ‘Mais Inteligentes’ Com Arbitragem)

Ohio State Legal Studies Research Paper No. 718, Schmitz, Amy J., “Tornando Contratos Inteligentes ‘Mais Inteligentes’ Com Arbitragem” in Dierle Nunes, Paulo Lucon and Isadora Werneck (eds), Direito Processual e Tecnologia: Os Impactos da Virada Tecnológica no Âmbito Mundial, vol 1 (1st ed Editora Juspodivm 2022), translated by Julia Rosa, 2022
Number of pages: 11 Posted: 12 Aug 2022
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 170 (367,027)

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ODR, smart contracts, arbitration, legaltech, dispute resolution, ADR, ODR, OArb, online arbitration

40.

Ethical Considerations in Drafting and Enforcing Consumer Arbitration Clauses

South Texas Law Review, Vol. 49, No. 841, 2008, U of Colorado Law Legal Studies Research Paper No. 08-32
Number of pages: 39 Posted: 23 Nov 2008
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 170 (367,027)

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consumer arbitration, professional conduct, ethics

41.

Technology Driven Racial Reconciliation: A Practical Guide for the Use of Technology in Truth Commissions

38 Ohio St. J. on Disp. Resol. 59
Number of pages: 22 Posted: 24 Jul 2022 Last Revised: 13 Jul 2023
Oladeji Tiamiyu, Amy J. Schmitz and Colin Rule
University of Denver Sturm College of Law, Ohio State University (OSU) - Michael E. Moritz College of Law and Modria
Downloads 168 (370,868)
Citation 1

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Truth Commissions, Reconciliation, Technology, Access to Justice

42.

2023: The Year of OArb

Ohio State Legal Studies Research Paper No. 754
Number of pages: 4 Posted: 25 Jan 2023
Amy J. Schmitz and Colin Rule
Ohio State University (OSU) - Michael E. Moritz College of Law and Modria
Downloads 159 (388,761)

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ODR, OArb, arbitration, online dispute resolution, legal tech, legal technology, dispute resolution, A2J, access to justice, empirical research, alternative dispute resolution, courts, legal education

43.

Embracing Unconscionability's Safety Net Function

Alabama Law Review, Vol. 58, No. 73, 2006-2007, U of Colorado Law Legal Studies Research Paper No. 08-24
Number of pages: 47 Posted: 21 Sep 2008
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 159 (388,761)
Citation 1

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unconscionability, formalism, contractual unfairness, contract, consumer, dispute resolution, consumer law, commercial law, arbitration

44.

Consideration of 'Contracting Culture' in Enforcing Arbitration Provisions

St. John's Law Review, Vol. 81, pp. 123-172, 2007, U of Colorado Law Legal Studies Research Paper No. 08-25
Number of pages: 51 Posted: 21 Sep 2008
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 157 (393,013)
Citation 1

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contract, consumer, dispute resolution, consumer law, commercial law, arbitration, pre-dispute arbitration provisions, form arbitration provisions, Federal Arbitration Act, contracting culture, fairness

45.

Assuming Silence in Arbitration

New Jersey Lawyer, p. 269, April 2011, U of Colorado Law Legal Studies Research Paper No. 11-09
Number of pages: 6 Posted: 14 May 2011
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 154 (399,477)

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arbitration, confidentiality, dispute resolution, ADR, contracts, Federal Arbitration Act

46.

Ending a Mud Bowl: Defining Arbitration's Finality Through Functional Analysis

Georgia Law Review, Vol. 37, pp. 123-204, 2002, U of Colorado Law Legal Studies Research Paper No. 06-41
Number of pages: 82 Posted: 09 Nov 2006
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 146 (417,244)

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ADR, arbitration, dispute resolution, contracts, equity, mediation, contracts to bargain, negotiation, Federal Arbitration Act, Uniform Arbitration Act

47.

Building on OArb Attributes in Pursuit of Justice

in: Arbitration in the Digital Age: The Brave New World of Arbitration, edited by Maud Piers, Christian Aschauer, Karl-Franzens, © Cambridge University Press, January 2018, ISBN: 9781108417907 , University of Missouri School of Law Legal Studies Research Paper No. 2018-10
Number of pages: 26 Posted: 06 Feb 2018 Last Revised: 08 Feb 2018
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 144 (421,790)
Citation 4

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online, arbitration, dispute, business-to-consumer, B2C, F2F, face-to-face, OArb, access, justice, consumers, ODR, merchant, global

48.

Confronting ADR Agreements' Contract/No-Contract Conundrum with Good Faith

DePaul Law Review, Vol. 56, p. 55, 2006, U of Colorado Law Legal Studies Research Paper No. 08-16
Number of pages: 53 Posted: 07 Sep 2008
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 142 (426,506)

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ADR, dispute resolution, contracts, good faith, mediation, contracts to bargain

49.

Comments of Financial Regulation and Consumer Protection Scholars, and Former Regulators on CFPB's RFI Regarding Bureau Public Reporting Practices of Consumer Complaint Information (Docket No. CFPB-2018-0006)

U of Texas Law, Public Law Research Paper, Indiana Legal Studies Research Paper No. 403
Number of pages: 23 Posted: 27 Jun 2018 Last Revised: 08 Nov 2018
Pamela Foohey, Angela K. Littwin and Amy J. Schmitz
University of Georgia School of Law, University of Texas School of Law and Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 134 (446,592)

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Consumer Financial Protection Bureau, CFPB, consumer law, consumer protection, consumer complaints, consumer complaint database

50.

Introducing the 'New Handshake' to Expand Remedies and Revive Responsibility in ECommerce

26 University of St. Thomas Law Review 522-550 (2014), U of Colorado Law Legal Studies Research Paper No. 15-7
Number of pages: 30 Posted: 14 Jun 2015
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 133 (449,265)

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contracts, consumer protection, arbitration, dispute resolution, behavioral economics, law and society, discrimination, contract theory, remedies, e-contracts, sales, consumer contracts, e-Commerce, ADR, ODR, online dispute resolution, international law, UNCITRAL, international dispute resolution

51.

Resolving a New Kind of Trade War Through ODR

University of Missouri School of Law Legal Studies Research Paper No. 2020-02
Number of pages: 6 Posted: 27 Jan 2020 Last Revised: 09 Feb 2020
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 131 (454,756)

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smart contracts, ODR, ADR, CMC, computer-mediated-communication, technology, online dispute resolution, blockchain, algorithms, ethereum, code, computer, digitize, design

52.

Enforcing Consumer and Capital Markets Law in the United States

Enforcing Consumer and Capital Markets Law in the United States, in ENFORCING CONSUMER AND CAPITAL MARKET LAW – THE DIESEL EMISSIONS SCANDAL (Beate Gsell and Thomas M.J. Möllers eds.( Intersentia 2020), University of Missouri School of Law Legal Studies Research Paper No. 2020-24
Number of pages: 26 Posted: 11 Aug 2020
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 124 (474,692)

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capital markets, comparative law, consumer rights, consumer law, class actions, markets law, deceptive trade practices, ethics, contracts, VW, auto claim, environmental law, fairness, due process

53.

Dangers of Deference to Form Arbitration Provisions

Nevada Law Journal, Vol. 9, pp. 37-57, 2007, U of Colorado Law Legal Studies Research Paper No. 08-17
Number of pages: 22 Posted: 07 Sep 2008
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 124 (474,692)

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Contracts, Arbitration, Federal Arbitration Act, ADR, Procedure, Empirical Studies, Law and Society, Law and Culture

54.

Considering Uber Technologies Inc v Heller Under US Law

1 Can J. Com. Arb. 163 (2020), University of Missouri School of Law Legal Studies Research Paper No. 2021-04
Number of pages: 20 Posted: 07 Apr 2021
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 123 (477,750)

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Uber, contract, unconscionability, unconscionable, FAA, remedy, arbitration, pre-dispute, unenforceable

55.

Arbitration Ambush in a Policy Polemic

Penn State Yearbook on Arbitration and Mediation, Vol. 3, p. 52, 2011, U of Colorado Law Legal Studies Research Paper No. 11-15
Number of pages: 42 Posted: 06 Oct 2011
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 122 (480,785)

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contracts, arbitration, dispute resolution, consumer law, e-contracts, online contracts, form terms, ADR, Federal Arbitration Act

56.

Promoting the Promise - Manufactured Homes Provide for Affordable Housing

U of Colorado Law Legal Studies Research Paper No. 06-40, Journal of Affordable Housing and Community Development Law, Vol. 13, No. 3, 2004
Number of pages: 34 Posted: 08 Nov 2006
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 122 (480,785)

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HUD, manufactured housing, affordable housing, consumer protection

57.

Addressing the Class Claim Conundrum with Online Dispute Resolution

2020 Journal of Dispute Resolution 361 (2020), University of Missouri School of Law Legal Studies Research Paper No. 2020-20
Number of pages: 31 Posted: 27 Jul 2020 Last Revised: 08 Sep 2020
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 118 (493,082)

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ODR, Online Dispute Resolution, class actions, consumer law, markets law, deceptive trade practices, ethics, contracts, VW, auto claim, environmental law, fairness, due process, law and technology, remedies, E.U. European Union, dispute, resolution, class action, class actions,

58.

Regulation Rash? Questioning the AFA's Approach for Protecting Arbitration Fairness

Banking & Financial Services Pol'y Rep, Vol. 28, No. 10, pp. 16-35, 2009, U of Colorado Law Legal Studies Research Paper No. 10-02
Number of pages: 20 Posted: 06 Feb 2010 Last Revised: 16 Jun 2010
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 117 (496,297)

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Arbitration, Contracts, Consumer Rights, Consumer Law, Dispute Resolution

59.

Nonconsensual Nonbinding = Nonsensical? Reconsidering Court-Connected Arbitration Programs

Cardozo Journal of Conflict Resolution, Vol. 10, pp. 587-625, 2009, U of Colorado Law Legal Studies Research Paper No. 10-01
Number of pages: 41 Posted: 06 Feb 2010 Last Revised: 11 Feb 2013
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 116 (499,609)

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arbitration, contracts, consumer rights, consumer law, dispute resolution

60.

Promover La Protección Del Consumidor a Través De La Resolución De Disputas En Línea (Promoting Consumer Protection through Online Dispute Resolution. In: Agudelo Mejía, D. A. et al. (Academic coordinators), (2020). New Dynamics of Procedural Law)

Promover la protección del consumidor a través de la resolución de disputas en línea. En: Agudelo Mejía, D. A. et al. (Coordinadores académicos), (2020). Nuevas dinámicas del Derecho Procesal. Sello editorial Universidad de Medellín: Medellín., University of Missouri School of Law Legal Studies Research Paper No. 2020-26
Number of pages: 36 Posted: 03 Sep 2020
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 107 (530,258)
Citation 1

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ODR, Online Dispute Resolution, ethics, fairness, due process, law and technology, ADR, Alternative Dispute Resolution, empirical, access to justice, A2J

61.

Building Bridges to Consumer Remedies in International eConflicts

Arkansas Law Review, Vol. 34, No. 4, p. 779, 2012, U of Colorado Law Legal Studies Research Paper No. 13-6
Number of pages: 18 Posted: 08 Jan 2015
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 105 (537,660)

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contracts, arbitration, international arbitration, European Union, comparative law, consumer protection, dispute resolution, ADR, ODR, online dispute resolution, e-contracts, international law, UNCITRAL, consumer contracts

62.

Mobile Home Mania? Protecting Procedurally Fair Arbitration in a Consumer Microcosm

Ohio State Journal on Dispute Resolution, Vol. 20, No. 2, 2005, U of Colorado Law Legal Studies Research Paper No. 06-43
Number of pages: 84 Posted: 16 Nov 2006
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 103 (545,235)

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arbitration, consumer protection, warranties, manufactured housing, dispute resolution

63.

Expanding Access to Remedies, Voice, and Possibly Justice in United States Court Online Dispute Resolution (ODR)

Ohio State Legal Studies Research Paper No. 851, Forthcoming, DRAFT book chapter to be edited and included in Digital Courts: Integrating Human and Artificial Intelligence (Oxford University Press, F. Esteban de la Rosa, P. Cortés & N. Marchal editors).
Number of pages: 21 Posted: 10 May 2024
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 101 (552,807)

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ODR, mediation, online mediation, e-courts, online dispute resolution, legal tech, legal technology, AI, dispute resolution, A2J, access to justice, alternative dispute resolution, courts, legal processes, empirical studies

64.

Introduction for The Arbitration Conversation: Insights and Wisdom from Experts in the Field

Ohio State Legal Studies Research Paper No. 834
Number of pages: 7 Posted: 27 Mar 2024
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 100 (556,632)

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civil process, arbitration, ADR, ODR, OArb, international arbitration, online dispute resolution, legal tech, legal technology, AI, metaverse, blockchain, dispute resolution, A2J, access to justice, alternative dispute resolution, courts, legal education

65.

Will the United States Remain Exceptional in Enforcing Predispute Arbitration Clauses in Consumer Contexts?

MARC. Revista de Medios Alternativos de Resolución de Conflictos, no 2, 34-39 (August 2021) at Venezuelan American Chamber of Commerce and Industry, https://issuu.com/cedca/docs/marc_2_2021, University of Missouri School of Law Legal Studies Research Paper No. 2021-19
Number of pages: 3 Posted: 26 Aug 2021
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 82 (629,507)

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Arbitration, ADR, Dispute Resolution, Consumer, Consumer Law

66.

Ensuring Remedies to Cure Cramming

14 Cardozo J. of Conflict Resolution 877-97 (2013), U of Colorado Law Legal Studies Research Paper No. 13-12
Number of pages: 23 Posted: 02 Jul 2013
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 78 (647,512)

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contracts, arbitration, consumer protection, dispute resolution, ADR, ODR, online dispute resolution, e-contracts, consumer contracts

67.

Clarifying Section 7 to Accommodate OArb

Ohio State Legal Studies Research Paper No. 797, The Federal Arbitration Act: Successes, Failures, and a Roadmap for Reform (Richard A. Bales & Jill I. Gross, editors, forthcoming 2024 Cambridge University Press).
Number of pages: 21 Posted: 31 Aug 2023
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 70 (686,573)

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ODR, OArb, arbitration, online dispute resolution, legal tech, legal technology, dispute resolution, A2J, access to justice, empirical research, alternative dispute resolution, courts, legal education

68.

Opening the Virtual Window: How On-line Processes Could Increase Access to Justice in the Criminal Legal System

Cardozo Journal of Conflict Resolution, Vol. 25, No. 2, 2024, pp. 177-228, Ohio State Legal Studies Research Paper No. 854, Texas A&M University School of Law Legal Studies Research Paper No. 24-28
Number of pages: 52 Posted: 07 Jun 2024
Amy J. Schmitz and Cynthia Alkon
Ohio State University (OSU) - Michael E. Moritz College of Law and Texas A&M University School of Law
Downloads 57 (761,182)

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69.

Providing an Escape for Inner-City Children: Creating a Federal Remedy for Educational Ills of Poor Urban Schools

78 Minnesota Law Review 1639 (1994), University of Missouri School of Law Legal Studies Research Paper No. 2018-26
Number of pages: 35 Posted: 02 Jul 2018
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 57 (761,182)

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children, inner-city, schools, urban, children, remedy, impoverished, vocational, educational

70.

Foundational Considerations for Using Technology in Dispute Resolution and Application to the Civil Resolution Tribunal

Ohio State Legal Studies Research Paper No. 891
Number of pages: 19 Posted: 18 Dec 2024
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law
Downloads 48 (823,441)

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ODR, AI, Artificial Intelligence, Dispute System Design, Civil Resolution Tribunal, CRT, Technology and Dispute Resolution, Online Dispute Resolution, Ethics, GenAI, Generative AI, Case Studies

71.

Capítulo XI. Towards a Human-Centric Future of Justice: Integrating ODR, AI and Industry 5.0 in Legal Systems

Ohio State Legal Studies Research Paper No. 894
Number of pages: 58 Posted: 07 Jan 2025
Amy J. Schmitz, Luis Alfonso Gomez and Colin Rule
Ohio State University (OSU) - Michael E. Moritz College of Law, Universidad Externado de Colombia and Facultad de Derecho de la Universidad de León
Downloads 34 (944,306)

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ODR, AI, Artificial Intelligence, Dispute System Design, Metaverse, Technology and Dispute Resolution, Online Dispute Resolution, Ethics, GenAI, Generative AI, Large Language Models, LLMs

72.

Building Trust in E-commerce Through Online Dispute Resolution

John A. Rothchild (ed.), Research Handbook on Electronic Commerce Law, Edward Elgar, 2016, Forthcoming, U of Colorado Law Legal Studies Research Paper No. 15-15
Posted: 01 Nov 2015
Amy J. Schmitz
Ohio State University (OSU) - Michael E. Moritz College of Law

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contracts, consumer protection, arbitration, dispute resolution, behavioral economics, law and society, discrimination, contract theory, remedies, e-contracts, sales, consumer contracts, e-Commerce, ADR, ODR, online dispute resolution, international law, UNCITRAL, international dispute resolution