Deborah Ann Blackman

University of New South Wales (UNSW)

Professor of Public Sector Management Strategy

Kensington

High St

Sydney , NSW 2052

Australia

University of Canberra

Adjunct Professor

Canberra, ACT 2601

Australia

SCHOLARLY PAPERS

44

DOWNLOADS
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5,162

CITATIONS
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Top 16,265

in Total Papers Citations

21

Scholarly Papers (44)

1.

Developing High Performance: Performance Management in the Australian Public Service

Crawford School Research Paper No. 12-09
Number of pages: 59 Posted: 17 Aug 2012 Last Revised: 22 Aug 2012
University of New South Wales (UNSW), University of Canberra - School of Business and Government, University of New South Wales (UNSW), University of Melbourne - School of Social and Political Sciences and University of New South Wales (UNSW)
Downloads 1,411 (12,405)

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Public Sector, performance management, high performance organization, high performance government, reform

2.

Mixed Methods: Combining Expert Interviews, Cross-Impact Analysis and Scenario Development

The Electronic Journal of Business Research Methods, Volume 10, Issue 1, 2012 (pp 09-21)
Number of pages: 13 Posted: 25 May 2013
Matthias Muskat, Deborah Ann Blackman and Birgit Muskat
Melbourne Institute of Technology - School of Business, University of New South Wales (UNSW) and Deakin Business School
Downloads 684 (35,939)

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research methods, mixed methods, expert interviews, cross-impact analysis, scenario building

3.

Strengthening the Performance Framework: Towards a High Performing Australian Public Service

Number of pages: 28 Posted: 08 Jun 2013 Last Revised: 23 Jun 2013
University of New South Wales (UNSW), University of Canberra - School of Business and Government, University of New South Wales (UNSW), University of Melbourne - School of Social and Political Sciences and University of New South Wales (UNSW)
Downloads 400 (71,001)

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Peformance Management, High Peformance Organizations, Public Sector

4.

Working Across Boundaries: Barriers, Enablers, Tensions and Puzzles

Number of pages: 22 Posted: 16 Sep 2011
Janine L. O'Flynn, Deborah Ann Blackman and John Halligan
University of Melbourne - School of Social and Political Sciences, University of New South Wales (UNSW) and University of Canberra - School of Business and Government
Downloads 288 (102,945)

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working across boundaries, public administration, public management

5.

Corporate Social Responsibility and Individual Resistance: Learning as the Missing Link in Implementation

Number of pages: 16 Posted: 18 Jan 2013
Deborah Ann Blackman, Monica Kennedy and Ali Ali Quazi
University of New South Wales (UNSW), University of Canberra and University of Canberra - School of Business and Government
Downloads 211 (141,109)

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Corporate Social Responsibility, Organisational Learning

6.

Can Strategic Human Resource Management Enable Gross National Happiness?

International Journal of Commerce and Management, Vol. 20, No. 3, 2010
Number of pages: 15 Posted: 16 Sep 2011
Deborah Ann Blackman, Janine L. O'Flynn and dhanapati Mishra
University of New South Wales (UNSW), University of Melbourne - School of Social and Political Sciences and affiliation not provided to SSRN
Downloads 177 (165,810)
Citation 1

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Quality of Life, Human Resource Management, Human Resource Strategies, Bhutan

7.

Australian Experiences with Whole of Government: Constraints and Paradoxes in Practice

Number of pages: 27 Posted: 16 Sep 2011
University of New South Wales (UNSW), University of Canberra - School of Business and Government, University of Canberra - School of Business and Government, University of Melbourne - School of Social and Political Sciences and University of Tasmania
Downloads 148 (193,326)

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public managers, joined-up government, working across boundaries, collaboration, Australia

8.

An Exploration of the Relationship between Learning Organisations and the Retention of Knowledge Workers

Learning Organization, Vol. 14, No. 3, pp. 204 - 221, 2007
Number of pages: 19 Posted: 22 Aug 2012
Deborah Ann Blackman, Liz Lee-Kelley and Jeffrey Hurst
University of New South Wales (UNSW), University of Surrey - School of Management and affiliation not provided to SSRN
Downloads 140 (202,124)

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employee relations, employee turnover, learning organizations, retention

9.

You Win Some, You Lose Some: Experiments with Joined-Up Government

International Journal of Public Administration, Vol. 34, No. 4, pp. 244-254, 2011
Number of pages: 12 Posted: 16 Sep 2011
Janine L. O'Flynn, Fiona Buick, Deborah Ann Blackman and John Halligan
University of Melbourne - School of Social and Political Sciences, University of Canberra - School of Business and Government, University of New South Wales (UNSW) and University of Canberra - School of Business and Government
Downloads 126 (219,698)

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joined-up government, whole of government, service delivery, inhibitors, facilitators

10.

Discordant Theories of Strategic Management and Emergent Practice in Knowledge-Intensive Organizations

Journal of Knowledge Management Practice, Vol. 12, No. 3, 2011
Number of pages: 13 Posted: 22 Aug 2012
Sally Burford, Monica Kennedy, Stuart Ferguson and Deborah Ann Blackman
University of Canberra, University of Canberra, University of Canberra and University of New South Wales (UNSW)
Downloads 123 (223,709)

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Practice-based studies, Strategic management, Knowledge-intensive work

11.

Are There Really Foxes: Where Does the Doubt Emerge?

Journal of Knowledge Management Practice, Vol. 14, No. 1, 2013
Number of pages: 17 Posted: 31 Mar 2013
Deborah Ann Blackman, Amy Corcoran and Stephen Sarre
University of New South Wales (UNSW), Independent and University of Canberra
Downloads 89 (279,602)

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knowledge management, doubting, eradication

12.

Can Enhanced Performance Management Support Public Sector Change?

Number of pages: 24 Posted: 24 Nov 2015
University of New South Wales (UNSW), University of Canberra - School of Business and Government, University of New South Wales (UNSW), University of Melbourne - School of Social and Political Sciences and University of New South Wales (UNSW)
Downloads 85 (287,737)

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Qualitative research, Organizational change, Performance management, Public sector, Adaptability to change, High performance

13.

Knowledge Management and Effective University Governance

Journal of Knowledge Management, Vol. 13 Iss: 6, pp. 547-563, 2009
Number of pages: 18 Posted: 20 Aug 2012
Deborah Ann Blackman and Monica Kennedy
University of New South Wales (UNSW) and University of Canberra
Downloads 85 (287,737)
Citation 1

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Australia, Governance, Knowledge management, Strategic management, Universities

14.

'Sometimes, to Change the People, You've Got to Change the People': When Learning is Not Enough

Special Issue on ‘Integrating Learning Behaviour in Change Contexts’, International Journal of Learning and Change, 5(3/4): 208-226, 2011
Number of pages: 19 Posted: 17 Jan 2013
Deborah Ann Blackman and Monica Kennedy
University of New South Wales (UNSW) and University of Canberra
Downloads 81 (296,282)

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change management, organisational learning, higher education

15.

Integrating Tourism into Disaster Recovery Management

Muskat B, Nakanishi H & Blackman D. 2014. Integrating Tourism into Disaster Recovery Management. In: B. Ritchie & K. Campiranon, CABI (Eds), Tourism Crisis and Disaster Management in Asia-Pacific, pp. 97-115.
Number of pages: 30 Posted: 24 Dec 2015
Birgit Muskat, Hitomi Nakanishi and Deborah Ann Blackman
Deakin Business School, University of Canberra and University of New South Wales (UNSW)
Downloads 77 (305,237)

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Disaster recovery, tourism, lifecycle model, Great Japan Earthquake

16.

Managing Innovation Through Social Architecture, Learning, and Competencies: A New Conceptual Approach

Knowledge & Process Management, Vol. 13, No. 3, pp. 132-143, 2006
Number of pages: 13 Posted: 28 Aug 2012
Peter Murray and Deborah Ann Blackman
University of Southern Queensland and University of New South Wales (UNSW)
Downloads 69 (324,594)
Citation 1

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knowledge management, technological innovations, core competencies, corporate culture, organizational learning

17.

Performance Management in the Australian Public Service: Where Has it Got to?

Australian Journal of Public Administration, Forthcoming
Number of pages: 9 Posted: 21 Apr 2015
Damian West and Deborah Ann Blackman
University of New South Wales (UNSW) and University of New South Wales (UNSW)
Downloads 64 (337,744)

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high performance, implementation, strategy

18.

The Role of the Psychological Contract in Managing Research Volunteer Tourism

Journal of Travel and Tourism Marketing, 27 (3): 221-235, 2010
Number of pages: 16 Posted: 20 Aug 2012
Deborah Ann Blackman and Angela Benson
University of New South Wales (UNSW) and University of Brighton
Downloads 61 (346,005)

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volunteers, psychological contract, research volunteer tourism, relationship marketing

19.

To Distribute Leadership or Not? A Lesson from the Islands

Tourism Management, 32 (5): 1141-1149: http://dx.doi.org/10.1016/j.tourman.2010.10.002, 2010
Number of pages: 9 Posted: 17 Jan 2013
Angela Benson and Deborah Ann Blackman
University of Brighton and University of New South Wales (UNSW)
Downloads 60 (348,812)

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distributed leadership, leadership, volunteer tourism

20.

The Silent and the Silenced in Organizational Knowing and Learning

Management Learning, 40(5): 569–585, 2009
Number of pages: 18 Posted: 21 Aug 2012
Deborah Ann Blackman and Eugene Sadler-Smith
University of New South Wales (UNSW) and University of Surrey
Downloads 60 (348,812)

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silence, tacitness, voice

21.

The Role of Mental Models in Innovative Teams

European Journal of Innovation Management, Vol. 8, No. 4, pp. 409-423, 2005
Number of pages: 16 Posted: 28 Aug 2012
Graydon Davison and Deborah Ann Blackman
University of Newcastle (Australia) and University of New South Wales (UNSW)
Downloads 58 (354,682)
Citation 2

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innovation, medical facilities, process planning, team working

22.

Experimenting with Organisational Development in Bhutan: A Tool for Reform and the Achievement of Multi-Level Goals?

Public Administration and Development, Vol. 29, pp. 133-144, 2009
Number of pages: 12 Posted: 16 Sep 2011
Janine L. O'Flynn and Deborah Ann Blackman
University of Melbourne - School of Social and Political Sciences and University of New South Wales (UNSW)
Downloads 54 (367,029)

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Organisational Development, Civil Service Reform, Bhutan, Gross National Happiness

23.

Project Training Evaluation: Reshaping Boundary Objects and Assumptions

International Journal of Project Management, Vol. 30, No. 1, pp. 73–82, 2012
Number of pages: 10 Posted: 20 Aug 2012
Deborah Ann Blackman and Liz Lee-Kelley
University of New South Wales (UNSW) and University of Surrey - School of Management
Downloads 51 (376,416)

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training evaluation, boundary objects, appraisal, learning

24.

Does Double Loop Learning Create Reliable Knowledge?

Deborah Blackman, James Connelly, Steven Henderson, (2004) "Does double loop learning create reliable knowledge?", Learning Organization, The, Vol. 11 Iss: 1, pp.11 - 27
Number of pages: 18 Posted: 22 Aug 2012
Deborah Ann Blackman, James Connelly and Steven Henderson
University of New South Wales (UNSW), University of Hull and Southampton Institute
Downloads 49 (382,876)
Citation 10

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Knowledge management, Learning, Learning organizations

25.

Why Learning Organisations Do Not Transform

Deborah Blackman, Steven Henderson, (2005) "Why learning organisations do not transform", Learning Organization, The, Vol. 12 Iss: 1, pp.42 - 56
Number of pages: 15 Posted: 22 Aug 2012 Last Revised: 17 Jan 2013
Deborah Ann Blackman and Steven Henderson
University of New South Wales (UNSW) and Southampton Institute
Downloads 48 (386,327)

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Learning organizations, Organizational change, Lifelong Learning

26.

The Role of Human Resource Development in Preventing Organisational Stagnation

Management Decision Vol. 44 No. 5, 2006 pp. 628-643
Number of pages: 16 Posted: 20 Jul 2014
Deborah Ann Blackman and Liz Lee-Kelley
University of New South Wales (UNSW) and University of Surrey - School of Management
Downloads 44 (400,185)

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27.

Understanding the Cultural Antecedents of Quality Management in Tourism

Muskat, B. Muskat, M., Blackman, D. (2013) "Understanding the Cultural Antecedents of Quality Management in Tourism", Managing Service Quality, Vol. 23 Iss: 2, pp.131-148
Number of pages: 27 Posted: 14 Mar 2013
Birgit Muskat, Matthias Muskat and Deborah Ann Blackman
Deakin Business School, Melbourne Institute of Technology - School of Business and University of New South Wales (UNSW)
Downloads 41 (411,164)

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Culture, Germany, Holistic quality management, Total quality management, Tourism, Tourism organizations

28.

Being and Knowing – Ontological Perspectives on Knowledge Management Systems

Electronic Journal of Knowledge Management, Volume 5, Issue 3, 283-290, 2007
Number of pages: 8 Posted: 17 Jan 2013
Deborah Ann Blackman and Steven Henderson
University of New South Wales (UNSW) and Southampton Institute
Downloads 41 (411,164)
Citation 1

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knowledge management systems, ontology, Popper, Heidegger

29.

Knowledge Management: The Missing Link in DMO Crisis Management?

Tourism, Vol. 14, No. 4, pp. 337-354, 2011
Number of pages: 19 Posted: 20 Aug 2012
Deborah Ann Blackman, Monica Kennedy and Brent Ritchie
University of New South Wales (UNSW), University of Canberra and University of Queensland
Downloads 40 (414,988)

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boundary spanning, knowledge management, crisis, tourism, DMO

30.

It's All About the Games! 2010 Vancouver Olympic and Paralympic Winter Games Volunteers

Event Management, Vol. 17, pp. 77–92, 2013
Number of pages: 16 Posted: 19 Aug 2015
Tracey Dickson, Angela Benson, Deborah Ann Blackman and F Terwiel
University of Canberra, University of Brighton, University of New South Wales (UNSW) and Thompson Rivers University
Downloads 38 (422,791)

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Sport events, Volunteers, Motivations, Olympics, Paralympics, legacy

31.

University Governance in Uncertain Times: Refocusing on Knowledge Creation and Innovation

Journal of Institutional Research, 14 (1): 1-8, 2008
Number of pages: 8 Posted: 17 Jan 2013
Deborah Ann Blackman, Monica Kennedy, James Swansson and Alice Richardson
University of New South Wales (UNSW), University of Canberra, Independent and University of Canberra
Downloads 35 (434,933)

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32.

How Measuring Learning May Limit New Knowledge Creation

Journal of Knowledge Management Practice, Vol. 7, No. 3, September 2006
Number of pages: 19 Posted: 17 Jan 2013
Deborah Ann Blackman
University of New South Wales (UNSW)
Downloads 35 (434,933)

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learning, knowledge, measurement, mental models, paradox

33.

Governance in Australian Universities: Where Next?

CESifo DICE Report 2/2009, 39-46
Number of pages: 8 Posted: 21 Aug 2012
Deborah Ann Blackman and James Swansson
University of New South Wales (UNSW) and Independent
Downloads 34 (439,060)

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Soft Governance, Higher Education

34.

How Foresight Creates Unforeseen Futures: The Role of Doubting

Blackman, D. and Henderson, . (2004). 'How Foresight Creates Unforeseen Futures: The Role of Doubting.' Futures, 36 (2): 253–266.
Number of pages: 14 Posted: 22 Aug 2012
Deborah Ann Blackman and Steven Henderson
University of New South Wales (UNSW) and Southampton Institute
Downloads 30 (456,723)
Citation 3

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Doubting, Futures, Foresight

35.

Beyond All Reasonable Doubt? Epistemological Problems of the Learning Organisation

Philosophy of Management, Vol. 5, No. 3, 2005
Number of pages: 19 Posted: 29 Jan 2015 Last Revised: 16 Feb 2015
Deborah Ann Blackman, James Connelly and Steven Henderson
University of New South Wales (UNSW), University of Hull and Southampton Institute
Downloads 26 (476,623)

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epistemology, knowledge, learning organisation, scepticism

36.

Reconceptualising Security Strategies for Courts: Developing a Typology for Safer Court Environments

International Journal for Court Administration, Vol. 5, No. 2, 2013
Number of pages: 8 Posted: 07 Nov 2013
Anne Wallace, Deborah Ann Blackman and Emma Rowden
La Trobe Law School, University of New South Wales (UNSW) and University of Technology Sydney (UTS)
Downloads 24 (487,483)

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Court Security, Court Users, Courtroom Design, Court Safety, Australia

37.

Coffee as an Antidote to Knowledge Stickiness

Blackman, D. and Phillips, D. (2011). 'Coffee as an antidote to knowledge stickiness.' International Journal of Learning and Change, 5 (1): 16-32 , DOI 10.1504/IJLC.2011.041870.
Number of pages: 13 Posted: 22 Aug 2012 Last Revised: 25 Jan 2013
Deborah Ann Blackman and Diane Phillips
University of New South Wales (UNSW) and University of Canberra
Downloads 24 (487,483)

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knowledge stickiness, space, organisational learning, Aristotelian freedom, knowledge creation, knowledge transfer

38.

Know Ways in Knowledge Management

Deborah A. Blackman, Steven Henderson, (2005) "Know Ways in Knowledge Management", The Learning Organization, Vol. 12, Iss: 2, pp.152-168
Number of pages: 18 Posted: 20 Aug 2012
Deborah Ann Blackman and Steven Henderson
University of New South Wales (UNSW) and Southampton Institute
Downloads 24 (487,483)
Citation 2

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Epistemology, Knowledge management, Learning organizations

39.

Overcoming Knowledge Stickiness in Scientific Knowledge Transfer

Public Understanding of Science, 21(5) 573–589, 2010
Number of pages: 18 Posted: 21 Aug 2012
Deborah Ann Blackman and Angela Benson
University of New South Wales (UNSW) and University of Brighton
Downloads 18 (521,197)

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knowledge stickiness, knowledge transfer, scientific literacy, volunteers

40.

Reconceptualizing Security Strategies for Courts: Developing a Typology for Safer Court Environments

International Journal for Court Administration, Vol. 5, No. 2, 2013
Number of pages: 8 Posted: 06 Jan 2017
Anne Wallace, Deborah Ann Blackman and Emma Rowden
La Trobe Law School, University of New South Wales (UNSW) and University of Technology Sydney (UTS)
Downloads 9 (573,687)

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Court Security; Court Users; Courtroom Design; Court Safety; Australia

41.

Training of Vancouver 2010 Volunteers: A Legacy Opportunity?

Contemporary Social Science, 2014, Vol. 9, No. 2, 210-226
Posted: 19 Aug 2015
Angela Benson, Tracey Dickson, F Terwiel and Deborah Ann Blackman
University of Brighton, University of Canberra, Thompson Rivers University and University of New South Wales (UNSW)

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training, volunteers, legacy, mega sport events, Vancouver 2010

42.

Developing a Framework for Evaluating Olympic and Paralympic Legacies

Tracey J. Dickson, Angela M. Benson & Deborah A. Blackman (2011): Developing a framework for evaluating Olympic and Paralympic legacies, Journal of Sport & Tourism, 16:4, pp. 285-302
Posted: 19 Jan 2013
Tracey Dickson, Angela Benson and Deborah Ann Blackman
University of Canberra, University of Brighton and University of New South Wales (UNSW)

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Olympics, Paralympics, Legacies, Impacts, Mega events

43.

Understanding the Cultural Antecedents of Quality Management in Tourism

Posted: 19 Jan 2013
Birgit Muskat, Deborah Ann Blackman and Matthias Muskat
University of Canberra, University of New South Wales (UNSW) and Melbourne Institute of Technology - School of Business

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44.

The Psychological Contract, Knowledge Management & Organisational Capacity

Journal of Knowledge Management Practice, 10 (4), 2009
Posted: 21 Aug 2012
Deborah Ann Blackman and Diane Phillips
University of New South Wales (UNSW) and University of Canberra

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Knowledge management, Psychological contract, Organisational capacity, Knowledge economy