Amy J. Schmitz

Ohio State University Moritz College of Law

Professor, John Deaver Drinko-Baker & Hostetler Chair in Law

55 West 12th Avenue

Columbus, OH 43210

United States

Cyberjustice Lab

Montreal

Canada

  • Ohio State University Moritz College of Law

  • Cyberjustice Lab

SCHOLARLY PAPERS

63

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SSRN CITATIONS
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16

CROSSREF CITATIONS

9

Ideas:
“  exploring AI, data analytics and the law, including the utility of blockchain; smart contract dispute resolution; connecting ethics to action in online dispute resolution; exploring e-courts to expand access to justice; system design and best practices for technology in dispute resolution; arbitration in the age of Covid, and more  ”

  • Ohio State University Moritz College of Law

  • Cyberjustice Lab

Scholarly Papers (63)

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1.

Online Dispute Resolution for Smart Contracts

2019 Journal of Dispute Resolution 103, University of Missouri School of Law Legal Studies Research Paper No. 2019-11
Number of pages: 24 Posted: 27 Jun 2019
Amy J. Schmitz and Colin Rule
Ohio State University Moritz College of Law and Modria
Downloads 806 (43,444)
Citation 3

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dispute resolution, online dispute resolution, online, dispute, resolution, blockchain, cryptocurrencies, smart contracts, technology, AI, bots

2.

Untangling the Privacy Paradox in Arbitration

Kansas Law Review, Vol. 54, p. 1211, 2006, U of Colorado Law Legal Studies Research Paper No. 08-31
Number of pages: 45 Posted: 19 Nov 2008
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 610 (62,542)

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arbitration, privacy, confidentiality, transparency

3.

ODR Providers Operating in the U.S.

Schmitz, A. and Martinez, J., ODR Providers Operating in the U.S. to be included in their book chapter, ODR in the United States, in Online Dispute Resolution: Theory and Practice: A Treatise on Technology and Dispute Resolution (Mohamed S. Abdel Wahab, Ethan Katsh and Daniel Rainey Eds. 2020)., University of Missouri School of Law Legal Studies Research Paper No. 2020-14
Number of pages: 11 Posted: 13 May 2020 Last Revised: 27 Aug 2020
Amy J. Schmitz and Janet Martinez
Ohio State University Moritz College of Law and Stanford Law School
Downloads 485 (83,166)

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ODR, Online Dispute Resolution, ethics, fairness, due process, law and technology, ADR, Alternative Dispute Resolution, empirical, charts, ADR providers, ODR providers

4.

Measuring 'Access to Justice' in the Rush to Digitize

88 Fordham Law Review 2381 (2020), University of Missouri School of Law Legal Studies Research Paper No. 2020-15
Number of pages: 27 Posted: 19 May 2020
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 464 (87,763)

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ODR, Online Dispute Resolution, ethics, fairness, due process, law and technology, ADR, Alternative Dispute Resolution, empirical, access to justice, A2J, empirical studies

5.

A Blueprint for Online Dispute Resolution System Design

Journal of Internet Law, Forthcoming, University of Missouri School of Law Legal Studies Research Paper No. 2018-07
Number of pages: 20 Posted: 16 Jan 2018
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 395 (105,729)

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Consumers, ODR, Online Dispute Resolution, Dispute Resolution, Merchant, eCommerce, Payments, Systems, Design, Arbitration

6.

Arbitration in the Age of COVID: Examining Arbitration's Move Online

22 CARDOZO J. CONFLICT RESOL. 245 (2021), University of Missouri School of Law Legal Studies Research Paper No. 2020-27
Number of pages: 49 Posted: 28 Sep 2020 Last Revised: 16 Mar 2021
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 391 (106,978)

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arbitration, online arbitration, ODR, online dispute resolution, supreme court, online hearings, federal arbitration act, FAA, COVID-19, pandemic

7.

Beneficial and Ethical ODR for Family Issues

59 Family Court Review 250 (April 2021), University of Missouri School of Law Legal Studies Research Paper No. 2020-11
Number of pages: 23 Posted: 27 Mar 2020 Last Revised: 29 Apr 2021
Amy J. Schmitz and Leah Wing
Ohio State University Moritz College of Law and Legal Studies Program, Department of Political Science, U. of Massachusetts Amherst
Downloads 387 (108,261)

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ODR, Online Dispute Resolution, family law, family, ethics, fairness, due process, law and technology

8.

‘Drive-Thru’ Arbitration in the Digital Age: Empowering Consumers Through Regulated ODR

Baylor Law Review, Vol. 62, p. 178, 2010, U of Colorado Law Legal Studies Research Paper No. 10-18
Number of pages: 68 Posted: 16 Jun 2010
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 358 (118,143)
Citation 2

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arbitration, contracts, consumer rights, consumer law, dispute resolution

9.

Lessons Learned on Ebay

Amy J. Schmitz and Colin Rule, THE NEW HANDSHAKE: ONLINE DISPUTE RESOLUTION AND THE FUTURE OF CONSUMER PROTECTION, Chapter 3, Lessons Learned on EBay, pp. 33 - 46 (American Bar Association Section on Dispute Resolution 2017)(Prepublication Draft), University of Missouri School of Law Legal Studies Research Paper No. 2018-08
Number of pages: 15 Posted: 22 Jan 2018 Last Revised: 24 Jul 2020
Amy J. Schmitz and Colin Rule
Ohio State University Moritz College of Law and Modria
Downloads 356 (118,855)

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consumer, consumer protection, online dispute resolution, ODR, remedies, ecommerce, eBay, handshake

10.

Access to Consumer Remedies in the Squeaky Wheel System

Pepperdine Law Review, Vol. 39, pp. 279-366, 2012, Colorado Law School Paper No. 12-04
Number of pages: 87 Posted: 19 Mar 2012
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 346 (122,634)
Citation 1

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contracts, consumer protection, dispute resolution, ADR, empirical studies, behavioral economics, e-contracts, online contracts, form terms

11.

Expanding Access to Remedies Through E-Court Initiatives

67 Buffalo Law Review 89 (2019), University of Missouri School of Law Legal Studies Research Paper No. 2019-07
Number of pages: 76 Posted: 18 Apr 2019
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 342 (124,253)
Citation 1

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ODR, Consumers, AI, artificial intelligence, public dispute, Online Dispute Resolution, Dispute Resolution, Merchant, eCommerce, Payments, Systems, Design, Arbitration online, arbitration, dispute, business-to-consumer, B2C, F2F, face-to-face, OArb, access, justice, consumers, ODR, merchant, global

12.

There's an 'App' for That: Developing Online Dispute Resolution to Empower Economic Development

Notre Dame Journal of Law, Ethics and Public Policy, Forthcoming, University of Missouri School of Law Legal Studies Research Paper No. 2018-06
Number of pages: 41 Posted: 16 Jan 2018
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 305 (140,194)

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ODR, online dispute resolution, remedies, e-commerce, consumer, consumers, B2C, cross border, business-to-consumer

13.

Dangers of Digitizing Due Process

Draft to be Edited and Included in Published Proceedings with Cyberjustice Laboratory, University of Missouri School of Law Legal Studies Research Paper No. 2020-01
Number of pages: 27 Posted: 27 Jan 2020
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 297 (144,097)

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ADR, Technology, ODR, Online Dispute Resolution, Access to Justice, A2J, eCourts, Law & Technology, Dispute Resolution, Due Process, AI, Artificial Intelligence, Digitization

14.

Consumer Redress in the United States

Downloads 258 (166,253)

Consumer Redress in the United States

THE TRANSFORMATION OF CONSUMER DISPUTE RESOLUTION IN THE EUROPEAN UNION: A RENEWED APPROACH TO CONSUMER PROTECTION, ___ (Oxford Univ. Press, 2016, Forthcoming), U of Colorado Law Legal Studies Research Paper No. 15-16
Number of pages: 33 Posted: 26 Nov 2015
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 141 (284,677)

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Arbitration,ADR,ODR,Consumer Redress,Complaint Handling,Small Claims Key,contracts,consumer protection,dispute resolution,law and society,remedies,e-contracts,sales,consumer contracts,e-Commerce,ADR,ODR,online dispute resolution,international law,UNCITRAL,international dispute resolution

Consumer Redress in the United States

The New Regulatory Framework For Consumer Dispute Resolution, 325-350 (Oxford Univ. Press 2016), University of Missouri School of Law Legal Studies Research Paper No. 2017-10
Number of pages: 33 Posted: 13 Mar 2017
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 117 (327,628)

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Arbitration, ADR, ODR, Consumer Redress, Complaint Handling, Small ClaimsKey Words: contracts, consumer protection, dispute resolution, law and society, remedies, e-contracts, sales, consumer contracts, e-Commerce, ADR, ODR, online dispute resolution, international law, UNCITRAL, international disp

15.

The New Handshake: Where We Are Now

International Journal of Online Dispute Resolution 2016 (3) 2, University of Missouri School of Law Legal Studies Research Paper No. 2017-18
Number of pages: 19 Posted: 28 Jun 2017
Amy J. Schmitz and Colin Rule
Ohio State University Moritz College of Law and Modria
Downloads 241 (177,636)

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consumers, consumer protection, online dispute resolution (ODR), remedies, e-commerce

16.

Remedy Realities in Business-to-Consumer Contracting

58 Arizona Law Review 213 (2016), University of Missouri School of Law Legal Studies Research Paper No. 2016-10
Number of pages: 50 Posted: 10 Jun 2016
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 225 (189,504)
Citation 1

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consumer, contracts, contracting, remedy, business, Braucher, B2C, online, dispute, ODR, remedies

17.

Reviving the 'New Handshake' in the Wake of Epidemics

University of Missouri School of Law Legal Studies Research Paper No. 2020-10
Number of pages: 19 Posted: 16 Mar 2020 Last Revised: 23 Mar 2020
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 216 (197,080)

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Covid-19, ODR, access to justice, A2J, Online Dispute Resolution, dispute resolution, consumer, ecommerce, e-commerce, Zoom, telemedicine, handshake, Rule, remedies

18.

Making Smart Contracts 'Smarter' with Arbitration

American Arbitration Association website (Forthcoming) , University of Missouri School of Law Legal Studies Research Paper No. 2020-18
Number of pages: 7 Posted: 10 Jul 2020 Last Revised: 24 Jul 2020
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 196 (215,487)

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smart contracts, arbitration, blockchain, dispute, arbitration, contracts, commercial, technology

19.

Researching Online Dispute Resolution to Expand Access to Justice

Ohio State Legal Studies Research Paper No. 680, Amy J. Schmitz, Lola Akin Ojelabi and John Zeleznikow, Researching Online Dispute Resolution to Expand Access to Justice, GIUSTIZIA CONSENSUALE (CONSENSUAL JUSTICE) 269-303 (2022).
Number of pages: 37 Posted: 28 Jan 2022 Last Revised: 03 Mar 2022
Amy J. Schmitz, Lola Akin Ojelabi and John Zeleznikow
Ohio State University Moritz College of Law, La Trobe Law School and Victoria University - Victoria University of Technology
Downloads 191 (220,443)

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ODR, ADR, online dispute resolution, legal tech, legal technology, dispute resolution, A2J, access to justice, research

20.

Secret Consumer Scores and Segmentations: Separating Consumer 'Haves' from 'Have-Nots'

Michigan State Law Review, p. 1411, 2014, U of Colorado Law Legal Studies Research Paper No. 15-6
Number of pages: 65 Posted: 13 Jun 2015
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 191 (220,443)
Citation 2

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contracts, consumer protection, e-contracts, consumer contracts, Big Data, data privacy, data protection, FCRA, debt, Fair Credit Reporting Act, discrimination, consumer rights, consumer law, privacy, marketing

21.

Real Feedback from Real People: Emphasizing User-Centric Designs for Court ODR

DISPUTE RESOLUTION MAGAZINE VOL 26, NO 2, pp. 6-12 (2020) , University of Missouri School of Law Legal Studies Research Paper No. 2020-16
Number of pages: 8 Posted: 01 Jun 2020
Heather Kulp, Heather Kulp and Amy J. Schmitz
Negotiation and Mediation Clinical ProgramNew Hampshire Judicial Branch and Ohio State University Moritz College of Law
Downloads 185 (226,589)

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ODR, Online Dispute Resolution, ethics, fairness, due process, law and technology, ADR, Alternative Dispute Resolution, empirical, access to justice, A2J, empirical studies.

22.

Pizza-Box Contracts: True Tales of Consumer Contracting Culture

Wake Forest Law Review, pp. 863-901, 2010, U of Colorado Law Legal Studies Research Paper No. 11-10
Number of pages: 40 Posted: 13 May 2011
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 177 (235,400)

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arbitration, confidentiality, dispute resolution, contracts, Federal Arbitration Act, ADR

23.

Blockchain Can Empower Stateless Refugees

Law360 Perspectives, December 2, 2018, University of Missouri School of Law Legal Studies Research Paper No. 2018-36
Number of pages: 10 Posted: 07 Dec 2018
Amy J. Schmitz and Jeffrey M. Aresty
Ohio State University Moritz College of Law and Independent
Downloads 174 (238,876)

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Blockchain, refugees, identify, stateless

24.

Ordering Online Arbitration in the Age of COVID … and Beyond

University of Missouri School of Law Legal Studies Research Paper No. 2021-21
Number of pages: 10 Posted: 03 Sep 2021
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 168 (245,970)

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Arbitration, ODR, online dispute resolution, OArb, online arbitration, international arbitration, Covid, FAA, federal arbitration act, dispute resolution, ADR

25.

American Exceptionalism in Consumer Arbitration

Loyola University Chicago International Law Review, Vol. 10, No. 1, 2013, U of Colorado Law Legal Studies Research Paper No. 13-7
Number of pages: 25 Posted: 16 May 2013
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 163 (252,352)

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contracts, arbitration, international arbitration, European Union, comparative law, consumer protection, dispute resolution, ADR, ODR, online dispute resolution, e-contracts, international law, UNCITRAL, consumer contracts

26.

Sex Matters: Considering Gender in Consumer Contracts

Cardozo Journal of Law & Gender, Vol. 19, pp. 437-509, 2013, U of Colorado Law Legal Studies Research Paper No. 13-5
Number of pages: 74 Posted: 16 May 2013
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 160 (256,380)

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contracts, consumer protection, empirical studies, behavioral economics, law and society, gender, discrimination, contract theory, remedies, e-contracts, sales, debt, financial education, consumer contracts, financial literacy

27.

ODR and Innovation in the United States

This is a Draft August 25, 2020; Edited Version is Amy J. Schmitz and Jan Martinez, ODR and Innovation in the United States, in ONLINE DISPUTE RESOLUTION: THEORY AND PRACTICE: A TREATISE ON TECHNOLOGY AND DISPUTE RESOLUTION (Wahab, Katsh and Eds., 2021)., University of Missouri School of Law Legal Studies Research Paper No. 2021-22
Number of pages: 26 Posted: 03 Sep 2021
Amy J. Schmitz and Janet Martinez
Ohio State University Moritz College of Law and Stanford Law School
Downloads 156 (261,780)

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ODR, legal tech, innovation, e-commerce, online arbitration, online mediation, mediation, arbitration, Covid-19, dispute system design, online dispute resolution, civil procedure

28.

Intelligent Legal Tech to Empower Self-Represented Litigants

Downloads 145 (277,565)

Intelligent Legal Tech to Empower Self-Represented Litigants

Ohio State Legal Studies Research Paper No. 688, 23 COLUMBIA SCIENCE AND TECHNOLOGY LAW REVIEW 142-190 (2022) at https://journals.library.columbia.edu/index.php/stlr/article/view/9391/4800
Number of pages: 51 Posted: 10 Mar 2022 Last Revised: 05 Apr 2022
Amy J. Schmitz and John Zeleznikow
Ohio State University Moritz College of Law and Victoria University - Victoria University of Technology
Downloads 145 (278,456)

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Data Analytics, AI, Artificial Intelligence, ODR, online dispute resolution, A2J, Access to Justice, Legal Technology, Legal Tech, Technology, Dispute Resolution, Covid-19

Intelligent Legal Tech to Empower Self-Represented Litigants

University of Missouri School of Law Legal Studies Research Paper No. 2021-24
Posted: 15 Sep 2021
Amy J. Schmitz and John Zeleznikow
Ohio State University Moritz College of Law and Victoria University - Victoria University of Technology

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Data Analytics, AI, Artificial Intelligence, ODR, online dispute resolution, A2J, Access to Justice, Legal Technology, Legal Tech, Technology, Dispute Resolution, Covid-19

29.

Legislating in the Light: Considering Empirical Data in Crafting Arbitration Reforms

Harvard Negotiation Law Review, Vol. 15, No. 115, 2010, U of Colorado Law Legal Studies Research Paper No. 10-19
Number of pages: 81 Posted: 16 Jun 2010
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 140 (285,271)

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arbitration, contracts, consumer rights, consumer law, dispute resolution

30.

Females on the Fringe: Considering Gender in Payday Lending Policy

Chicago-Kent Law Review, Vol. 89, Iss. 1, 2014, U of Colorado Law Legal Studies Research Paper No. 14-1
Number of pages: 49 Posted: 23 Jan 2014
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 132 (298,410)
Citation 2

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contracts, consumer protection, empirical studies, behavioral economics, law and society, gender, discrimination, contract theory, remedies, e-contracts, sales, debt, financial education, consumer contracts, financial literacy

31.

Curing Consumer Warranty Woes Through Regulated Arbitration

Ohio State Journal on Dispute Resolution, Vol. 23, No. 627, 2007-2008, U of Colorado Law Legal Studies Research Paper No. 08-23
Number of pages: 61 Posted: 21 Sep 2008
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 121 (318,367)

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contract, consumer, dispute resolution, consumer law, commercial law, arbitration, statutory remedies, warranty remedies, Magnuson-Moss Warranty Act, MMWA

32.

Online Arbitration Protocols

University of Missouri School of Law Legal Studies Research Paper No. 2021-13
Number of pages: 16 Posted: 28 Jul 2021
Amy J. Schmitz and Claire Mendes
Ohio State University Moritz College of Law and University of Missouri School of Law
Downloads 116 (327,872)

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ODR, OArb, online arbitration, arbitration, Covid-19, online dispute resolution, civil procedure

33.

Consideration of 'Contracting Culture' in Enforcing Arbitration Provisions

St. John's Law Review, Vol. 81, pp. 123-172, 2007, U of Colorado Law Legal Studies Research Paper No. 08-25
Number of pages: 51 Posted: 21 Sep 2008
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 116 (327,872)
Citation 1

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contract, consumer, dispute resolution, consumer law, commercial law, arbitration, pre-dispute arbitration provisions, form arbitration provisions, Federal Arbitration Act, contracting culture, fairness

34.

Embracing Unconscionability's Safety Net Function

Alabama Law Review, Vol. 58, No. 73, 2006-2007, U of Colorado Law Legal Studies Research Paper No. 08-24
Number of pages: 47 Posted: 21 Sep 2008
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 115 (329,889)
Citation 1

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unconscionability, formalism, contractual unfairness, contract, consumer, dispute resolution, consumer law, commercial law, arbitration

35.

Metaverse Arbitration for Resolving Blockchain Disputes 1.0....

Ohio State Legal Studies Research Paper No. 713
Number of pages: 3 Posted: 24 Jun 2022
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 111 (338,225)

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arbitration, blockchain, NFTs, smart contracts, ODR, online dispute resolution, legal technology, technology, innovation

36.

Ending a Mud Bowl: Defining Arbitration's Finality Through Functional Analysis

Georgia Law Review, Vol. 37, pp. 123-204, 2002, U of Colorado Law Legal Studies Research Paper No. 06-41
Number of pages: 82 Posted: 09 Nov 2006
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 109 (342,330)

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ADR, arbitration, dispute resolution, contracts, equity, mediation, contracts to bargain, negotiation, Federal Arbitration Act, Uniform Arbitration Act

37.

Ethical Considerations in Drafting and Enforcing Consumer Arbitration Clauses

South Texas Law Review, Vol. 49, No. 841, 2008, U of Colorado Law Legal Studies Research Paper No. 08-32
Number of pages: 39 Posted: 23 Nov 2008
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 107 (346,654)

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consumer arbitration, professional conduct, ethics

38.

Confronting ADR Agreements' Contract/No-Contract Conundrum with Good Faith

DePaul Law Review, Vol. 56, p. 55, 2006, U of Colorado Law Legal Studies Research Paper No. 08-16
Number of pages: 53 Posted: 07 Sep 2008
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 100 (362,596)

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ADR, dispute resolution, contracts, good faith, mediation, contracts to bargain

39.

Assuming Silence in Arbitration

New Jersey Lawyer, p. 269, April 2011, U of Colorado Law Legal Studies Research Paper No. 11-09
Number of pages: 6 Posted: 14 May 2011
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 98 (367,384)

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arbitration, confidentiality, dispute resolution, ADR, contracts, Federal Arbitration Act

40.

Dangers of Deference to Form Arbitration Provisions

Nevada Law Journal, Vol. 9, pp. 37-57, 2007, U of Colorado Law Legal Studies Research Paper No. 08-17
Number of pages: 22 Posted: 07 Sep 2008
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 93 (379,646)

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Contracts, Arbitration, Federal Arbitration Act, ADR, Procedure, Empirical Studies, Law and Society, Law and Culture

41.

Introducing the 'New Handshake' to Expand Remedies and Revive Responsibility in ECommerce

26 University of St. Thomas Law Review 522-550 (2014), U of Colorado Law Legal Studies Research Paper No. 15-7
Number of pages: 30 Posted: 14 Jun 2015
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 91 (384,774)

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contracts, consumer protection, arbitration, dispute resolution, behavioral economics, law and society, discrimination, contract theory, remedies, e-contracts, sales, consumer contracts, e-Commerce, ADR, ODR, online dispute resolution, international law, UNCITRAL, international dispute resolution

42.

Refreshing Contractual Analysis of ADR Agreements by Curing Bipolar Avoidance of Modern Common Law

Harvard Negotiation Law Review, Vol. 9, No. 1, 2004, U of Colorado Law Legal Studies Research Paper No. 08-26
Number of pages: 75 Posted: 21 Sep 2008
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 87 (395,448)

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contract, consumer, dispute resolution, consumer law, commercial law, arbitration, Federal Arbitration Act, ADR agreement

43.

Resolving NFT and Smart Contract Disputes

in The Cambridge Handbook on the Law and Policy of NFTs (Cambridge 2023), Ohio State Legal Studies Research Paper No. 717
Number of pages: 21 Posted: 18 Jul 2022
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 86 (398,300)

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ODR, ADR, online dispute resolution, legal tech, legal technology, dispute resolution, blockchain, smart contracts, NFTs, metaverse

44.

Comments of Financial Regulation and Consumer Protection Scholars, and Former Regulators on CFPB's RFI Regarding Bureau Public Reporting Practices of Consumer Complaint Information (Docket No. CFPB-2018-0006)

U of Texas Law, Public Law Research Paper, Indiana Legal Studies Research Paper No. 403
Number of pages: 23 Posted: 27 Jun 2018 Last Revised: 08 Nov 2018
Pamela Foohey, Angela K. Littwin and Amy J. Schmitz
Yeshiva University - Benjamin N. Cardozo School of Law, University of Texas School of Law and Ohio State University Moritz College of Law
Downloads 85 (401,017)

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Consumer Financial Protection Bureau, CFPB, consumer law, consumer protection, consumer complaints, consumer complaint database

45.

Arbitration Ambush in a Policy Polemic

Penn State Yearbook on Arbitration and Mediation, Vol. 3, p. 52, 2011, U of Colorado Law Legal Studies Research Paper No. 11-15
Number of pages: 42 Posted: 06 Oct 2011
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 85 (401,017)

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contracts, arbitration, dispute resolution, consumer law, e-contracts, online contracts, form terms, ADR, Federal Arbitration Act

46.

Regulation Rash? Questioning the AFA's Approach for Protecting Arbitration Fairness

Banking & Financial Services Pol'y Rep, Vol. 28, No. 10, pp. 16-35, 2009, U of Colorado Law Legal Studies Research Paper No. 10-02
Number of pages: 20 Posted: 06 Feb 2010 Last Revised: 16 Jun 2010
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 82 (409,600)

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Arbitration, Contracts, Consumer Rights, Consumer Law, Dispute Resolution

47.

Building on OArb Attributes in Pursuit of Justice

in: Arbitration in the Digital Age: The Brave New World of Arbitration, edited by Maud Piers, Christian Aschauer, Karl-Franzens, © Cambridge University Press, January 2018, ISBN: 9781108417907 , University of Missouri School of Law Legal Studies Research Paper No. 2018-10
Number of pages: 26 Posted: 06 Feb 2018 Last Revised: 08 Feb 2018
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 79 (418,468)
Citation 1

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online, arbitration, dispute, business-to-consumer, B2C, F2F, face-to-face, OArb, access, justice, consumers, ODR, merchant, global

48.

Resolving a New Kind of Trade War Through ODR

University of Missouri School of Law Legal Studies Research Paper No. 2020-02
Number of pages: 6 Posted: 27 Jan 2020 Last Revised: 09 Feb 2020
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 74 (434,165)

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smart contracts, ODR, ADR, CMC, computer-mediated-communication, technology, online dispute resolution, blockchain, algorithms, ethereum, code, computer, digitize, design

49.

Promoting the Promise - Manufactured Homes Provide for Affordable Housing

U of Colorado Law Legal Studies Research Paper No. 06-40, Journal of Affordable Housing and Community Development Law, Vol. 13, No. 3, 2004
Number of pages: 34 Posted: 08 Nov 2006
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 74 (434,165)

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HUD, manufactured housing, affordable housing, consumer protection

50.

Nonconsensual Nonbinding = Nonsensical? Reconsidering Court-Connected Arbitration Programs

Cardozo Journal of Conflict Resolution, Vol. 10, pp. 587-625, 2009, U of Colorado Law Legal Studies Research Paper No. 10-01
Number of pages: 41 Posted: 06 Feb 2010 Last Revised: 11 Feb 2013
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 72 (440,578)

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arbitration, contracts, consumer rights, consumer law, dispute resolution

51.

Addressing the Class Claim Conundrum with Online Dispute Resolution

2020 Journal of Dispute Resolution 361 (2020), University of Missouri School of Law Legal Studies Research Paper No. 2020-20
Number of pages: 31 Posted: 27 Jul 2020 Last Revised: 08 Sep 2020
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 64 (468,302)

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ODR, Online Dispute Resolution, class actions, consumer law, markets law, deceptive trade practices, ethics, contracts, VW, auto claim, environmental law, fairness, due process, law and technology, remedies, E.U. European Union, dispute, resolution, class action, class actions,

52.

Considering Uber Technologies Inc v Heller Under US Law

1 Can J. Com. Arb. 163 (2020), University of Missouri School of Law Legal Studies Research Paper No. 2021-04
Number of pages: 20 Posted: 07 Apr 2021
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 63 (471,981)

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Uber, contract, unconscionability, unconscionable, FAA, remedy, arbitration, pre-dispute, unenforceable

53.

Mobile Home Mania? Protecting Procedurally Fair Arbitration in a Consumer Microcosm

Ohio State Journal on Dispute Resolution, Vol. 20, No. 2, 2005, U of Colorado Law Legal Studies Research Paper No. 06-43
Number of pages: 84 Posted: 16 Nov 2006
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 61 (479,575)

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arbitration, consumer protection, warranties, manufactured housing, dispute resolution

54.

Building Bridges to Consumer Remedies in International eConflicts

Arkansas Law Review, Vol. 34, No. 4, p. 779, 2012, U of Colorado Law Legal Studies Research Paper No. 13-6
Number of pages: 18 Posted: 08 Jan 2015
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 60 (483,452)

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contracts, arbitration, international arbitration, European Union, comparative law, consumer protection, dispute resolution, ADR, ODR, online dispute resolution, e-contracts, international law, UNCITRAL, consumer contracts

55.

Technology Driven Racial Reconciliation: A practical guide for the use of technology in truth commissions

Ohio State Journal on Dispute Resolution, Forthcoming
Number of pages: 22 Posted: 24 Jul 2022
Oladeji Tiamiyu, Amy J. Schmitz and Colin Rule
Harvard Law School, Ohio State University Moritz College of Law and Modria
Downloads 54 (507,319)

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Truth Commissions, Reconciliation, Technology, Access to Justice

56.

Promover La Protección Del Consumidor a Través De La Resolución De Disputas En Línea (Promoting Consumer Protection through Online Dispute Resolution. In: Agudelo Mejía, D. A. et al. (Academic coordinators), (2020). New Dynamics of Procedural Law)

Promover la protección del consumidor a través de la resolución de disputas en línea. En: Agudelo Mejía, D. A. et al. (Coordinadores académicos), (2020). Nuevas dinámicas del Derecho Procesal. Sello editorial Universidad de Medellín: Medellín., University of Missouri School of Law Legal Studies Research Paper No. 2020-26
Number of pages: 36 Posted: 03 Sep 2020
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 48 (533,657)

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ODR, Online Dispute Resolution, ethics, fairness, due process, law and technology, ADR, Alternative Dispute Resolution, empirical, access to justice, A2J

57.

Enforcing Consumer and Capital Markets Law in the United States

Enforcing Consumer and Capital Markets Law in the United States, in ENFORCING CONSUMER AND CAPITAL MARKET LAW – THE DIESEL EMISSIONS SCANDAL (Beate Gsell and Thomas M.J. Möllers eds.( Intersentia 2020), University of Missouri School of Law Legal Studies Research Paper No. 2020-24
Number of pages: 26 Posted: 11 Aug 2020
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 48 (533,657)

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capital markets, comparative law, consumer rights, consumer law, class actions, markets law, deceptive trade practices, ethics, contracts, VW, auto claim, environmental law, fairness, due process

58.

Ensuring Remedies to Cure Cramming

14 Cardozo J. of Conflict Resolution 877-97 (2013), U of Colorado Law Legal Studies Research Paper No. 13-12
Number of pages: 23 Posted: 02 Jul 2013
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 45 (547,693)

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contracts, arbitration, consumer protection, dispute resolution, ADR, ODR, online dispute resolution, e-contracts, consumer contracts

59.

Will the United States Remain Exceptional in Enforcing Predispute Arbitration Clauses in Consumer Contexts?

MARC. Revista de Medios Alternativos de Resolución de Conflictos, no 2, 34-39 (August 2021) at Venezuelan American Chamber of Commerce and Industry, https://issuu.com/cedca/docs/marc_2_2021, University of Missouri School of Law Legal Studies Research Paper No. 2021-19
Number of pages: 3 Posted: 26 Aug 2021
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 40 (572,739)

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Arbitration, ADR, Dispute Resolution, Consumer, Consumer Law

60.

Evolution and Emerging Issues in Consumer Online Dispute Resolution (ODR)

Ohio State Legal Studies Research Paper No. 714
Number of pages: 18 Posted: 29 Jun 2022
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 28 (643,038)

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ODR, ADR, online dispute resolution, legal tech, legal technology, dispute resolution, A2J, access to justice, empirical research, alternative dispute resolution, courts, legal education

61.

Providing an Escape for Inner-City Children: Creating a Federal Remedy for Educational Ills of Poor Urban Schools

78 Minnesota Law Review 1639 (1994), University of Missouri School of Law Legal Studies Research Paper No. 2018-26
Number of pages: 35 Posted: 02 Jul 2018
Amy J. Schmitz
Ohio State University Moritz College of Law
Downloads 16 (734,908)

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children, inner-city, schools, urban, children, remedy, impoverished, vocational, educational

62.

Making Smart Contracts 'Smarter' with Online Arbitration (Contratos Inteligentes ‘Mais Inteligentes’ Com Arbitragem)

Ohio State Legal Studies Research Paper No. 718, Forthcoming, Schmitz, Amy J., “Tornando Contratos Inteligentes ‘Mais Inteligentes’ Com Arbitragem” in Dierle Nunes, Paulo Lucon and Isadora Werneck (eds), Direito Processual e Tecnologia: Os Impactos da Virada Tecnológica no Âmbito Mundial, vol 1 (1st ed Editora Juspodivm 2022), translated by Julia Rosa, 2022
Number of pages: 11 Posted: 12 Aug 2022
Amy J. Schmitz
Ohio State University Moritz College of Law
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ODR, smart contracts, arbitration, legaltech, dispute resolution, ADR, ODR, OArb, online arbitration

63.

Building Trust in E-commerce Through Online Dispute Resolution

John A. Rothchild (ed.), Research Handbook on Electronic Commerce Law, Edward Elgar, 2016, Forthcoming, U of Colorado Law Legal Studies Research Paper No. 15-15
Posted: 01 Nov 2015
Amy J. Schmitz
Ohio State University Moritz College of Law

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contracts, consumer protection, arbitration, dispute resolution, behavioral economics, law and society, discrimination, contract theory, remedies, e-contracts, sales, consumer contracts, e-Commerce, ADR, ODR, online dispute resolution, international law, UNCITRAL, international dispute resolution