Babak Taheri

Nottingham Trent University

Burton Street

Nottingham, NG1 4FQ

United Kingdom

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Scholarly Papers (1)

1.

Coping with Service Failure Via Rumination and Ewom: A Fuzzy Clustering Perspective

Number of pages: 32 Posted: 11 Jun 2022
affiliation not provided to SSRN, Nottingham Trent University, University of Canterbury and Bournemouth University AFE Department
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Abstract:

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service failure, rumination, coping, anger, eWOM