Skip to main content
Feedback to SSRN
Feedback
(required)
Email
(required)
Submit
Sanjeev Malik, M.D.
Northwestern University - Feinberg School of Medicine
Learn more about SSRN Profiles
SCHOLARLY PAPERS
1
DOWNLOADS
373
TOTAL CITATIONS
0
Feedback
Scholarly Papers (1)
Sort by:
Paper Title, A-Z
Paper Title, Z-A
Author Name, A-Z
Author Name, Z-A
Date Posted, Ascending
Date Posted, Descending
Downloads, Ascending
Downloads, Descending
Citations, Ascending
Citations, Descending
Actions:
Email selected abstracts
View:
Selected
Original List
All Versions
Hide All Versions
All Abstracts
Hide All Abstracts
(Rank)
1.
Under-Promising and Over-Delivering to Improve Patient Satisfaction at Emergency Departments: Evidence from a Field Experiment Providing Wait Information
Tuck School of Business Working Paper No. 4135705
Number of pages: 33
Posted: 24 Jun 2022
Sina Ansari
,
Laurens Debo
,
Maria Ibanez
,
Seyed Iravani
and Sanjeev Malik M.D.
DePaul University - Kellstadt Graduate School of Business, Dartmouth College - Tuck School of Business, Northwestern University - Kellogg School of Management, Northwestern University - Department of Industrial Engineering and Management Sciences and Northwestern University - Feinberg School of Medicine
Downloads
373
(170,487)
View PDF
Download
Abstract:
Wait, Patient Satisfaction, Emergency Department, ED, Prospect Theory, Healthcare
Feedback